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United Airlines - Heartless Company
Complaint - Airlines -
Product/Service: Emergency Flight Change
My wife and I booked flights through Priceline from Syracuse, NY to Minneapolis, Minn. flying the "friendly skies" of United. This was not a pleasure trip, my wife suffers from neurolical symptons t... |
United Airlines - Baggage Scam
Informative - Airlines -
Product/Service: Hidden Fees
United Airlines now employ luggage checkers to check the size of your carry on bags. The size that you can carry on has been reduced. These individuals make you check any bags that don't met there new... |
United Airlines - Another Good Trip
Compliment - Airlines - Singapore via Narita/San Francisco to Portland, OR
Earlier this week, I flew home from Singapore on United Airlines. In this day of airline complaints, this makes the second time this year that I have absolutely nothing negative to comment on.
Eve... |
United Airlines / American Express - Deceiving business practice and a system that allows your money to be taken without remedy
Complaints - Airlines -
Product/Service: Award Miles
Dear Friends and fellow consumers,
This review comes to you after 3 months of attempts to get things corrected with both my CC company and the United Airlines.
During a business trip I was in li... |
United Airlines - United Airlines gave away our seats!!
Complaint - Airlines - Elk Grove Township IL
We were on our vacation and were running to catch our connecting flight in Chicago O'Hare Airport. We had our boarding passes and were on the plane and they asked us to leave as our seats were taken, ... |
United Airlines - Double pumped in Maui
Complaints - Airlines -
Product/Service: Shipping a bicycle
I am so angry that I can explode. I feel totally taken at this point and United's ticketing agent was a major part of the problem. I was flying and shipping my bicycle back from Maui and was doubled c... |
United Airlines - United airlines lost my new fur coat
Complaint - Airlines - Elk Grove Village, IL
Product/Service: stolen fur coat from my luggage
I flew on united returning from boston, ma. March 23, 2009
to lax. Upon arrival I noticed the zipper on my luggage was opened about ten
inches. When I checked, my brand new fur coat and one shoe was... |
United Airlines - Subsidizing United Airlines
Informative - Airlines - Chicago IL
Product/Service: United Econony Plus-Non Refundable
Just last week my wife and I were making plans to travel east to attend our nephew’s graduation next year from West Point. For over ten years I was a 1K traveler with United, but now retired I stil... |
United Airlines - Now I'm GLAD I didn't fly-sort of
Informative - Airlines -
Product/Service: Air travel
A week or so ago, I posted a review about UA and how nice and accomodating they were when my daughter flew out to San Francisco.
She had a great time, really hit it off with her grandpa that she hadn... |
United Airlines - I'll Never Fly United Airlines Again
Complaints - Airlines - Escondido CA
Product/Service: Bad Service
How is it we keep bailing out United Airlines and they turn around and give all the jobs to India. Their not real clear on the policy's and they confuse people. I had a $298.00 dollar credit I call t... |
Priceline, united airlines - Stranded on my way to paradise
Complaint - Travel Companies/Agencies -
Product/Service: vacation package
My 15yr Anniversary Vacation to Kona, HI
Purchased from Priceline
Flight, United Airlines
Stayed at Royal Kona Resort
Picture the worst cliche of a hotel under a freeway overpass with a view of ... |
United Airlines - And I Didn't Even Fly
Compliment - Airlines -
Product/Service: Air travel
After reading 6 billion negative reviews about the airline industry in general, I was about ready to hurl this morning when I put my daughter on a plane to SFO. I figured it would be the nightmare fro... |
United Airlines - Don't waste your time or money!!
Complaint - Airlines -
United Airlines is by far the MOST lacking in customer service. They treated me like an insignificant nuisance, all the way from my initial experience to my final dealings with them. Originally, I had... |
United Airlines - United Airline.... Once We Have Your Money We Don't Care
Complaints - Airlines - Kitchener
Poor service... A rip off... Very rude agents on phone. I spoke with miss yu in the customer relations department regarding my ticket... She talked over me the whole time and kept on wanting to hang u... |
United Airlines - Worst Airlines
Complaint - Airlines -
Product/Service: Tickets and seats
I hope they go down in Bankruptcy. They make my parents first travel a nightmare experience, what it was supposed to be a 3 hours travels became a 12 hours delay.
