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Verizon - Planned obsolescence
Complaint - Phone/Mobile/Internet Services -
Product/Service: verizon wireless phones
For years now, I've been trapped on the very clever, but deceptive, VZ merry-go-round. It goes like this:
-- get a 'free' phone and extend your contract by two years
-- one year later, discover th... |
Clearwire Corporation - Public Service Notice: Beware Of Clear.com!
Informative - Internet Service Providers - Kirkland WA
Product/Service: Wireless 4G Internet Service
This summer, I took over a Clearwire contract from another unhappy customer (my old roommate). At the start, I was quoted a price of $40.00 a month (without a pre-scheduled increase) for 4G Wireless I... |
Cricket Wireless - Cricket Sucks And They Steal You Blind
Complaint - Phone/Mobile/Internet Services - MT
Product/Service: Wireless Plan And Phone
I bought a cell phone and an unlimited plan from Cricket Wireless. The phone came on a Thursday night the 24th of June. The phone was refurbished phone. It did not work and so On Friday when I call... |
AT&T - The.Worst.Customer.Service.Ever
Complaints - Phone/Mobile/Internet Services -
Product/Service: Wireless
Ever since I switched from T-Mobile to AT&T, there practically hasn't been a month that I haven't had to call their Customer Service regarding an issue or issues with my billing. I have really come to... |
Verizon - Wireless USB Major Rip-Off
Complaint - Phone/Mobile/Internet Services -
Product/Service: USB Laptop Wireless Access Card
USB Wireless Service for laptops is a total rip-off. They charge $39.99 per month for what ends up being 2 hours of wireless service per month. Once you go over your time, they charge. 40 cents per mi... |
Verizon - HORRRIBLE service
Complaints - Phone/Mobile/Internet Services - chillicothe
Product/Service: Verizon Wireless Cell Phone Service
I have been with Verizon for almost 2 years now. My old phone crapped out after about 6 months so I had to get a new one. I bout the Razzle which at the time was said to have great great service. It h... |
AT&T Wireless - Apparently, they no longer need customers
Complaint - Phone/Mobile/Internet Services -
Product/Service: AT&T wireless cellular service
My husband was a loyal AT&T customer and, after we got married, we wanted a family plan together. I had Go Phone and he was on a family plan with his former roommate. We went into a corporate store ... |
Verizon - Verizon monopoly=worse service/ We all NEED TO CONTACT THE FCC
Complaints - Phone/Mobile/Internet Services -
Product/Service: wireless service
I have a similar complaint regarding verizon's takeover of Alltel. Service declined, calls not being completed when they were with Alltel, voicemail coming to my phone 2 to 4 WEEKS late, etc. Everyone... |
Comcast Corporation - To Customer Service
Compliment - Cable/Satellite/Internet Services -
Product/Service: Comcast wireless router
July 6,2010
Dear Customer Service:
I am writing you to let you know how pleased I am with one of your products. In June,2010, I was exper... |
Verizon - Bad Service
Complaints - Phone/Mobile/Internet Services - CA
Product/Service: Verizon Wireless, Fios, internate
Just got FiOS installed in our house 6 days ago that has 4 HDTVs. It took them 2 days to get all TVs working. One still does not have HD cause we where told it is our TV that has the problem and that ... |
Cricket - Poor Customer Service
Complaint - Internet Service Providers -
Product/Service: Internet Wireless (Modem)
My husband called for internet service and was told we were in the covered area when in fact it turns out we were not. We didn't find this out though until we were sent a modem from Cricket to use wi... |
AT&T Wireless - Urban lack of coverage and unwillingness to fix it
Complaints - Phone/Mobile/Internet Services -
Product/Service: AT&T Wireless/I-Phone
AT&T is singularly the worst large company I have ever encountered relative to providing service (or lack of it). I live in a very urban area in St. Paul, two miles west of Minneapolis and 8 blocks a... |
