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Barclays/Travelocity Mastercard - Barclays re-writes the Calendar to soak customers in fees
Complaint - Banks/Credit Cards -
Product/Service: Travelocity Mastercard
A recent emergency move turned my life on its ear, and I was forced to make a "day due" payment to Travelocity Mastercard. The payment was made on the 17th before midnight PST, but was assessed as th... |
Travelocity - Travelocity - land of 1000 excuses
Complaints - Travel Companies/Agencies -
Product/Service: Hotel refunds
I booked a hotel for a family visit to San Diego through Travelocity. I went the week before for work, and once I realized where the hotel was, cancelled it and made another (yes through Travelocity ... |
Travelocity - No help
Complaint - Travel Companies/Agencies -
Once you have made the reservation they are usless if you have a problem. You geet handed off to a center in India that is just repeating a script from a manual. Totally usless, this was the first ti... |
Travelocity - Hidden Charges Not Revealed When Booking
Complaints - Travel Companies/Agencies -
Product/Service: Flight tickets
My wife and I went online to book a trip from South Africa to Dallas then Toronto then return to South Africa. We compared prices and assumed that the price quoted was the total price we had to pay. N... |
Travelocity - I think travelocity is crooked
Complaint - Travel Companies/Agencies -
Product/Service: hgotel reservation
I made hotel reservations and had to cancel 48 prior due to illness. Travelocity would not refund my money or apply it to a new reservation. They said it was not their policy but the hotels (not true)... |
Travelocity - Boycott Travelocity!!!
Complaints - Travel Companies/Agencies -
So Yesterday I bought a ticket for my sister. I paid with my Debit card and I received a confirmation email from them. I printed out her "E" Ticket and I logged off so I could help her pack for her 6:... |
Travelocity - Nightmare Honeymoon
Complaint - Travel Companies/Agencies -
Product/Service: Airfare hotel reservations
I booked our honeymoon to Puerto Rico with Travelocity. We where flying out of Chicago. We had electronic ticketing.
Everything was fine till the morning we where supposed to leave. When I we... |
Travelocity - Double Charge
Complaints - Travel Companies/Agencies -
The first time and ONLY time I will ever use Travelocity, they charged my credit card not once but twice and I had to keep calling and calling and each time I called I got a different story and a diff... |
Travelocity - Lack of information about your trips
Complaint - Travel Companies/Agencies -
Product/Service: All service
You could get a better rate by going to each airline and hotel along with car rental. The will explain all the cost to you and if you can cancel or change most of the reservation with no charges to y... |
Travelocity - Avoid using Travelocity
Complaints - Travel Companies/Agencies -
Product/Service: Purchasing Travel Arrangements
Avoid reservations with Travelocity....
I booked an exact flight (same airline, times, days, etc...) that two to three days later sold for $418 per ticket x 2 as opposed to the 471.80 I paid. When... |
Travelocity - Very bad service
Complaint - Travel Companies/Agencies -
I used Travelocity for the first time to book a hotel reservation for a business trip to Kuwait ( le meridian ). I arrived prior to check in, just to drop my bags. While there, I asked to confirm th... |
Travelocity - Travelocity...What a.....
Complaints - Travel Companies/Agencies -
Product/Service: Airline tickets
Booked a trip to Greece with Travelocity. The flights there went fine. The return flights is where it went bad. In Athens they did not have us listed as passengers. I had to straighten this out. Trave... |
Travelocity - Overcharged after the fact
Complaint - Travel Companies/Agencies -
Product/Service: air flight
I puchased 3 airfares from Travelocity and agreed to pay the price, and was told my credit card would be billed that price. However, when I received the receipt on the E-mail, the price was approxima... |
Travelocity - Dishonest and unreliable
Complaints - Travel Companies/Agencies - San Antonio TX
Product/Service: Airlines reservation
Even if Travelocity has the cheapest flights do not book with them, they are a bunch of crooks:
I book with them 2 tickets to Rio for the Star Princess March 18.2009.Arriving at the airport I found o... |
Travelocity - False advertising
Informative - Travel Companies/Agencies -
Product/Service: flights at discounted rates
Travelocity sends out prices for flights but if you go to their site, even if within seconds of receiving an email announcement from them, those flight fees do not exist! Just today, I received an em... |
Travelocity - Failed to Make Reservation
Complaints - Travel Companies/Agencies - San Antonio TX
Product/Service: Hotel Reservation
I used Travelocity for the first time to book a hotel reservation for a business trip to Miami. I arrived prior to check in, just to drop my bags. While there, I asked to confirm the hotel had a rese... |
Travelocity - Thanks for the Horrible Experience, Travelocity.
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservation
My boyfriend and I had planned to run a race in Valle Crucis, NC and then stay in nearby Blowing Rock, NC post-race. Upon our arrival at the hotel, I was told by the front desk clerk that there was no... |
Travelocity.com - Travelocity Guarantee is no better then the toilet paper I wipe my butt with
Complaints - Cruise Ships -
BEWARE!!! of travelocity.
