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Expedia.com - Employee is Always Right
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
My wife and I took a vacation in August, 2010 and had made several reservation via Hotel and Expedia. Early in our road trip, my wife took an unfortunate tumble down some stairs. While her injuries we... |
Expedia.com - Expedia's Switch and Bait!
Complaints - Travel Companies/Agencies - WA
Product/Service: Car Rental
I rented a car from Expedia.com in Feb 2010 for my upcoming trip to Ireland in June 2010...I researched all of the cars offered to find the most affordable car for the size we needed for 5 of us...the... |
Expedia.com - Expedia Does Not Value Their Customers
Complaint - Travel Companies/Agencies -
Product/Service: Horrible Customer Service
I booked a hotel (the Hampton Inn) through Expedia last week. I was traveling with my dog and specifically chose a hotel that said they allowed pets. I should have called the hotel in advance to verif... |
Expedia.com - No accountability
Complaints - Travel Companies/Agencies -
Product/Service: Expedia package deal (flight, car & hotel)
I recently booked a work trip through Expedia using their "Flight, Car, Hotel" package grouping. BIG MISTAKE!!! At the time of booking I did not receive a price breakdown as expected (i. e., X costs... |
Expedia.com - Price Increase
Complaint - Travel Companies/Agencies -
Product/Service: Flight Hotel and Car
After many hours finding the right package that fit my budget, I decided to book the holiday for myself and three other friends. After filling in all the details like addresses and passport info and p... |
Expedia.com - Horrible Experience, I will never use again and you should not either
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets
I booked a flight through Expedia.com for July 20th. When I got to the airport they had a flight out for me on July 27th. A full week away. I called back they said they switched me to next flight ou... |
Expedia.com - Expedia's Failures To Cancel And Refund Tickets
Complaint - Travel Companies/Agencies -
Product/Service: Air Tickets
Here is the story:
1. I’ve bought tickets on www.Expedia.com for the flight from Moscow to Novosibirsk scheduled for 06/19/ 2010 ( within Russia). The only reason I’ve bought tickets on Expedi... |
Expedia.com - Price Guarantee
Complaints - Travel Companies/Agencies -
Product/Service: travel package
What a rip off Expedia's price guarantee is!!! You have to find a better price within 24 hours of the booking. Even if the prices go down, they won't refund anything. Talk about misleading informati... |
Expedia.com - Horrible Experience
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I booked a double non smoking room through Expedia when I arrived at the hotel at about 8:30pm they checked me in and when I walked into the room I realized I was in a smoking room. I called to the fr... |
Expedia.com - Worst Customer Service Ever!
Complaints - Travel Companies/Agencies -
Product/Service: Booking Hotel Room
I have been an Expedia customer for many years, but this was such a horrible experience with Expedia customer support.
At the end of March 2010, I tried to book a reservation in Klamath Falls, OR f... |
Expedia.com - Totally Disgusting!
Complaint - Travel Companies/Agencies - ????????
Product/Service: Vacation package
Booked a flight and hotel package to Los Angeles with Expedia. ca. The hotel on the website (Wilshire Plaza) was rated 3 stars, I had stayed at a 4 star hotel last year when I booked a vacation with ... |
Expedia.com - Expedia stranded me and my family in Mexico
Complaints - Travel Companies/Agencies -
Product/Service: package
All I can say at this point is that I will never go through Expedia again and don’t recommend that anyone else does either. Our is a cautionary tells of what happen when you use Expedia when traveli... |
Expedia.com - Expedia overcharged me for a hotel reservation and refused to refund
Complaint - Travel Companies/Agencies -
Product/Service: hotel
I booked a room on Expedia.com and was charged $62 on my credit card before my trip. When I checked in the hotel, clerk gave me a receipt for $49. I then called Expedia and requested a refund since th... |
Expedia.com - Wrong Information Given By Expedia Rep
Complaints - Travel Companies/Agencies -
Product/Service: Trip to Hiong Kong
My son booked a trip through Expedia to Jakarta through Hong Kong. The carrier was Cathay Pacific. At the time of booking he called Customer Service and asked if he could get off at Hong Kong and he ... |
Expedia.com - Expedia.com provides no refunds
Complaint - Travel Companies/Agencies -
While booking my travel, I was asked if I wanted car insurance for my rental car. I assumed this would be handled through the rental company. I then agreed to the better insurance with the rental co... |
Expedia.com - No discounts
Informative - Travel Companies/Agencies -
Product/Service: Expedia
When using Expedia one should always go to the hotels web page to check on the real price. What you will find is that you are paying the same room rate if you booked with hotel directly. The only diff... |
Expedia.com - Exepdia is Fraudulent. I dont know why they are still in business.