Verizon - No Attempt to Save Customer at Risk
Complaint - Phone/Mobile/Internet Services -
Product/Service: Verizon Wireless Device
Apparently Verizon Customer Service is fine having customers switch to AT&T. Worst customer service I've ever experienced - haven't been able get wireless card to work for past 6 months. According t... |
Verizon - Unreal Restocking Fee
Complaints - Phone/Mobile/Internet Services - Encinitas CA
Product/Service: "Free" test drive of 3G wireless internet
I recently moved and was interested in going "wireless" with my laptop instead of being tied to my home router. Before arranging for Time-Warner to install internet access at my new home, I visited a... |
Clearwire - Clearwire is a rippoff
Complaint - Cable/Satellite/Internet Services -
Product/Service: wireless internet
After useing this service for almost 2 yrs (they penilize you for early disconect or it would have been gone the week I got it) it has always run between o- and 1.5m even though I have their 4g wirele... |
Verizon - Suspicious Billing
Complaints - Phone/Mobile/Internet Services -
Product/Service: Verizon Wireless Contract
I have had Verizon wireless for over a year now and am still dumbfounded by their charges and billing. I paid over $1500 last year for this phone paying far more than friends with iPhones with AT&T co... |
Sprint PCS - Sprint wants me to Pay for their Mistakes
Complaint - Phone/Mobile/Internet Services - Overland Park KS
Product/Service: Samsung Moment, Wireless Plan
I had a Samsung Moment that I purchased at a corporate store. Several months later it stopped holding its charge. I went to a repair store not knowing it was actually an independent repair store and... |
Clear - Clear Lies at clearwirelessinternet.com
Complaints - Internet Service Providers -
Product/Service: Wireless Internet provider
The advertise for six months free "on-the-go" service and do not honor it. The promotion is at www.clearwirelessinternet.com. It actually is supposed to expire today June 14 but I printed a copy of ... |
Cricket Wireless - Cricket Wireless: For Those with the Patience of a Saint
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cricket Wireless Service
It's too bad you can't rate lower than a 1. I activated my Boost phone yesterday, did it all online, and was done in 5 minutes. I got my daughter a cheap Cricket phone to use with their $25 a month ... |
Cricket Wireless - Big Corporation Victimizes Ailing Old Woman
Complaints - Phone/Mobile/Internet Services - San Diego CA
Product/Service: Cricket wireless cell phone service
I'm used to getting the run around from big companies but this takes the cake.
I've been a Cricket customer for 8 years. Last year, I opened a new account for myself and gave my old phone to my eld... |
Verizon - Verizon Store Running a Scam
Complaint - Phone/Mobile/Internet Services - New Orleans, LA
Product/Service: Wireless Service/Customer Service
I had 2 lines. On 3/9/10, I requested to change the phone number on my 2nd line at Verizon Magazine St. store, NOLA. However, the owner of the store took the phone of my 2nd line and gave me a new pho... |
Clear - Clear - Writing the Rule Book On Wasting People's Time / Disorganization
Complaints - Internet Service Providers -
Product/Service: Wireless Internet Service
When I first used Clear wireless internet I was impressed with it. Fast, easy, clear...just as advertised. My family used Clear wireless internet at our cabin on Bainbridge Island, Washington and its ... |
T-Mobile - Confiscation of Prepaid Minutes and Deletion of Consumer Information
Complaint - Phone/Mobile/Internet Services -
Product/Service: Simply Wireless Motorola C650 T-Mobile To Go Prepaid Phone
In 2005 I purchased a Motorola C650 T-Mobile To Go Prepaid Phone. There
was a lot of static on this phone and the screen was not readable when
it was sunny outside. I decided to purchase another ph... |
T-Mobile - T-Mobile refused to honor our agreement...
