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USAA - Betrayed
Complaint - General Insurance -
Product/Service: Renter's Insurance
When we PCS'd to Florida recently, I called USAA to notify them of our change of state/station. In our previous rental, we submitted three separate claims for repairs after being advised to do so by ... |
USAA - Late Fees
Complaints - Auto Insurance - MD
Product/Service: Auto Insurance
I called USAA today and spoke with a representative about making a payment arrangement on my account. My paycheck has been garnished for about 3 months now and I am kinda late on most of my payments.... |
USAA - USAA don't really care about people safety.
Complaint - Auto Insurance -
Product/Service: Auto claim
I was hit by a USAA auto insurer on June 30, 2010. I call and they took my statement and send me to their auto body shop for estimate. After the estimate I never heard back from them and keep calling.... |
USAA - Does Not Like To Pay Claims
Complaints - Miscellaneous - San Antonio TX
Product/Service: Insurance
USAA makes a great talk but sometimes fails to make the walk.
I will not be renewed on my USAA Home/Fire Insurance.
I will not be renewed on my USAA Renters Insurance.
I will not be renewed on ... |
USAA - Why I will never switch from USAA to Progressive
Compliment - General Insurance -
Product/Service: auto insurance
Top reasons why I will never switch from USAA to Progressive:
1. Clientele: while driving down the highway I was struck from the rear by an inebriated unemployed Progressive driver, who was a... |
USAA - "IS USAA REALLY ON THE SIDE OF MEMBERS INVOLVED IN AUTO ACCIDENTS
Complaints - Auto Insurance -
Product/Service: Auto Accident, Personal Injury and Property Damage
My wife and I have found that USAA is not always on the side of it's members when they are involved in auto accidents where they were not at fault. Little is known, "but the fight is on" with USAA whe... |
USAA - Mortgage Nightmare
Complaint - Banks/Credit Cards -
Product/Service: Mortgage
My husband and I hover around 800 in credit score and still had to fight tooth and nail to get a mortgage from this CO. They never sent the package as promised, the people were rude and we were disgu... |
USAA - USAA violates constitutional rights!
Complaints - Banks/Credit Cards -
Product/Service: Credit Card
I recently received correspondence from USAA with regards to my credit card. Included with this letter was an arbitration agreement. As a result, since I am not able to opt out of this agreement, I ... |
USAA - I would love to hug this company!
Compliment - Banks/Credit Cards - houston TX
Product/Service: Banking, Insurance
We have been USAA customers for almost 6 years now. I have NEVER had any problems with this company what so ever! As a matter of fact, if I call them with a problem, it has ALWAYS been taken care of, ... |
USAA - USAA Mortgage cheat and charge hidden fees to soldiers trusting them
Complaints - Real Estate - San Antonio TX
Product/Service: Mortgage/ Movers Advantage(Movers ripp off)
I applied for a VA home loan from USAA thinking that they are friendly to soldiers, but find out the hard way that they are so horrible that I closed all my accounts with them and got me a new account... |
USAA Bank - Stay Away From USAA
Complaint - Banks/Credit Cards -
Product/Service: Checking
This bank used to be good a few years ago. However in the past few years they have slipped. They are fee hungry now. They take fees even when you have money in the bank. Also they allegedly offer ... |
USAA - USAA is not a military friendly bank
Complaints - Banks/Credit Cards -
Product/Service: Banking on deployment
I have all the same problems as most of these other people from these reviews.
Locked out of my account while on Deployment. Years of a spotless relationship and they just locked me out. my wife is G... |
USAA- Banking/ Checking And Savings - Stay Away From USAA......All Your Funds Will Be Frozen At Some Point
Complaint - Banks/Credit Cards -
Product/Service: Banking/Checking Services
I have been a loyal customer to USAA, depositing money consistently from my BOA accounts as well as having car insurance through them for my 2 vehicles. In my 30 years I've never had an issue with ban... |
USAA - USAA Auto Insurance - how do they make their decisions?
Complaints - Auto Insurance -
Product/Service: Auto Insurance
Please note that this is in regards to USAA Insurance only. All other USAA services have been top notch and they have gone above and beyond my expectations.