I have to travel tomorrow, and I alr... |
United Airlines - Dangerous Landing
Complaints - Airlines - Houston TX
Product/Service: IAH Airport (Denver-Houston)
I recently made the Saturday afternoon flight from Denver to Houston InterContinental aboard a Boeing 737 United Airlines plane. Although the flight itself was uneventful, the landing was not. We la... |
United Airlines - United/Delta Delayed Luggage
Complaint - Airlines -
Well I will never be on another United plane, EVER !!!!!! I had a bad experience last year when my family and I retuned from Cancum Mexico going thru Chicago. Flight was delayed so we missed out conne... |
United Airlines - Worst customer serve ever
Complaints - Airlines -
Product/Service: United Airlines
June 23, 2009
Glenn Tilton
Chairman and CEO
United Airlines
77 West Wacker Dr.
Chicago, Ill 60601
Dear Mr. Tilton:
I am writing you because I have tried at least a dozen times to find som... |
United Airlines - Lack Of Service & Follow Thru
Complaint - Airlines - Chicago IL
Product/Service: Website & Phone Service Follow Thru
There has been a total lack of response from customer service on the web site when complaints were issued regarding service on recent flight from Hon. to O'hare when a response was requested. A surve... |
United Airlines - United's Lack of Compassion
Complaints - Airlines -
I was taking a trip on Tues to Jacksonville, Fl from Seattle to get my step-daughter for the summer. I was to fly down there, stay overnight at a hotel and both myself and my step-daughter would fly b... |
United Airlines - Incompetence Unite(d)!
Complaint - Airlines -
I would like to tell you about the experience my family and I recently received from our United flight. We were on Flight UA903 from Munich, Germany to Denver, Colorado on June 3rd to return from a t... |
United Airlines - The Contents Of My Luggage - Stolen
Complaints - Airlines -
I departed AUS on May 30 @ 11:54am on United Flight 7436, had a layover in IAD and arrived in CLT on May 30 @ 6:55pm on United Flight 7115. When I arrived and went to retrieve my checked luggage it wa... |
United Airlines - United Incompetence
Complaint - Airlines -
Product/Service: Flight and Baggage Handling
I was booked on a United flight returning from Buenos Aires to NYC, with a stopover in Washington DC. The ticket was a 100k premium miles ticket. I ended up needing to get off the flight in DC for bus... |
United Airlines - Not Much Hope!
Complaints - Airlines - Clinton MD
Product/Service: Lost Baggage
I, nor my family members, will patronage United ever again. I have been traveling around the world for 22 years aboard airplanes, mostly business travel. No matter may arrival time--early, on-time, ... |
United Airlines - United airlines silver wings plus an elder fraud
Complaint - Airlines - San Francisco/Oakland CA
Product/Service: silver wings milage plus
A couple of years ago I purchased silver wings plus which promised a lifetime membership discount/mileage program for United Airlines senior customers. I received a silver wings card, but every time ... |
United Airlines - Good Service--Even an Unexpected Upgrade
Compliment - Airlines -
In light of all the bad reviews on airlines, in general, I thought I would take this opportunity to congratulate United Airlines on a job well done.
I was on a flight from Asia yesterday, 4/22/09, ... |
United Airlines - Stolen Items
Complaint - Airlines - Kansas City MO
I traveled with United Airlines during my Spring Break on April 4th and after arriving at my destination and unpacking, I noticed there was a NOI (Notice of Inspection) placed in my checked baggage. ... |
United Airlines - Worst Business Ever
Complaints - Airlines -
Product/Service: Everything
I fly about a quarter million miles per year, and unfortunately to save money my company usually books me on United. It is absolutely the most unsafe, unreliable, irresponsible, arrogant, inept compa... |
United Airlines - United Airlines Silver Wings Plus
Complaint - Airlines -
Some ten years ago I purchased a Lifetime Silver Wings membership for my wife. She received a Lifetime membership card and packet of discount coupons which we used for two years. Then we received noth... |
United Airlines - Watch Out For United Mileage Plus
Complaints - Airlines -
Product/Service: Membership
Two years ago I signed up for a "one year" membership according to the representative at United Airlines. I Paid $349(expensive) because I spent four months traveling with my fiancee. Nobody told me t... |
United Airlines - Worst Customer Service
Complaint - Airlines - Albuquerque NM
The departure time on the airticket is 6:30am, and it is the fifth time we take the same scheduled plane, so we didn't call UA in advance to make sure it is still the same time. When we arrived the Al... |
United Airlines - My Recent Flying Experience In The "Friendly Skies"
Complaints - Airlines -
Product/Service: United Airlines
This was, without a doubt, one of the worst flying experiences I have had in a very long time.
Feb. 21 I flew from Aspen to Denver on Flt. 6574 departing at 12:15. Or so I thought! After a ground... |
United Airlines - Mileage Plus Deception
Complaint - Airlines -
Product/Service: Attempt To Redeem Miles
Chase MP member for 10 years.
Tried to redeem miles for car rental. Was told I did not have enough miles (current balance 210,000 mi).
My request was sent in circles, Visa, United, Visa, etc.
... |
United Airlines - United Airlines To Stop Taking Complaints By Phone
Informative - Airlines -
United Airlines is dropping a customer call center that took compliments or complaints after a flight, telling customers to send a letter or e-mail instead.