Complaints - Phone/Mobile/Internet Services - 13170 Central S.E., 107-A1 NM
Product/Service: Wireless Broadband Web-Jet/Cellular Telephone Service Contract Agreement
I will earnestly attempt to convey my experience as accurately as possible. What you do with this information is up to you. Some of you may be tempted to retaliate in favor of T- Mobile. That is also ... |
AT&T Wireless - Deplorable service
Complaint - Phone/Mobile/Internet Services -
Product/Service: at&t wireless
I had a password problem with my phone after spending an hour or so with customer service being asked many times to verify my info and waiting for someone to come on line I got nothing accompilshed ex... |
Verizon - Verizon's Poor Customer Service
Complaints - Phone/Mobile/Internet Services -
Product/Service: Verizon Wireless
I bought a Blackberry phone from Verizon last year and from day one the phone never worked correctly and I have been trying to get Verizon to give me a new phone to replace the new phone that I bought... |
AT&T Wireless - AT&T's 3G wireless service is very poor in the Cincinnati, Ohio area
Complaint - Phone/Mobile/Internet Services - Atlanta GA
Product/Service: AT&T Wireless Service (3G)
Where do I begin.... My name is Fred and I live in Cincinnati, Ohio. I am very unhappy with AT&T's wireless service. I have a new iPhone and have had problems with it since day 1. After numerous cal... |
Verizon - Bad Phones - One after another - You Suffer
Complaints - Phone/Mobile/Internet Services - Santa Clara CA
Product/Service: Verizon Wireless 2 Yr Upgrade Phone
I had my 2 yr upgrade. Chose my phone, a few months later it started having problems.. not working correctly. Verizon sent me another phone, the same one.. except it was a REFURBISHED phone, which I t... |
AT&T - Satisfied Customer
Compliment - Phone/Mobile/Internet Services -
Product/Service: Wireless Internet/Home
I signed up for wireless internet for my home, was offered $100.00 Visa
gift card. I received the gift card in the mail approximately 3 wks later.
I activated the card and had no problems what-so-e... |
AT&T Wireless - AT&T's 3G Wireless Service is Terrible in Cincinnati, Ohio
Complaints - Phone/Mobile/Internet Services - Atlanta GA
Product/Service: Wireless Phone Service (or lack of) from AT&T
The AT&T Wireless 3G network has many problems and issues in the Cincinnati, Ohio area that never get fixed-no matter how many calls to technical/customer support you make. Ever since I started servi... |
Alltel - Bad Business-Internet-Customer Service-
Complaint - Phone/Mobile/Internet Services - Hickory NC
Product/Service: Wireless Internet
I signed a 2 year contract with Alltel. After right at a year their tower, approx. 1.5 miles from my home stopped working about half the time. My son had online college courses. He could not get on th... |
Wirefly - Listen To Me Now, And Hear Me Later.... ***do Not Purchase From Wirefly!***
Complaints - Phone/Mobile/Internet Services -
Product/Service: 2 Motorola Droid Cellphones on Verizon Wireless Network
LISTEN TO ME NOW, AND HEAR ME LATER.... ***DO NOT PURCHASE FROM WIREFLY!*** I have been purchasing things online for years now and it's basically second nature. I've purchased things domestic and abro... |
Verizon - Worst phone service in the history of cell phones
Complaint - Phone/Mobile/Internet Services -
Product/Service: verizon wireless coverage
This is a review approved by over 100 residents of a community called "Mount Vintage Plantation" (used to be a vineyard) in a hilly area of South Carolina. MV Plantation's post office address is North... |
Verizon - Deposit not refunded
Complaints - Phone/Mobile/Internet Services - New York NY
Product/Service: Wireless Mobile Phone
A friend of mine who is a top international High End fashion Model based in New York was asked to pay a $400 deposit when she purchased in New York a mobile phone from Verizon.
When she closed her ... |
Comcast.net - Newfoundland Tech from Comcast
Informative - Cable/Satellite/Internet Services -
Product/Service: Internet Service Connection (Wired / Wireless)
It is amazing how a big corporation would hire people with just a little bit of knowledge about the internet services that they are providing to the public. On April 28, 2010, I started having connec... |
AT&T Wireless - Crappy Coverage
Informative - Phone/Mobile/Internet Services -
Product/Service: AT&T Wireless Service
AT&T has perhaps the most pathetic coverage of any wireless service I have used since the early 1990's. I have an iPhone, and, while it is a wonderful toy (when I can get service...), it's use as an ... |
Straight Talk Wireless - The Worst Cell Phone Company Ever!
