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Time Warner Cable - New DVR Boxes
Informative - Phone/Mobile/Internet Services - Waco TX
Product/Service: Digital Tier and Digital DVR
If you are lucky enough, you will be able to trade you digital DVR for a new Samsung model. These units are trickling into the center. In essence, you have to ask for them at this point in time. Pre... |
Time Warner Cable - I AM MAD!!!
Complaints - Phone/Mobile/Internet Services - el paso TX
Product/Service: UPDATE
Since Time Warner cable updated the receivers. When I record a show and I try to change the channel, it stops recording or goes back to the recording channel. I am supposed to have two lines so I can ... |
Time Warner Cable - Service Appointment Lies and Deception (Rectified Incident)
Complaint - Phone/Mobile/Internet Services - North Carolina
Product/Service: Appointment to transfer service -- Cable television and broadband Internet
I have been jerked around and deceived by Time Warner Cable's call centers about setting up an appointment to transfer service. The issue was remedied after a long struggle on my part and being on th... |
Time Warner Cable - Time warner Cable worst people possible
Complaints - Phone/Mobile/Internet Services -
Product/Service: Internet
So, moving to a new house can be quite the task at hand, espcialy when going down to Time to F you over warner cable. okay, so went down to the local branch, put in a transfer for service. the person ... |
Time Warner Cable - They go from horrendous to even worse
Complaint - Phone/Mobile/Internet Services -
I've been stuck with Time Warner Cable for over 6 years. I live in an apartment and I'm unable to put up a satellite dish or I'd have done so years ago. This is the absolute worst TV provider I've e... |
Time Warner Cable - Not Satisfied
Complaints - Cable/Satellite/Internet Services - King NC
Product/Service: Technical services
I have been without a working modem for a week and two days now. The first time I called to check about the situation, the person on the phone (from TW) told me I owed money. I paid the amount and sti... |
Time Warner Cable - Unprofessional
Complaint - Phone/Mobile/Internet Services -
Product/Service: internet
I spoke to the most unprofessional customer service representative today...was laughing at my name and talking to his co workers while on the phone...then he said they don't offer services in my area ... |
Time Warner Cable - Stealing money
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cable and Internet Service
I have been a customer for approximately 5 years. I lived with 3 roommates and we each wrote a check every month for those 5 years. However Time Warner Cable has asserted that I owe them close to $50... |
Time Warner Cable - Time Warner Stinks
Complaint - Phone/Mobile/Internet Services -
Product/Service: Bundled Service
Time Warner won't let you make minor changes to your account without extending your service agreement dramatically. Made a change to our account in March & they had us extend for 36 months. Now 5 mon... |
Time Warner Cable - No Customer Service - Total Incompetence
Complaints - Phone/Mobile/Internet Services - columbia SC
Product/Service: Cable and Billing
First TWC randomly increased my "price-locked" bill by $25.80. Upon calling customer service on Sunday, I was told that hte customer service representative I was talking to would take "personal owner... |
Time Warner Cable - Service change but price stays the same
Complaint - Phone/Mobile/Internet Services - COLUMBIA SC
Product/Service: Internet, Home phone, international calling, cable
I had digital cable, international calling, home phone service, and road runner for $89.00 per month, then about three months ago they start to bill me for 128.00 per month. I turn in the digital box... |
Time Warner Cable - A+ job...of NOT providing service!!
Complaints - Phone/Mobile/Internet Services - NC
Product/Service: Digital Telephone
I have never done business with a company that works so hard to NOT sell new business.
