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Spirit Airlines - Double Dipping
Complaint - Airlines -
Product/Service: Missed Flight
I would strongly urge against the use of this Airline. I understand that they are inexpensive, but they (along with many other airlines) engage in a very unfair practice concerning missed flights. T... |
Spirit Airlines - Would Use Again
Compliment - Airlines -
Product/Service: Service Flight Price
My wife and I recently flew Spirit Airlines from Las Vegas to Montego Bay Jamaica through Fort Lauderdale. Our experience was GREAT. The first Leg of our flight was an hour early into its destinati... |
Spirit Airlines - First Trip On Spirit!
Compliment - Airlines -
Product/Service: Airline Flight
I just returned from my first trip on Spirit Airlines, as I am a disabled senior, I cannot describe how wonderful I was treated. The crew was outstanding, plane was clean, I was helped at both ends a... |
Spirit Airlines - Uncomfortable Seating Conditions
Complaints - Airlines -
I recently flew Spirit from Chicago to Ft. Lauderdale, then on to Cancun. This was my first time flying Spirit. I was expecting a pleasant experience because of the good news I generally hear about th... |
Spirit Airlines - Seating price
Complaint - Airlines -
Today I completed booking a round trip ticket with Spirit Airline and discovered how the airlines penny pinch the public.
I am annoyed that Spirit Airline allow travellers to complete the booking an... |
Spirit Airlines - Expired Credit - Free Gift to the company
Complaints - Airlines -
Product/Service: air fair
I purchased a ticket on October 4, 2008 with Spirit Airlines. Had to cancell the flight a month later. I was told that the cancellation will cost me $90.00 and the remaining money will be stored as ... |
Spirit Airlines - We like spirit
Compliment - Airlines -
Product/Service: airline
We like SPIRIT. We have flown Spirit several times over the last couple of years, directly, from Boston to Myrtle Beach. We do not check bags. There are two flights: leave at 5:45 am and return aro... |
Spirit Airlines - Thank you for allowing me to serve you!
Compliment - Airlines - Miramar FL
Hey everyone! A few months ago I reached out to you on this blog asking you to give Spirit a chance to correct any mistakes that we overlooked or clarify anything that you weren't sure of. I am so gra... |
Spirit Airlines - Careless
Complaint - Airlines - Wayne MI
Product/Service: Customers Service
On 09-11-09 I missed my flight for Vegas, I booked myself on Spirit's latest flight, my ticket cost around 340 dollars. I called spirit airlines to put me on their early morning flight or on any avail... |
Spirit Airlines - Poor Customer Service
Complaints - Airlines -
Product/Service: Flight Change
My exhusband had to fly into Orlando FL because our son was in an serious car accident. After arriving, he realized that he needed to stay another day to provide additional help for our son.
Spiri... |
Spirit Airlines - This is an airline for elves.
Complaint - Airlines -
Product/Service: Spirit Airlines travel
I traveled on Spirit Airlines for the first time this week. For the most part, I did not experience many of the negative issues that many other reviewers have mentioned. In fact, I found Spirit's plan... |
Spirit Airlines - Customer Service Reps Need Improvement but Management OK
Compliment - Airlines - FL
Product/Service: Customer Service
My review is mostly positive but I must mention the negatives about Spirit Airlines first.
My family has used Spirit for about 14 years and they are the only airlines we use. During this 14 years t... |
Spirit Airlines - Dissatisfied service
Complaint - Airlines -
Product/Service: extra charges
I also had to use Spirit Airlines in September for a family emergency. My future daughter-in-law was killed in an automobile accident, and at the time I made the reservation, I thought the services wo... |
Spirit Airlines - Disappointed
Complaints - Airlines -
Product/Service: changing flight date
Last month my 2 boys and I went to New Jersey to visit my parents. During that time my father had to have emergency open-heart surgery. He was helicoptered to the hospital and everything. This was not... |
Spirit Airlines - Low Fares a Fiasco: Hidden Fees
Complaint - Airlines -
We booked travel from NYC to Ft. Lauderdale for a 10 year old and a 16 year old, only because of Spirit's low fares (we usually travel by Jetblue.) At no time was anyone told that the kids would be t... |
Spirit Airlines - Issue Resolved
Complaints - Airlines -
Let me start off by saying I was extremely upset with this company. I am still very unhappy that they use India to handle their initial customer service issues, this will always cause them problems. ... |
Spirit Airlines - Poor Service
Complaint - Airlines -
Product/Service: Attendants Not Attending
My husband and I traveled to and from Ft. Myers, FL. Upon arrival at O'Hare Airport (Chicago), we each needed help getting our carry-ons down from the overhead storage. ASKED for help from two attenda... |
Spirit Airlines - Worst COMPANY Overall
Complaints - Airlines -
Product/Service: Airline
Ben Baldanza
CEO
Spirit Airlines
2800 Executive Way,
Miramar, FL 33025
Dear Mr. Baldanza:
Like many others, I am an avid traveler, both for business and pleasure. Having this lifestyle has t... |
Spirit Airlines - No Refunds...No Credit
Complaint - Airlines - Nassau, Bahamas Ft. Lauderdale FL
Product/Service: Airfare
On Monday July 20, 2009 my party of 9 was schedules to fly back from Nassau to Ftl Lauderdale. Upon arriving at the gate of Spirit after customs, etc, we were informed that the flight was cancelled d... |
Spirit Airlines - Don't be fooled by cheap ticket-it will cost you double!!