Complaint - Phone/Mobile/Internet Services - Miami FL
Product/Service: Straight Talk Wireless
Straight Talk is the worst cell phone company in history. Go ahead and buy a real cell phone plan - the hassle of dealing with this company is worth far more than the extra dollars you will spend eac... |
Verizon - Verizon collects ETF on Alltel customer with poor service
Complaints - Phone/Mobile/Internet Services -
Product/Service: Verizon Wireless phone
I was with Verizon wireless for 20 years in MI. no problem. When we moved to SC we switched to Alltel, which had better service in this area. When Verizon took over Alltel in this area the first of th... |
Cricket Wireless - Cricket Wireless False Advertisement is crimminal
Complaint - Phone/Mobile/Internet Services - Denver CO
Product/Service: Cellphone wireless
Cricket Wireless advertises one month free cell phone service to get you to buy a Cricket phone and cell phone plan, but that is FALSE ADVERTISEMENT. They bill in 21 day cycles and by the time you get... |
Cricket Wireless - Cricket Wireless Worst Service Available, No Customer Service
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cricket Wireless Phone Service
We purchased a Cricket phone and service in November 2009. The payment was due on the 25th of each month. We paid by the 25th of each month and each and every month I had to call to reinstate the se... |
Clear internet - Clear is getting foggier and foggier...
Complaint - Internet Service Providers -
Product/Service: Clear wireless internet service
Unlike some that I have read, I was able to wrangle a six month contract from their services representative (at least that's what we agreed to having). I've now had the service for 3 months and each ... |
Cricket Wireless - Jerks
Complaints - Phone/Mobile/Internet Services - Nashville TN
Product/Service: Wireless phone service
Last year I purchased a phone over the internet thru Cricket. I was told I would get a rebate. I ask what do I need to do to get it was told nothing. That the paper work would be with my phone when I ... |
Cingular Wireless - Unscrupulous Billing practices
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cingular Wireless
Back in 2004 I had Cingular Wireless and about the time they merged with AT&T, my monthly bills started getting peculiar. The dollar amounts were very high, $150, $435 and then $585 with NO itemized ... |
Verizon - Never had a problem
Compliment - Phone/Mobile/Internet Services -
Product/Service: Verizon Wireless service
I recently had to make several phone calls to Verizon over a period of a few days. The first time I called, it was to release a cell phone on my family plan, so that the user could get off of my plan... |
Verizon - Terrible Service....Bad Communication for a so called communications companY!
Complaint - Phone/Mobile/Internet Services -
Product/Service: Verizon One Bill/Dry Loop Line/Wireless
In 2008 we had a data line installed. We did not have a residential line, just a wireless phone plan. Our landlord had some electrical work done on our apartment and fried our internet box. I cance... |
Verizon - Health Care Reform
Informative - Phone/Mobile/Internet Services - Elgin IL
Product/Service: Verizon Wireless
Verizon Wireless makes a huge profit, on our family alone. My Verizon bill is larger than all of my other regular monthly bills combined. Our monthly medical insurance premiums would be the only bill ... |
Cricket Wireless - Cricket wireless is the worst
Complaint - Phone/Mobile/Internet Services -
Product/Service: wireless service
Cricket wireless is exactly what they set out to be, but even worse "The CHEAPEST" in all ways. They are the lowest cost for unlimited talk / text... We needed to cut our costs for cell phones, so we ... |
Verizon - Verizon Billing
Complaints - Phone/Mobile/Internet Services -
Product/Service: Landline/Wireless Charges
I have been overcharged so many times and have had to call to correct so many times. They continue to tell me that they will correct and it continues to be incorrect. I am so frustrated I don't know w... |
Verizon Wireless - Deception While on Military Deployment
Complaint - Phone/Mobile/Internet Services -
Product/Service: Verizon Wireless
Verizon wireless said they would suspend service and continue counting time on my cell phone contract while I was deployed, however they did not, that will cost me $100. They also created a contract ... |
Verizon - Verizon steals money find a better company!!!!
Complaints - Phone/Mobile/Internet Services - Riverside CA
Product/Service: Verizon wireless
I have been a customer of Verizon for over 10 years. I have dilligently paid my cell phone bill monthly without complaint or any type of issue for just as long. Recently I have had so many troubles wi... |