About six months ago, my wife and her si... |
USAA - One of the best companies I've ever worked with
Compliment - Miscellaneous -
I've been insured by USAA for a couple of decades now, and I've never had anything but positive experiences. Their customer service is the best I've experienced anywhere, and their rates are the best ... |
USAA - Used to care about it's members now not so much
Complaints - Banks/Credit Cards -
Product/Service: Banking and insurance
I've been a member of USAA for about 5 years now. At first they were a great company and treated me excellent, I even turned many of my friends onto them. Lately they have been slacking big time ... |
USAA Insurance - You're Not Necessarily Covered
Complaint - Auto Insurance - Denver CO
Product/Service: Auto Insurance
4 1/2 years ago I bought a brand-new car and went with USAA for my insurance. I discussed the policy with their representative over the phone and have been paying my premiums ever since. As I paid c... |
USAA - USAA = Dirtbags
Complaints - Banks/Credit Cards -
Product/Service: Credit Card & Online Banking
I've reported these dirtbags to the FTC, the Office of Thrift Supervision, and the Comptroller of Currency.
USAA cashed checks but did not deposit into anyone's account but their own. Seriously! ... |
USAA Insurance - What's Really Going On?
Complaint - Other Auto - CA
Product/Service: Auto/Renters
I've ask myself on several occasions if some CSR with USAA have a personal grudge against me. Does a USSA CSR possibly know me and is purposely trying to make a life a living hell? I even gave USAA t... |
USAA - Terrible Company
Complaints - Auto Insurance - Atlanta GA
Product/Service: Auto Claim
What a joke! I have changed my perception of the company, after a 16-yr USAA insuree out at 9:30 pm with nobody on the road except for me and one other vehicle, ends up rear ending my 2008 Lexus, wit... |
USAA Credit Card - A Good Credit Card To Have
Compliment - Banks/Credit Cards -
Product/Service: Credit Card
With all of the bad news of big bank credit card issuers raising rates to unbearable, I thought I would shine the light on a company that did not--USAA. Of course you have to have a good credit score,... |
USAA - Don't waste your time with USAA
Complaints - Banks/Credit Cards -
Product/Service: Checking/Savings Accounts
One way to guess that a company has bad customer service is when there is no way to contact them via email through their website. Live and learn. My adventure with USAA began when I Googled "Online... |
USAA Auto Insurance - Claim Refusal
Complaint - General Insurance -
Product/Service: Auto Insurance
My then 17 year old son stuck my ("his") 2005 F-150 Crew cab 4x in a very deep puddle. He had to dive to connect a tow cable and the water was almost up to the door handles. It was in the water quite ... |
USAA - Wonderful Banking!
Compliment - Miscellaneous - TX
Product/Service: Banking
Pleasant representatives, no b.s. fees, they refund the fees other banks charge for using their ATMs even! I love this company. I'm a loyal customer for life. ... |
USAA Federal Savings Bank - Huge Disappointment
Informative - Banks/Credit Cards -
I am very angry at USAA. I have been a member since 2002. I have my car insurance, renter's insurance, savings and checking accounts with them. They had been great up until now. Just a couple of w... |
USAA - USAA is an outstanding company
Compliment - Miscellaneous - somewherein TX
Product/Service: Insurance
I have been with USAA for over 3 years now. They go above and beyond what is the norm for an insurance company. They have awesome savings rates, loan rates, and of course insurance rates. Before I ... |
USAA - Great Checking & Credit Card!!
Compliment - Banks/Credit Cards -
Product/Service: Checking
I have been using USAA checking and credit card for over 5 years and absolutely love the services. I am adamant about customer service, so I am hard to please, but have no complaints about them. No h... |
USAA Insurance - Insurance comoany's attitude
Complaints - General Insurance - Montgomery TX
Product/Service: Insurance adjuster's estimate/ insurance co.'s att
I was in an accident that damaged the passenger side door. The gentleman admitted that it was his fault and gave me the name of his insurance co. The insurance company sent out an adjuster and she lo... |
USAA AUTO INSURANCE - USAA re ARBITRATION PROCEDURE
Complaint - General Insurance - St Petersburg FL
Product/Service: AUTO INSURANCE
What a terrible system set up by Insurance Companies. My daughter drove my car and was hit by another driver. We had a police investigation and subsequent report, and 2 witness statements, all of wh... |
USAA - USAA & GEICO tip of the hat
Compliment - Auto Insurance - US
Product/Service: Insurance
I just saved 35% on my auto insurance by switching from Geico to USAA. Geico and I had a ten year relationship. I sent them checks and they sent me insurance verification cards and that was the extent... |