Complaints - Airlines -
Product/Service: airfare
Please whatever you do, don't fly on Spirit. I had no idea how many complaints were listed-just read some and you will never want to fly on Spirit. I tried to explain that due to cancer surgery compli... |
Spirit Airlines - The savings will end up costing you in the end
Complaint - Airlines -
Product/Service: Travel
The first time I rode with spirit airlines will be my last. To start with they canceled my initial flight without any notification. I was booked to leave at 10:30 and they canceled that flight and mov... |
Spirit Airlines - Very Unhappy With The Treatment
Complaints - Airlines -
Few things happened when I WAS LEAVING FROM oRLANDO TO my destination-At the counter they gave me the emergency chair without asking me if I wanted or not. I found out when I was looking for the chai... |
Spirit Airlines - Cheaper is NOT always better
Complaint - Airlines - Miami FL
Product/Service: Customer Service
Spirit Airlines will change your flight the night before your trip and usually put you on some flight with a ridiculous layover (like they did us for 10 hours). They offer no comps or anything for the... |
Spirit Airlines - Bad trip
Complaints - Airlines -
I booked a trip for ten days in the Virgin Island, we were to leave on 6/13/09 and return on 6/23/09, we arrived at the airport one hour and a half before boarding we did early check in and paid for o... |
Spirit Airlines - Among Numerous Other Things, Spirit Lacks PR
Complaint - Airlines - Myrtle Beach SC
Product/Service: Product and Service
I make a concerted effort never to fly with Spirit - I had direct air this month (6/09) and they canceled two weeks before my flight, otherwise I would not have booked with Spirit. They were two hour... |
Spirit Airlines - $20.80 Tickets Are Great!
Compliment - Airlines -
Product/Service: Air Travel
Yes, Spirit Airlines does have the cheap tickets and they do work! We spent $20.80 round trip before taxes & airport fees from Washington DC to Ft Lauderdale, June 2009. While waiting to take off on... |
Spirit Airlines - Customer friendly ease with great price
Informative - Airlines -
Product/Service: vacation las vegas purchase
I Wanted a Las Vegas vacation. My co-workers had just gone. But because I was single I had to pay more than they did because they had wives. I REALLY WANTED TO FLY Southwest, but they had restrictions... |
Spirit Airlines - Spirit Airlines Customer Service
Informative - Airlines - Miramar FL
Product/Service: Customer Problems/Expectations
Hi everyone!
Let me start by introducing myself. I am the Customer Relations Manager of Spirit Airlines. I've been with the company for 2 years and 4 months, and managing the CR team for the last ... |
Spirit Airlines - Spirit Airlines $9 Fare Club - In the SPIRIT of Scam or Fantasy by management?
Complaint - Airlines -
Product/Service: $9 Fare Club - Hoax
Did you notice that once you sign up for the $9 club, there are NO TICKETS available?
SCAM like everything else they do on Spirit.
Try other airlines - as cheap or better without the grief.
... |
Spirit Airlines - Upset In SC
Complaints - Airlines -
Product/Service: Service At Ticket Counter
I was never told by the ticket counter in myrtle beach airport that the security department closed at 9:45 pm! I was told my 10 am flight was delayed till 10:30. I did not make that flight to boston t... |
Spirit Airlines - Warning
Complaint - Airlines -
Product/Service: Airline
My husband and I flew Spirit Airlines to our final destination of Punta Cana. The flights were cheap, but were charged $25 each for our checked bags to and from Punta Cana. Our flight left Atlanta a... |
Spirit Airlines - Worst Airline I Have Ever Experienced
Complaints - Airlines -
Product/Service: Hidden Fees - 06/06
Flew from O'hare to Ft. Lauderdale. Got a great ticket amount (or so I thought) 25.00 add'l per bag X two people, round trip. My calc. $100.00 (my math) $178.00 their math! Try to get it corrected... |
Spirit Airlines - Seat Assignment Fees
Complaint - Airlines -
To my knowledge, no major US airline yet charges a fee to have your seat assigned prior to airport check in. Imagine my surprise after purchasing 4 tickets for the family that I also had to pay fees ... |
Spirit Airlines - Fare Club Scam
Complaints - Airlines - Hackensack NJ
Product/Service: $9 Fare Club Is Really $39.95
I joined the $9 fare club and read nothing any where about the fee going up to $39.95. When inquiry was made, it was falsely alleged I joined with consent to the new annual fee for member ship and t... |
Spirit Airlines - Bait & Switch
Complaint - Airlines - Fort Lauderdale FL
Product/Service: Airline Reservation Booking
15 minutes ago I made a round trip reservation from FLL to BQN. Their web site is not customer friendly as their fares keep changing all the way through the whole reservations process. What started ou... |
Spirit Airlines - Carry Bag Taken By Another Passenger At Ticket Counter
Complaints - Airlines - IL
Too bad when a passenger takes your carry on bag not to your destination. Spirit deserves a thumbs up for helping this bag get to my mothers destination. It flew from Ft Lauderdale, NYC then Chicago. ... |
Spirit Airlines - Lost luggage
Complaint - Airlines -
Product/Service: my luggage
I was in the fly from fll to la guardia went I get here no luggage since the 27 of April I been try to get them on the phone no answer I need the form to request my lost I nerver can't get anybody on ... |
Spirit Airlines - Worst Airline Ever To Exist
Complaints - Airlines - Alexandria VA
Product/Service: Flight/Travel
Why is Spirit Airline the worst?
