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U-Haul - Terrible service- ruined my moving plans!!
Complaint - Car Rental - Bridgewater NJ
Product/Service: U-Haul truck rental
I reserved a truck to move my family from one town to the town next to it weeks in advance and was given a confirmation #. A week before the move I get a call telling me my truck is no longer availabl... |
U-Haul - UHaul Rip-off in Beaconsfield
Complaints - Car Rental -
Product/Service: Truck rental rip-off charges
UHaul located at the Esso in Beaconsfield Quebec is not an ethical joint. I rented an econoline for 6 hours and 61 kilometers. I left the vehicle after closure as the employee left 10 minutes early. T... |
Budget Rent-A-Car - Driver could have died in desert heat waiting for service
Complaint - Car Rental - Louisville KY
Product/Service: Truck rental
At 8.30 AM I arrived to pick up a moving truck, which I rented more than a week prior, as I was moving some personal belongings to AZ. As soon as I walked out to the vehicle I noted that it had a flat... |
Budget Rent-A-Car - DO NOT RENT FROM BUDGET
Complaints - Car Rental - Parsipanny NJ
Product/Service: 10' Truck Rental
As many other reviewers have said, Budget truck rental is horrible. Here is my experience:
I rented a 10' truck for 5 days for a move from Denver to Chicago with pickup and dropoff times at 3pm. ... |
Budget Rent-A-Car - Budget truck rental systematically inadequate
Complaint - Car Rental - CO
Product/Service: Truck rental
It appears to me that Budget Truck Rentals have a policy of providing inadequate customer care in order to force renters to find a way to cope.
I rented a 16' truck for a move from one end of Color... |
U-Haul - BUSTED TRUCK, BUSTED SYSTEM
Complaints - Car Rental -
Product/Service: Truck rental
Rented a 14-footer from U-Haul in Boston. Got it home, the back door wouldn't open. Called. Mechanic came. Didn't have tools but by dint of big struggle (by three people) got door open. One counte... |
U-Haul - U-Haul is a fraudulent company: Avoid U-Haul
Complaint - Car Rental - Takoma park MD
Product/Service: Truck Rental
My review is about U-Haul. U-Haul is a fraudulent company: Avoid U-Haul!!!! They over billed (over charged) my credit card with fraudulent gas usage charges! I drove the truck for ONLY 17 miles (ro... |
U-Haul - Great Service
Compliment - Car Rental - Balto. MD
Product/Service: Truck rentals
My experience at your Washington Blvd. location was by far the best I have have anywhere. The
manager & employees are always friendly & helpful. I have been renting trucks for my company for the pa... |
U-Haul - Awesome Service and Amazing Staff
Compliment - Car Rental - Lubbock TX
Product/Service: Truck Rental and Storage for my Daughters Furnitur
Thank You for coming through for us during our Daughters Graduation. We rented a truck and a storage due to my daughter graduating from Texas Tech. The truck we received was brand new and was exactly ... |
U-Haul - U-Haul Is A Crooked Dishonest Company
Complaints - Car Rental - Normal IL
Product/Service: Truck Rental
I just recently used U-Haul to move. I even purchased the extra insurance at the time of rental. During the move, as I came to park on the side of a street I came in contact with a tree branch overh... |
U-Haul - Ripoff
Complaint - Car Rental - Bucyrus OH
Product/Service: Truck Rental
I rented a small cargo van for 19.95 per the ad on the back of the truck. When I returned a few hours later, I was billed for 19.95 plus 1.00 per mile of 57 miles plus 14.00 insurance, for a total 3 h... |
U-Haul - Never Again!
Complaints - Car Rental - Bozeman MT
Product/Service: Truck Rental
I reserved a 17' truck for Bozeman, MT on March 28, 2009. When I went in to pick up the truck, I received a 14' truck. The truck was half an hour late! The 14' truck was filthy...it actually had dog ... |
U-Haul - Complaint
Complaint - Car Rental - NY
Product/Service: Truck Rental
We rented a truck from the Uhaul. They informed us we could return the truck after hours and the gas should be filled at the same level as the truck was delivered to us, otherwise we would be fined ... |
Budget Rent-A-Car - Do Not Rent From Budget!