I decided I wanted digital phone service for my two home lines. I called TW and was told they could not por... |
Time Warner Cable - Changed pricing after order confirmation
Complaint - Phone/Mobile/Internet Services -
Product/Service: Business Internet Access
I ordered a business internet access package from Time Warner Cable on July 17 2010
I received a confirmation of my order for the amount of $77.95/month for a 1 year plan
It was stated in the order ... |
Time Warner Cable - Time Warner Cable...uggghhh
Complaints - Phone/Mobile/Internet Services -
Product/Service: Time Warner DVR
I have the phone, internet, and cable pacakage from Time Warner. I would say the phone and internet have worked reasonably well. The cable I would rate a solid 2 on a scale of 10. We have had sever... |
Time Warner Cable - Intermittent service/connectivity issues
Complaint - Phone/Mobile/Internet Services - Berea OH
Product/Service: Home Phone and Road Runner Internet
I have been having off and on issues with lack of Internet connectivity/intermittent signals ever since I established my current service with what was then Adelphia Cable in June of 2005. In 2007, Ad... |
Time Warner Cable - Ugh, So Frustrating!!
Complaints - Phone/Mobile/Internet Services - Ilion NY
Product/Service: Cable TV
As if we didn't have enough problems with our cable, Time Warner decided to upgrade their navigation on screen!! The first issue we had was the remote stopped working. I called TWC and they made an ap... |
Time Warner Cable - Customer service
Complaint - Phone/Mobile/Internet Services - monroe NC
Product/Service: digital upgrade
Four weeks ago I called their customer service to upgrade to the digital service. the representative was nice and set up my appointment for the following Friday between 3-5 pm. I received a recorded c... |
Time Warner Cable - My biggest bill every month for nothing!
Complaints - Phone/Mobile/Internet Services - New York NY
Product/Service: Time Warner TV cable service
My bill has gone up 50% in 2.5 years and the service has declined by 150%! I have spent the last 3 hours trying to find a way to reduce my bill, which costs me more a month than any other. They keep... |
Time Warner Cable - Time Warner Stole my money and would give it right back!!!
Complaint - Phone/Mobile/Internet Services -
Product/Service: all in one package
Time warner took $536 from my checking in the auto pay option. I only owed them about $180 so they overcharged my by $356 dollars. This caused my account to go negative and my bank had charged me over... |
Time Warner Cable - Worst Cable Company I have ever dealt with
Complaints - Phone/Mobile/Internet Services - Kansas Cityh MO
Product/Service: Cable
My one year experience with Time Warner Cable was the worst cable experience I have ever had. Do not make the same mistake that I did. Their customer service is pathetic. Not sure how they can use ... |
Time Warner Cable - Are you serious?????
Complaint - Phone/Mobile/Internet Services - Raleigh NC
Product/Service: Customer No-Service to the Extreme!
Unfortunately they don't have "worst service ever" in the drop down box on their contact form. After conceding to sign up for their bundle package to include my telephone service, I was sent to the Th... |
Time Warner Cable - Riped my aunt off
Complaints - Phone/Mobile/Internet Services -
Product/Service: cable
Time warner cable riped 3 people off
including me
my aunt gail, my uncle cris and his cns landscaping bussiness
Time Warner cable is a scam.... |
Time Warner Cable - Time Warner Is Not Ready For Prime Time
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cable TV Service
The reception we received miserable. Sound goes off for maybe a second or two, pixelated screen, frozen screen, and so on; HD or non-HD. This happens most every day at any time of day. Of course i... |
Time Warner Cable - TIME WARNER GIVE OUT YOUR PHONE NUMBER TO WHOMEVER WANTS IT!
Complaints - Phone/Mobile/Internet Services - Fox Hills CA
Product/Service: Time Warner phone service
I found out that Time Warner give out your phone number via some type of information service to anyone who ask for it.
This has caused my phone to ring constantly with people calling selling stuff ... |
Time Warner Cable - Refuses to repair
Complaint - Phone/Mobile/Internet Services -
Product/Service: cable television
I have had problems with this company and to this date I am still having problems with this company since October 3, 2009 concerning time warners refusal to repair their equiptment - receiver box or w... |
Time Warner Cable - Getting service takes too long
Complaints - Phone/Mobile/Internet Services - Milwaukee WI
Product/Service: Cable and phone hookup
I visited the Time Warner Cable store in late May to inform them that my mother was moving to another apartment in the same elder care facility. They informed me they could not hook her up until June... |
Time Warner Cable - New Programing Guide
Complaint - Phone/Mobile/Internet Services -
As a avid user of Time Warner cable services the new set up that that have is the worst possible upgrade that someone thought of. The only reason that they upgraded is it probably cheaper for the beca... |
Time Warner Cable - They Suck!