Travelocity 24hr price guarantee is the biggest scam. I purchased a cruise through travelocity.com and found a cheaper price not more then an hour after I purchased my cruis... |
Travelocity.com - Worst Experience Ever
Complaint - Travel Companies/Agencies -
Product/Service: Plane tickets
I booked tickets to Hawaii (NOT CHEAP!!) through travelocity. We were going to go with some friends but plans ended up falling through. I had known of the possibility of plans falling through so I p... |
Travelocity - WARNING: Avoid Using Travelocity!
Complaints - Travel Companies/Agencies -
Be forewarned!! Travelocity ripped us off on hotel rooms. When we arrived at our hotel we discovered that Travelocity overcharged us by $83 for 2 rooms. Their so-called "customer service" stinks, n... |
Travelocity - Confirmation or not
Complaint - Travel Companies/Agencies -
Product/Service: Plane reservation
I received a confirmation for a tick from Travelocity and now (24hrs later) they say it was rejected by the airline. The overseas CS person has me wait and check back in another 6-8 hrs on the status ... |
Travelocity - Travelocity does not have its own service department
Informative - Travel Companies/Agencies -
Product/Service: Customer service
Travelocity does not have its own customer service department. It farms out all complaints, inquiries, etc. to an overseas firm. The overseas firm has a notorious record for handling customer complai... |
Travelocity - Travelocity Never Again!!!
Complaint - Travel Companies/Agencies - Virginia Beach VA
Product/Service: Hotel accomations
Travelocity confirmed my room had a private balcony, so I booked thru them. Upon arrival at hotel, there was no balcony, not even a window to open, our room overlooked a busy street. Travelocity offer... |
Travelocity - Travelocity Committed Fraud and Theft
Complaints - Travel Companies/Agencies - San Antonio TX
Product/Service: On-line travel registration
On March 1, 2009 I made an on-line reservation through Travelocity for airline tickets to Puerto Vallarta. The selected airline was Mexicana Airlines and we were to fly June 6th. I paid for the tick... |
Travelocity - Misrepresentation
Complaint - Travel Companies/Agencies - Keyport NJ
Product/Service: Car Rental
On July 12, 2008 me and my family had a very bad experienc in relations to Car Rental reservation done thru travelocity. I had called and informed Travelocity representatives at that time. I have made... |
Travelocity - Trip Refund
Compliment - Travel Companies/Agencies -
I booked a trip to Chicago for myself, my mother and daughter through Travelocity for May of this year. I did not purchase the insurance for this trip. The swine flu broke out and I became ill the n... |
Travelocity - Do Not Use Travelocity
Complaint - Travel Companies/Agencies - San Antonio TX
Product/Service: Airline Tickets
I purchased two airline tickets through Travelocity on the behalf of two entertainers I had booked for an engagement. As they were not the passengers purchasing the tickets, I was required to paper t... |
Travelocity - Scammers
Complaints - Travel Companies/Agencies -
In May I saw a great deal on a 5 night vacation to Cancun Mexico. I booked a flight an all inclusive packaging for my mom, brother and myself through Travelocity. I received the total price and was ve... |
Travelocity - Travelocity Insurance A Joke:(
Complaint - Travel Companies/Agencies - Fort Worth TX
Product/Service: Travelocity Insurance
I paid about $3,700 dollars with insurance for my honeymoon trip to Bali. I made the reservations with the insurance, because I knew that I could not guarantee that I could go on that date. I am in ... |
Travelocity - Travelocity is a nightmare
Complaints - Travel Companies/Agencies -
Travelocity caused me nothing but pain on a recent trip. They scheduled me on a flight that had been cancelled. The emailed me when the flight had changed, and I changed to something that was still ... |
Travelocity - Travelocity: Not real travel agents
Complaint - Travel Companies/Agencies - San Antonio TX
Product/Service: ticketing
I sincerely hope Travelocity will cease to exist so that individuals like myself will not have horrible experiences like the one I went through. The phone operators (and supervisors) are not real trav... |
Travelocity - Lousy customer service, arbitrary flight cancellation
Complaints - Travel Companies/Agencies - Southlake, TX
Product/Service: RT air reservations to Rochester, NY from Mpls, St. Paul
Upon learning that Air Trans had adjusted my reservation so that my arrival time in Rochester, NY was moved from approximately 5pm to midnight I called the airlines to see if other arrangements could ... |
Travelocity - Be Aware of the Last Minute Packaging
Complaint - Travel Companies/Agencies -
Product/Service: Last Minute Packaging
This company is very misleading. Through their last minute travel, Travelocity makes you believe that you are booking your travel vacation. They ask you for "Departing" city, and provide you with a li... |
Travelocity - NO HELP AT ALL
Complaints - Travel Companies/Agencies - Southlake, TX 76092 TX
Product/Service: RESERVATIONS
I just got back from Playa del Carmen Mexico July 18th 2009, and thanks to Travelocity it was terrible trip.