Complaints - Car Rental - Tacoma WA
Product/Service: Moving Truck Rental
I showed up to pick up my truck, which I reserved a week before, and they told me there were no trucks to rent. The "company always overbooks like this", she said. Then, after she cancelled my ever-... |
U-Haul, Crystal Minnesota - Why Is Customer Service So Bad
Complaint - Car Rental - crystal MN
Product/Service: Truck Rental
I rented a truck on Saturday 02/07/09, contract #05493626. When I picked up the truck and before the paperwork was signed, everyone was courteous, but after the signature all "heck" broke loose.
Up... |
U-Haul - Fire The Person That Hires These People
Complaints - Car Rental - Fontana CA
Product/Service: Truck Rental
I rented a truck that had holes in the roof. I know things like this can and at times, will happen. After loading everything, it began to rain like cats & dogs. We had to unload everything, because wa... |
U-Haul - Don't Be Scammed
Complaint - Car Rental - INKSTER MI
Product/Service: Truck Rental / Storage
Rented a truck in Inkster Michigan, truck broke down, luckily it wasn't loaded yet. They towed the truck away and after 3 hrs I had to go get another truck. This truck made it a little longer, it was ... |
Budget Rent-A-Car - Budget Trucks Are Unsafe And Dirty, And I Got To Pay For It
Complaints - Car Rental - Davenport FL
Product/Service: Truck Rental
Do not rent from Budget truck. Was told by a Budget customer service representative "That he was in fact customer service not customer satisfaction." With that attitude you have nowhere to go. Do your... |
U-Haul - How Is U-haul Still In Business? They Need To Be Sued!
Complaint - Car Rental -
Product/Service: Truck Rental
I was just reading through some of what seems to be countless complaints against U-haul, and am so utterly appalled that they get away with it. I feel like I don't even have to write my story as it is... |
Budget Rent-A-Car - Renter Beware. Horrible Experience! Never Again
Complaints - Car Rental - Fayetteville NC
Product/Service: Truck Rental
Young single female moving herself from NC to DE. Reserved truck and car dolly 1 month in advance. Got a call at 5:15PM evening before move stating they had no car dolly. Couldn't call back because pi... |
U-Haul - Horrible Service From U-Haul Truck Rental!
Complaint - Car Rental - Chanhassen MN
Product/Service: Truck Rental
I rented a truck recently from U-Haul to move from Buffalo, Mn to Chanhassen, Mn and the quality of the service was just terrible! Things went fine until it was time to return the truck. Not being fam... |
Penske - Stay Away From Penske
Complaints - Car Rental - sault sainte marie MI
Product/Service: Truck Rental
Stay away from this rental company. Sales persons are liar. I rented truck from Sault Ste. Marie to Cartage, MO. ON the way of moving, I truck started making weird & scary noise and check engine sign ... |
Budget Rent-A-Car - Ask Budget To Change Their Unfair Reservation Policy
Complaint - Car Rental -
Product/Service: Truck Rentals
I believe it is unjust the way Budget Truck Rental has setup their reservation policy. Not only Budget Truck Rental does not guarantee the reservation you make with your credit card, they have a penal... |
U-Haul - U-haul Bait And Switch
Complaints - Car Rental - raymond NH
Product/Service: Truck Rental
I rented a U-Haul about 2 months age, reserved a 14' truck and was called the day before and told they had a 17' for the same price, no big deal
I rented another one last month, reserved a 17' and ... |
U-Haul - Careless, Unhelpful And Rude
Complaint - Car Rental - Chicago IL
Product/Service: Truck Rental
A couple years ago, a Chicago U-Haul outlet rented me a truck with no license plates. To be entirely honest, I was at fault for not noticing this stupid mistake. Half way through Illinois, a trooper... |
Budget Rent-A-Car - Budget Rental In Greensboro NC
Complaints - Car Rental - Greensboro NC
Product/Service: Moving Truck Rental
I reserved a truck online...got a good price for a one way reservation. The reservations dept via the 800 # were super sweet. I then went to the pick up location in Greensboro NC (321 N. Chimney Rock ... |
Budget Truck Rental - Please, & Please Trust Me - Don't Use Budget !!! -- Zero Rating
Complaint - Car Rental -
Product/Service: Moving Truck Rentals
I am an active military member. I trusted Budget Truck Rental on my PCS move on May this year. Many problems: The car dolly broke down. They replaced it, but after driving 30 minutes to another locati... |
Budget Rent-A-Car - Poor Corporate Customer Service
Complaints - Car Rental - Frederick MD
Product/Service: Truck Rental
This past Labor Day, I made a reservation for a truck online. After comparing rates for some companies, I settled on Budget. I also noticed that a good number of locations for other companies were clo... |
U-Haul - Manager is a disgrace to the U-Haul Company!!!