Complaint - Travel Companies/Agencies -
Product/Service: hotel reservations
Absoolutely horrid. They will tell you whatever you want to hear in order to get your reservation. my husband and I were so excited to go on our first trip to the grand canyon. all of the hotels I cal... |
Expedia.com - Unnecessary expense for Expedia's mistake
Complaints - Travel Companies/Agencies -
Product/Service: Airline ticket
On Sunday 5-23-1020 I attempted to use the Expedia website to make a one-way flight reservation on United Airlines for my wife from San Antonio, TX to Grand Junction, CO on 5-30-2010. The Website refu... |
Expedia.com - Incompetent, Unavailable and worst company to book travel with!
Complaint - Travel Companies/Agencies -
Product/Service: Help with existing itinerary
This has to be the worst company in travel services! They do absolutely nothing when you call their so-called "experts". I wanted to add another traveler to my existing itinerary. It took about 15 mi... |
Expedia.com - Class Action Settlement
Informative - Travel Companies/Agencies -
Product/Service: Travel
Received my credit today from the Expedia class action lawsuit, and it was for $23.16.
Now to only find a destination that will be covered by that amount!... |
Expedia.com - Worst company I've ever dealts with
Complaint - Travel Companies/Agencies -
Product/Service: travels
I would give Expedia.com no star if I had the option. I've used Expedia twice for 2 major vacations. The first, when we showed up at Delta air we had no reservation at all. They had to look it up manu... |
Expedia.com - Expedia is incompetent at best and fraudulent at worst.
Complaints - Travel Companies/Agencies -
Product/Service: Package vacation
My parents, who live in the United Kingdom, booked a package vacation (air and lodging) to Malta through Expedia. co. uk with a scheduled departure on April 20 from Manchester airport. Because of the... |
Expedia.com - Expedia lies
Complaint - Travel Companies/Agencies -
Product/Service: on-line airline tickets
I fly 100,000+ miles per year and use Expedia and Orbitz for my online booking. I stopped using Expedia within the last year because their service SUCKS. After going through all the on-line entry bs y... |
Expedia.com - Greedy/horrible
Complaints - Travel Companies/Agencies -
Product/Service: Reservation for a 1 nt stay in Savannah
I am so angry with my experience with Expedia. They didn't reserve my room but took the money out immediately. It was my anniversary, a gift for my husband and they ruined it. I get to the hotel and t... |
Citibank N A / Expedia - Citibank Expedia $100 offer
Complaint - Banks/Credit Cards -
Product/Service: Citibank credit card
I was booking flight reservations on April 20th when I was about to pay for my tickets a screen pops up saying your rate can change from $482 to $382 apply now. I applied for the Citibank credit card ... |
Expedia.com - Expedia Really Does SU..K
Complaints - Travel Companies/Agencies -
Product/Service: Expedia.com
This will be short and sweet. Deceptive advertising. Infinite Hold Time whenever you haver a problem. This is a company that needs to go away. I have never once before complained publically about a pr... |
Expedia.com - Won"t give money back
Complaint - Travel Companies/Agencies -
Product/Service: San Fran package
Tried booking a vacation package for Memorial Day weekend. Checked airline avail. on site with plenty of seats. Guess what happens we have our money taken and immediately posted on our bank account bu... |
Expedia.com - Once you are trapped in a destination their help is no help
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Belleclaire NYC
I booked a hotel room through Expedia in NYC. The reviews posted were great and the price reasonable. On the date of arrival, after check in I found out that the rate offered, which I paid in advance,... |
Expedia.com - Horrible experience with getting hotel from expedia.com
Complaint - Travel Companies/Agencies -
Product/Service: hotel in New York
Went to see a play in new yoork city booked hotel through Expedia.com ... they rated Best Western presidentioal in thearter district as 3 star. I arrived there hotel was horrible rooms small cheesy ... |
Expedia .com - Incompotent
Complaints - Travel Companies/Agencies -
Product/Service: Travel Agent
Spent 6 hours on phone 5 reps 2 supervisors. Took $1700 off credit cards still didn't get a booking. Tell me to call back tomorrow to get money put back on credit cards.... |
Expedia.com - Ripped Off and scammed
Complaint - Travel Companies/Agencies -
Product/Service: scam --- Bad costumer service
If you’re reading this then you’re in luck. This is a true believer in the quote “ to good to be true” Expedia --- The worst in travel plans yet. My girlfriend and I booked a trip to St Tho... |
Expedia.com - Expedia made me pay for hotel they had not booked will not refund the money
Complaints - Travel Companies/Agencies -
Product/Service: Hotel booking
I have booked an hotel in South India via Expedia. When I arrived at the hotel, they did not have any booking at my name. However they had free rooms so I stayed there and had to pay the hotel room d... |
Expedia.com - Terrible customer service
Complaint - Travel Companies/Agencies -
Expedia is an unprofessional organization that needs lessons in customer service. Recently I booked a four night hotel stay and had to shorten the stay to three nights, two weeks before the arrival d... |
Expedia.com - Best Price Guarantee is a farse.