The nation's third-largest airline told ... |
United Airlines - Frequent Flier Fraud
Complaint - Airlines -
Product/Service: Star Alliance Partner Singapore Air Ticket
INFURIATING BAIT AND SWITCH AWARDS PROGRAM: I am a frequent flier (Silver Medallion level) on United and have several times used my miles for international r/t business and first class tickets. When I... |
United Airlines - Cancelled Flight - No Protection
Complaints - Airlines - Denver CO
Last March, I bought a ticket to fly from Denver to Ft. Meyers, Florida for Christmas. I booked the ticket on CheapTickets. It included three segments on United (two of which were code-shared with U... |
United Airlines - United Breaks Their Own Check-in "Rules"
Complaint - Airlines - Santa Ana CA
Product/Service: Flight from John Wayne Airport
I arrived at John Wayne airport (SNA) and hour before my flight. I was messing with my bags, rearranging items, and tried to check in 43 minutes before my flight was set to leave. The UA people wouldn... |
United Airlines - Worst Airlines
Complaints - Airlines - Reno NV
TO:
The complaints department
United Airlines
Dear Sir,
This is a complaint regarding our holiday travel this year which turned into a nightmare for us due to the following actions taken by yo... |
United Airlines - UA/Ted apparently playing games with seat assignments for passengers not using united.com
Informative - Airlines -
Product/Service: Recent flights on United
Just returned from round trip on United/Ted from Denver-Orlando-Denver and noticed an unusual number of people waiting for seat assignments before boarding at both ends of the trip--so many people wit... |
United Airlines - Will Not Accept Baggage On Dad's Credit Card
Complaints - Airlines - Albuquerque NM
Product/Service: Baggage Acceptance
My son lost his billfold shortly before flight. He had no money and barely got on the flight with his passport. United would not accept my credit card (the one that paid for the tickets) by phone and... |
United Airlines - Unbelievably Bad Customer Service
Complaint - Airlines -
Product/Service: Request For New Mileage Card
I am writing, because I am very dismayed by an email response I recently received from United Mileage Plus, with regards my inquiry about when I could expect to receive my new Frequent Flier Gold Card... |
United Airlines - Never Fly United
Complaints - Airlines - Chicago IL
Product/Service: Flight from Chicago to LA - January 4th 2009
I had a ticket for a flight out of Chicago (Ohare) to Los Angeles (LAX) on a Sunday night. I got to the airport to find out that the flight had been overbooked and I was placed on a "confirmed awaitin... |
United Airlines - Don't Fly United
Informative - Airlines - 80203 CO
Product/Service: DIA to MKE Flight
I recently booked a flight over the phone with united. When I was able to look online I noticed that the return flight was scheduled for July 4, 2008 instead of Jan 4, 2008. Figuring that this was a... |
United Airlines - United Airlines Is Horrible
Complaints - Airlines - Denver CO
Product/Service: Service
I booked my flight online. The website booked us for the wrong return flight as we would still be on the cruise ship when the flight it booked us for was leaving. We didn't even look at this flight. I... |
United Airlines - Credit For TACA Airlines Star Alliance Flights
Informative - Airlines -
Product/Service: Mileage Plus Program
No where on the United Web Site nor at SFO did TACA or United indicate they are Star Alliance Partners. Therefore, I did not add my United Mileage Plus Number, nor was I offered to add any partner nu... |
United Airlines - No Customer Service / Dishonesty
Informative - Airlines - ORLANDO FL
Product/Service: Denial Of Confirmed Seats
I had confirmed reservations for over 7 months. When I started to check in online, I found these had been changed to less desirable seats. Called United and was finally given different, but not as go... |
United Airlines - Worst And Horrible In Flight Services
Informative - Airlines -
Product/Service: In Flight Service
Flight journey to catch the international...My wife was pregnent and when we asked for water, the aged air hotes was staring at us ..and she given waster twice...then again when we asked she was telli... |
United Airlines - Poor Customer Service
Complaints - Airlines -
Product/Service: Travel
On Sept 4th 08 I took a flight from Boston to Burbank alone with my two children, ages 1 and 2 (I purchased 3 tickets). Since my husband is military, he is often unable to travel with me. When I got... |
United Airlines - Mechanical Delay & Customer Service
Informative - Airlines -
Product/Service: Good Customer Service
In light of all the airline complaints--and some are very legitimate--I thought I would give some insight into my recent flight from PDX to BOS.
First of all, my trip had two legs--one from PDX to ... |
United Airlines - Baggage Loss / Theft
Complaints - Airlines - Atlanta GA
Product/Service: Baggage Theft
Checked two luggage duffel bags (with TSA locks) from Atlanta to Johannesburg. One arrived, one didn't. Missing bag was forwarded two days later minus some of the contents. On the return trip throu... |