Complaint - Car Rental - San Diego CA
Product/Service: U-Haul Truck Rental
The Manager/Owner of the U-haul location in Point Loma, CA on Midway Drive charged us $80 for 12 "missing" blankets!! He refused to believe that his workers may have miscounted the blankets that were ... |
Budget Rent-A-Car - Scary Service
Complaints - Car Rental - atlanta GA
Product/Service: Moving Truck Rental
I booked my over $1,000 truck and trailer 3 weeks in advance for a cross country move, even called the day prior to confirm...still the setup wasn't ready for me and I waited 2 hrs. Then, the truck ha... |
Budget Rent-A-Car - Avoid if Possible
Complaint - Car Rental - Chicago IL
Product/Service: Truck Rental (2000 South Western)
I'm not much of an internet reviewer, but this place treated me so poorly that I've decided to create an account here just to let others know. The person with whom I spoke by phone (Sal) was quite fri... |
U-Haul - Rent As Your Own Risk!!!
Complaints - Car Rental - Bridgewater NJ
Product/Service: Truck Rental
Manager / franchise owner so rude and changed rate at whim! His co-worker/employee quoted a Monday-Thursday Truck Rate (0.79 cents a mile) then wanted to charge me a weekend rate (1.79 a mile ) since... |
Budget Rent-A-Car - Crooks and Scammers
Informative - Car Rental - Chicago IL
Product/Service: Truck Rental
I called on 5/29 in regards to renting a 24' truck. An employee (Pablo) at the 2000 South Western location in Chicago said that he had one and I could come get it. I was relieved because I had tried 3... |
Penske Truck Rental - Beware of Penske Truck Rental
Complaints - Car Rental -
Product/Service: Truck Rental Quote
I was calling all the truck rental companies to get a quote for an upcoming move. When I got to Penske Truck Rental their salesperson said he needed my debit card number to give me a quote. I thought ... |
Budget Rent-A-Car - Budget Truck Rental / Arlington Motor Sports
Informative - Car Rental - Arlington Heights IL
Product/Service: Truck Rental
DO NOT RENT A TRUCK FROM BUDGET TRUCK RENTAL VIA ARLINGTON MOTOR SPORTS IN ARLINGTON HEIGHTS ILLINOIS.They are rude to their customers and are possibly scamming the average consumer.We recently moved ... |
Budget Rent-A-Car - $150.00 Security Deposit That Has Not Been Sent To Me
Complaints - Car Rental - manchester NH
Product/Service: Truck Rental
I rented a budget rental truck in Maine to move my belongings to New Hampshire, When I picked up the truck rental in Maine I put a cash deposit of $150.00 I was told by an employee of Budget in Maine ... |
Budget Rent-A-Car - Budget Truck Break Down No Help For 11 Hours
Complaint - Car Rental - Oklahoma City OK
Product/Service: Budget Truck Rental in OKC, OK
My son rented a Budget truck in OKC, OK. 20 miles from Okc, it broke down. When he called the office where he rented the truck the woman said I gave you a blue book in which it had the road assistan... |
U-Haul - Unreliable, Worst Service Ever!