Complaints - Travel Companies/Agencies -
Product/Service: Best Price Guarantee
I had to book my honeymoon on Expedia.com because Orbitz would not let me split the total across two credit cards. I had used a coupon available on retailmenot.com that gave me $200 off a 7 night stay... |
Expedia.com - Misinformed CSR'S
Complaint - Travel Companies/Agencies -
Product/Service: Delta Airline Flight
I recently purchased 2 airline tickets from Trinidad to JFK. Our local news later announced that Delta Airlines would be terminating services via Trinidad. When I contacted Expedia bu email, I was t... |
Expedia.com - Expedia Bait and Switch
Complaints - Travel Companies/Agencies -
Product/Service: Travel Package Flight + Hotel+Rental Car
March 17, 2010. Booked a flight/hotel/car for myself and three family members to go to see my son graduate from Lackland AFB in Texas. All the numbers looked good the whole way through the lengthy b... |
Expedia.com - Insurance for what?
Complaint - Travel Companies/Agencies - FL
Product/Service: flight hotel package
Did a business trip to Vegas and I needed to extend for a few hours on the flight out. I had the insurance but Expedia told me it would be $1000.00 to change the flight by two hours. I had to cancel m... |
Expedia.com - What Does Flight Insurance Cover?
Complaints - Travel Companies/Agencies -
Product/Service: BerkelyCare Flight Insurance
I purchased flight insurance for a trip booked over the winter holidays, December, 2009. During my stay I developed severe pain in my groin and was advised by my doctor to return home and be seen. (W... |
Expedia.com - They screwed up and still will not refund my money
Complaint - Travel Companies/Agencies -
Product/Service: Booked Airline Reservation
I booked a flight for employee for February 2010. Expedia's own website confirms this. However they sent an e-mail that show flights for March. I printed this e-mail and gave to the employee I book... |
Expedia.com - Expedia.com - phoney gas card deals
Complaints - Travel Companies/Agencies -
Product/Service: booking a hotel room
I booked a hotel room in Los Angeles through Expedia.com to cover an event for British Marque. By booking through Expedia.com I was to earn a $50 gas card. The gas card arrived after the trip and inde... |
Expedia.com - Awful Customer Service
Complaint - Travel Companies/Agencies -
The customer service of Expedia is terrible! If you run into problems they will not help you at all. After 5 hours on the phone talking to 5 different people, all I got was the phone number for the a... |
Expedia.com - Bad business practice
Complaints - Travel Companies/Agencies -
Product/Service: Booking tickets
I used Expedia for many years and everything was more or less ok. There prices were rather competitive (not always though). They stored mine and my family members’ info, so it helped to expedite t... |
Expedia.com - Truly Despicable
Complaint - Travel Companies/Agencies -
Product/Service: Expedia.Com - Online Travel
Expedia. Com is great when booking online tickets and hotels, but they have discrepancies in rules in restrictions they post on their website, versus the actual ones of the airlines and hotels. And, ... |
Expedia.com - Expedia's "Special Offers" - BEWARE
Complaints - Travel Companies/Agencies -
I booked a trip to New Orleans, LA from 2/17/10 thru 2/20/10 at the Ambassador Hotel in downtown New Orleans. I had plenty of hotels to choose from. Some had better rates than the Ambassador, however ... |
Expedia.com - NEVER Use Expedia!!
Compliment - Travel Companies/Agencies -
In January 2010, my youngest son invited us (my husband and me) to St. Kitts to meet his fiance. My kids insisted we use Expedia rather than our normal travel agent b/c it was cheaper and easier. NE... |
Expedia.com - Never using Expedia again
Complaints - Travel Companies/Agencies -
Product/Service: Air travel
My young assistant booked me r/t Santa Ana to Minneapolis with 3 legs going out. I called Expedia (34 minutes on the phone with someone around the world) to request they rebook me with one layover and... |
Expedia.com - How EXPEDIA was humiliated on Valentine's day
Informative - Travel Companies/Agencies -
Product/Service: Customer service, company policy
How EXPEDIA was humiliated on Valentine's day (According to an article published in TechCrunch)
February 14-2010. A writer (MG Siegler) from the popular technology website TechCrunch arrives to a h... |
Expedia.com - Heartless Expedia Set Ruthless Policites Regarding Refund
Complaints - Travel Companies/Agencies - Bellevue WA
Product/Service: Hotel booking
I have booked for a stay of 9 nights at Bewleys Hotel Leeds, UK, I have fully paid Expedia according to the nights I am staying. At the time of my booking, regardless how many nights I am staying, the... |
Expedia.com - Big Inconvenience - Seems Intentional!!!
Complaint - Travel Companies/Agencies -
Product/Service: online reservation
Just went to their site to book my family's spring vacation to Washington, DC. I was very careful about every detail, especially flight times, only to discover that once I hit the 'SEND' button, all ... |
Expedia.com - NO FULL REFUND ON A DEATH
Complaints - Travel Companies/Agencies -
Had a perfect vacation planned with my girlfriend. Then her father tragicall passed away. This was in August 2009. Finally got partial credit in January 2010 after faxing documents three different tim... |