Let me begin from the beginning. I booked air hotel and transfers in May for myself, wife ... |
Travelocity - Could've been worse...
Complaint - Travel Companies/Agencies -
Product/Service: Flight Reservation
I usually book flights directly through an airline but booking round trip Seattle-Kansas City through Travelocity gave me the option of using 2 different airlines (midwest & frontier) with perfect ar... |
Travelocity.com - Trip Insurance Theft
Complaints - Travel Companies/Agencies -
Product/Service: Unauthorized Trip Insurance
When booking flights using Travelocity.com's online service, the booking AUTOMATICALLY adds trip insurance to the transaction. If you don't read all the fine print and deselect this option -- the $20 ... |
Travelocity - NEVER Book Through Travelocity Again
Complaint - Travel Companies/Agencies -
Product/Service: cruise 2009
I just returned from a 7-night Alaska cruise, my first ever cruise and also as our honeymoon. The trip itself was great, but the booking agent is so disappointing. I booked it through Travelocity, jus... |
Travelocity - Travelocity's Inadequate Service!
Complaints - Travel Companies/Agencies -
Product/Service: Reservation bookings
On July tenth I booked a hotel reservation with Travelacity. Not only did they book us at the wrong hotel. I was unable to change my booking since it was the same day service. I was stuck at the hotel... |
Travelocity - Didn't book the reservation
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservation
My boss offered to pay for a one night hotel stay and gas in San Francisco so I could drop off some hardware that was his. So, we decided to just take a weekend, catch a Giants game, and do some sight... |
Travelocity - Travelocity is a rip off
Complaints - Travel Companies/Agencies -
In early March, 2009, I reserved a room in Myrtle Beach for 3 nights at a "discounted rate"
through Travelocity and my credit card was charged. When I checked out of the motel, I was given a receipt... |
Travelocity - Stay Away From Traveocity!!
Complaint - Travel Companies/Agencies -
Product/Service: Flight from Australia to USA.
We purchased two tickets through Travelocity and had to change the dates to something sooner. The lady on the phone was asked numerous times to state the final total of the trip cost in which she quot... |
Travelocity - Do Not Book With This Company!!!! No Matter How Cheap They Are!!!
Complaints - Travel Companies/Agencies -
Product/Service: They Suck!
For months I was planning my honeymoon vacation with my husband and so we planned a 6 night vacation to Hawaii. It was going to be our first time traveling to Hawaii so we were very excited. Until a w... |
Travelocity - Travelocity Canceled My Trip Without Notice
Complaint - Travel Companies/Agencies -
Product/Service: Plane Ticket Booking
I booked my tickets with Travelocity and received a confirmation e-mail. I printed the e-mail and gave this to my Dad so he had the trip details. On the day of my trip I signed into my Travelocity a... |
Travelocity.com - Handicapped
Informative - General Travel -
Product/Service: Filled Every Line In My Reservation!
Spent much time filling out every complete line on Travelocity site! Have only one use of my hands. YES type slow and the rewards end of the application, stated "I TOOK TOO LONG" to put required info ... |
Travelocity - Ripped OFF with wrong itinerary
Complaint - Travel Companies/Agencies -
Product/Service: Vacation Package
I booked a 7 night vacation package to Cancun on Airtran website which ended up being really through Travelocity. (The 5 night trip was more than the 7 night, that is why I booked it for 7 nights!) Wh... |
Travelocity - Bad Miscommunication To New User
Complaints - Travel Companies/Agencies -
We recently went on a trip to St Louis from OKC. I only brought 240 dollars thinking that would be plenty for a 4 day trip that was "already paid for". I thought.... I got to the OKC airport with ... |
Travelocity - Travel Protection is a joke, prices are bait and switch and customer service.... Don't even
Complaint - Travel Companies/Agencies -
Product/Service: Car+Hotel+Flight to San Diego
I booked my trip for a car, hotel and plane and received a great price. I got to book it, the price jumps up $200 on the spot. Against my better judgment I selected the travel protection plan that cle... |
Travelocity - Travelocity is the worst to do business with!
Complaints - Travel Companies/Agencies -
Product/Service: Cruise
My husband and I booked a Cruise through Travelocity for our 10 year wedding anniversary. 9 Days before the trip way after I had gotten the tickets and confirmations, they called and said the residenc... |
Travelocity - Unacceptable cancelation of flight reservation
Complaint - Travel Companies/Agencies -
Product/Service: Booking of flight ticket
I tried to book a ticket from Moscow to Greece. More than 24 hours after the booking at 4 o'clock in the morning Moscow time (Saturday to Sunday) I had a call from them which I did not manage to answe... |
Travelocity - Terrible customer service
Complaints - Travel Companies/Agencies -
Product/Service: Robot customer agents
I was on hold for over 25 minutes after already talking to 2 people to change a flight ASAP to see my dying grandmother. I just wanted to change the flight by one day and they could not have cared les... |