Complaints - Car Rental - Dayton OH
Product/Service: Truck Rental
If I had known about sites like this I'd have written sooner. Let this story be a warning, and never use U-Haul. In June 2004 we had arranged to rent a large moving truck to move from Dayton to Dela... |
U-Haul - U-Haul - Does anyone have any advice on launching a class action lawsuit?
Complaint - Car Rental - Toronto
Product/Service: Moving Truck Rental
***UPDATE***
After U-Haul offered me some useless coupons in exchange for the nightmare move they stuck me with, I got the paperwork to file a civil claim against them and sent them the contents of m... |
Budget Rent-A-Car - Budget truck rental security deposit refund
Complaints - Car Rental - WY
Product/Service: Truck rental deposit
I recently rented a truck to move my furniture from CT. to WY. The rental price was OK and a 150.00 security deposit seemed reasonable. The trouble began when the security deposit was not returned to ... |
U-Haul - Deceptive Pricing and Poor Customer Service
Complaint - Car Rental - Brookings SD
Product/Service: Truck Rental (In-Town Move)
Two weeks before I made an in-town move from an apartment to a house (a distance of about four city blocks), I reserved a U-Haul truck. I paid a $5 fee in advance and was quoted a price of $29.95 for ... |
Budget Rent-A-Car - Budget Has Me Broke and in Tears
Complaints - Car Rental - Chicago IL
Product/Service: Budget Truck Rental
I was quoted $307 for both truck $ tow dolly over the phone- the reason I went with Budget. Upon pickup I was charged $600 dollars.
Apparently the $307 "estimate" I received upon giving Budget my ... |
U-Haul - Truck reserved not location??
Complaint - Car Rental - Andalusia AL
Product/Service: Truck Rental
On 10/04/07, I went to the U-haul site online to rent a 14' truck from Andalusia,Al. to Chipley, FL. I talked with a U-haul representative in Andalusia & I reserved a 14' U-haul truck for 10/06/07 to... |
U-Haul - Terrible, Just Terrible
Complaints - Car Rental - Parsippany NJ
Product/Service: Truck rental
Below is a copy of a formal e-mail complaint I sent to the company. Within 3 hours I was refunded.
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I have had a TERRIBLE experience with UHAUL. ... |
Budget Rent-A-Car - Budget blocked my credit card for two trucks, not one!
Complaint - Car Rental - Miamisburg OH
Product/Service: Truck Rental
Sept 14 I rented a 10' truck, and returned it Sept 17, as agreed. I thought this would be a clean, simple transaction. No. Budget blocks $xx amount on your charge card to cover the rental, and when it... |
U-Haul - Excessively rude counter workers
Complaints - Car Rental - San Rafael CA
Product/Service: Truck rental
U-Haul in San Rafael, CA has some of the rudest people I've ever encountered in a service/business. From reading these other complaints, I have come to the conclusion that rudeness must be part of the... |
U-Haul - There has got to be something we can do
Informative - Car Rental -
Product/Service: Truck rental
So like so many others I reserved through U-Haul's website in advance; thinking it was a guarantee. Boy my shock to find out the day before that this is not so. the day before the big move I am book... |
U-Haul - Rude service
Complaints - Car Rental - NY
Product/Service: truck rental
I rented a truck recently from uhaul, the woman running the location in Peekskill, N.Y. showed up an hour late to open and had said she would provide a discount for the inconvenience. The truck I rent... |
U-Haul - Horrible Customer Service
Complaint - Car Rental - Pittsburgh PA
Product/Service: Customer Service for Truck Rental
I will never as long as I live use a Uhaul Truck to move any of my things around so help me God.
I was moving out of my apartment July 31 and I did not get the keys to my new place until August 1s... |
U-Haul - Worst Customer Service
Informative - Car Rental - Dublin CA
Product/Service: truck rental
I have never ever experienced such rude customer service in my life. 6265 SCARLETT COURT , DUBLIN , CA 94568 is the worst place where ppl at the end of the line are being serviced first.
When th... |