To begin with their customer service reps are professional script readers. They have a list of about 10 responses that they are permitted to say. Not only that, bu... |
Spirit Airlines - I Give Up On Spirit
Complaint - Airlines - MI
Product/Service: Airline Service Or Lack Of
Last year on a golf trip they destroyed my travel bag for my golf clubs and stole my medication. I tried for weeks to get someone on the phone until I met an employee of Spirit who told me that no ev... |
Spirit Airlines - My Trip
Compliment - Airlines - Myrtle Beach SC
Product/Service: Flight
Had a scheduled flt out of Myrtle Beach May 01 2009, heard from a fellow passenger flt maybe overbooked coming from Ft. Lauderdale to Boston...checked in early with airline counter confirmed it was ap... |
Spirit Airlines - Misleading And False Website
Complaint - Airlines - TX
Product/Service: Cities Serviced
I joined their online fare club after viewing their website. It appeared that they serviced my home town but after joining found that they do not. My home town is included in their list and on the "ci... |
Spirit Airlines - Misrepresentation By Spirit Staff
Informative - Airlines - Ft Lauderdale FL
Product/Service: Ticket Agent At Ft Lauderdale Hollywood Airport
We are in the process of trying to resolve some ticket purchases that where issued by Spirit under false pretenses.
We have our bank working on resolution and even they are having a hard time being... |
Spirit Airlines - Worst Airline
Complaint - Airlines -
Spirit Airlines is the worst airline I have ever seen in operation. My son missed both connecting flights to and from his Spring Break due to delayed initial flights. The first delay occurred due a fl... |
Spirit Airlines - Charged For Unwanted Travel Insurance
Complaints - Airlines - San Juan PR
Product/Service: Travel Guard
When I made the reservations online for a round trip ticket they charged me for the ticket to my credit card, then they let me know I have to pay 30.00 to take a suit case, which I have to agree, sinc... |
Spirit Airlines - Bad Customer Service By Supervisor
Complaint - Airlines - Detroit MI
Product/Service: Flight Changes/Charges
I booked a flight on WED on Thur the price dropped 107.00, supervisor [snip] was so rude to me, I asked if there was any way to get a reservation credit and he blatantly told me "NO and he was the fin... |
Spirit Airlines - Worst Airline Ever
Complaints - Airlines - Ft Lauderdale / Cartagena
I have traveled throughout Central and South America for the past 18 years. This year I found a ticket on Spirit that seemed cheaper than the rest, so I bought it. After buying the ticket I found ou... |
Spirit Airlines - Flight attendants
Complaint - Airlines - OK
On February 24, 2009 approx 4:30pm we were flying from Laguardia airport to Detroit Metro on a connecting flight from Ft Lauderdale. We were satisfied with the experience so far but there was a flight... |
Spirit Airlines - Free Membership To $9 Fare Club With Spirit Master Card... Yeah Right????
Complaints - Airlines - Myrtle Beach SC
Product/Service: Membership Into $9 Fare Club Not Given
While booking my trip from Myrtle Beach to New York in December, I was going to join the $9 fare Club for $39.95. When I saw that I could get the Free Spirit Master and have free membership into the $... |
Spirit Airlines - Worst Flight Experience Ever
Complaint - Airlines - Beloit WI
Product/Service: Safety and Customer Service
1) My sister was seated in seat 12E which was broken; the seat was half off the base and she had to slide it back into place; but it was not secure. She then just put on her seat belt.
2) We had o... |
Spirit Airlines - Your Greed Will Cost You
Complaints - Airlines - CA
Product/Service: Ticket Fees
What a bunch of Greedy PIGS....Everyone will hear about your HIDDEN FEES and we the public will tell everyone to avoid flying with your lousy airline.
All Your Hidden fees are now PUBLIC and we'll ... |