Complaints - Phone/Mobile/Internet Services - CA
Product/Service: Internet Service
I hate this company, but I had no choice as the monopolize areas of California. Before I signed on, I shopped around and each time I would call to get some quotes, the rates would fluctuate like a sl... |
Time Warner Cable - Unreliable, Overpriced, always breaking down
Complaint - Phone/Mobile/Internet Services - Cincinnati
Product/Service: Cable TV Service
Well, Time warner Cable just increased it's prices, and rewarded me with yet another system crash. My system crashes at least once a week, and often on a daily bases. The fix is a frustrating 5-10... |
Time Warner Cable - Horrible internet/incompetent customer service reps
Complaints - Phone/Mobile/Internet Services -
Product/Service: Internet
I had internet with TW for about 6 months. Within that time, my internet was operational about 70% of that time. It would go down for days on end and the only thing that customer service "techs" could... |
Time Warner Cable - Poor customer service
Compliment - Phone/Mobile/Internet Services -
Product/Service: Cable + Internet access
After last night's storm we had no cable or internet service, the fun begins! Call Time Warner to report outage, agent says there is no outage as 3 or more problems in the same area constitute an outa... |
Time Warner Cable - Worst internet and customer service.
Complaints - Phone/Mobile/Internet Services -
Product/Service: Internet
We got our internet and cable service installed in early April from TW cable. Since then I believe we have had at least 5 techs have to come out to try and fix our internet that goes out usually 3 tim... |
Time Warner Cable - Missed Time Warner Cable (YOU ARE LUCKY)
Informative - Phone/Mobile/Internet Services -
Product/Service: CABLE SERVICE
For the Lucky Person that missed TWC several Times. Here is my 3 cents. Consider it a blessing. I have gone to Hell and Back with this Firm. Just call up and tell them Thanks BUT no thanks. You are wa... |
Time Warner Cable - TIME WASTED!!!
Complaints - Phone/Mobile/Internet Services - CARLSBAD CA
Product/Service: TWC bundle package.
My Mom died on 9.04.2008. Time Warner Cable owes us a huge refund, and just found out they want more money from my Mom. I called to find out why my cable was going in and out. I used my cell phone. I ... |
Time Warner Cable - BEWARE of Introductory Pricing
Complaint - Phone/Mobile/Internet Services - P.O. Box 70972 NC
Product/Service: Bundle Services, Digital Cable, Phone and Internet
It is a constant battle with Time Warner Cable when they switch you from promotion to promotion. One day you get the bill with a new price you call and they tell you is because the promotion ran out,... |
Time Warner Cable - Lousy Internent Service Provider
Complaints - Phone/Mobile/Internet Services -
Product/Service: Internet Service Provider/Cable Modem only
I've been a customer of Comcast (Time Warner) Internet for over 3 years. In the span of those three years, I've encountered very little difficulty with my internet speeds (download and upload) till 5... |
Time Warner Cable - Absolutely Terrible
Complaint - Phone/Mobile/Internet Services -
Product/Service: Internet
This company is one of the worst I have ever dealt with. My service would routinely drop off or operate at extremely low speeds. I would call only to be told it would take a week or more for an agent ... |
Time Warner Cable - Terrible service
Complaints - Phone/Mobile/Internet Services -
Product/Service: Internet,Cable tv,Phone
SOME OF MY IMPORTANT E:MAILS DONT EVER GET DELIVERED TO RECIPIENTS, AND SOME OF MY IMPORTANT E:MAILS FROM OTHERS ARNT COMING THROUGH TO ME FROM THEM, SOME OF MY SAVED EMAILS ARE BEING DELETED OUT BECA... |
Time Warner Cable - Service not there
Complaint - Phone/Mobile/Internet Services -
Product/Service: phone and internet
MY PHONE AND INTERNET WAS ACTING UP ON FRYDAY NIGHT SO I CALL THE CABLE CO AND THEY TOLD ME THEY WOULD SEND OUT A GUY ON MONDAY AFTERNOON, WELL THEN I GET A CALL BACK SAYING IT WILLL BE TUESADAY MORN... |
Time Warner Cable - Complaints Phone/Internet/Cable Services Eastover/vander/Fayetteville NC
Complaints - Phone/Mobile/Internet Services -
Product/Service: Phone/Cable/Internet--Cost going up all the time,
On 4/13/2010 Time Warner Service out, out, out,7Hours. Call one hours later
to report Cable out. Poor/Poor!!!!!!!!!! When calling Poor Service. How do they get a way this ????? Did they save money? T... |
Time Warner Cable - Great technical support
Compliment - Phone/Mobile/Internet Services - goldsboro NC
Product/Service: internet
Thank you for such out standing support and great people that work, with TWC, I had a problem getting my wife's computer up and running last night and the gentleman that helped me was great, very prof... |
Time Warner Cable - TO ALL SOLDIERS!!
Complaints - Phone/Mobile/Internet Services - Columbia SC
To all military personnel, ensure that you Time Warner Cable receives a copy of your pcs/ets orders. I just received a "Final Bill" from this company and it told me that I owed them just short of $6... |
Time Warner Cable - Time Warner Cable - Poor Customer Service : Several agents just plain lied
Complaint - Phone/Mobile/Internet Services - Dayton OH
Product/Service: Basic Cable / Road Runner Internet Access
Just another example of a large corporation behaing badly. I called Time Warner to straighted out a increase in billing. After dealing with several support staff and a supervisor, I was promised a cre... |
Time Warner Cable - Do not sign up for TIme Warner Digital Phone (HIDDEN MONTHLY CHARGES)
Complaints - Phone/Mobile/Internet Services - Dayton OH
If you are thinking of signing up for TME WARNER DIGIL PHONE to save a few bucks then THNK AGAIN. After 1 Year I dropped my Time Warner digital phone. I thought I had a good deal at $19.95 a month - U... |
Time Warner Cable - Time Warner Cable needs to be put to rest!!!!! They do not deserve to have any hard working american as thier customer!!!
Complaint - Phone/Mobile/Internet Services - round rock TX
Product/Service: cable service and what ever other crappy service they offer
I have had my cable since September of 2009, and every experience I have had is awful...... missing channels, more than 15 missing channels, channels with no sound, Channels that black out and come b... |
Time Warner Cable - Poor service
Complaints - Phone/Mobile/Internet Services -
Product/Service: cable tv
Trying to watch NCAA finals. Signal is very poor. Pixcelated, freezing, voices out of sync. Been like this for weeks. Not just my house went to friends house in another neighboorhood-same story. Grudg... |
Time Warner Cable - Time Warner Cable - Poor Customer Service
Complaint - Phone/Mobile/Internet Services - Irving TX
Product/Service: Internet, Cable, Phone
TWC cusotmer Service is very poor. I have signed up for International calling plan for 19.99. Initially they told me that I will get 3000 min per month. After signing up, winthin a month, they redu... |
Time Warner Cable - Infuriating Customer Service
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cable/Internet/Phone Package
I received many calls from TWC to enroll in their All the Best Package. I initially had phone with AT&T but cable and internet with TWC. They quoted me $104.99 monthly service fee. I finally agreed... |
Time Warner Cable - Customer Service Sucks
Complaint - Phone/Mobile/Internet Services - Cincinnati OH
Product/Service: Wireless Internet
Sometime when there is a power surge or an area outage and the wireless internet goes back to it's default settings so we can't log on with the password that we have set to it, so even though we can s... |
Time Warner Cable - Thinking about Cable Again from Time Warner
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cable Service
I had a nightmare experience previously with Time Warner. This was right after the merger so I blamed their poor service on the merger. Eventually had to cancel their service as it became to unreliabl... |