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Orbitz - Orbitz Thieves
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
June, 2010, I requested a ticket with Obzit. I never received a reply. I know price change and two weeks later I bought a ticket with another company. A month later Obzit bill my credit card several... |
Orbitz - I thought I trusted this site, even with the bad reviews... DO NOT BUY FROM THIS SITE
Complaints - Travel Companies/Agencies -
So, I wanted to buy tickets for a roundtrip flight from New York to Houston. I could not access Priceline because the price was down. I thought, hey, how about another website like Priceline? On my sa... |
Orbitz - They Didn't Even Try!
Complaint - Travel Companies/Agencies -
Service was horrible-- and all because of their inability or unwillingness to assist a client in need of help. I wouldn't mind so much, but these guys didn't even try!
A mistake was made in my... |
Orbitz - ORBITZ is a big cheat
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I completely agree with somebody who reported:
"Don't use Orbitz for your travel plans.
They rely on people being lazy and not checking around.
That is their market niche."
I've reserved seven n... |
Orbitz - Refund Never Processed - or something...
Complaint - Travel Companies/Agencies -
Product/Service: Vacation Package
I booked a car and hotel together with Orbitz as a package. The car ended up being canceled. I was out in L. A. when I found out I couldn't pick up the car. I called Orbitz, they told me to cancel wit... |
Orbitz - Don't trust their website unless you want to lose your money!
Complaints - Travel Companies/Agencies -
Product/Service: Cancelled Airline Ticket Refund
I purchased a ticket to Belize for my vacation. Then my boss said I could have a few extra days off so why not extend and stay a few more days. I went back on line and was happy to see that ORBITZ (... |
Orbitz - The "Low Price Guarantee" and "Price Assurance Policy" are Deceptive
Complaint - Travel Companies/Agencies -
Product/Service: Low Price Guarantee and Price Assurance Policy
Orbitz advertises a "Price Assurance" policy and a "Low Price Guarantee" on it's hotel room rates. I booked a hotel room through them for this reason. A week later the room was being offered for a low... |
Orbitz - ORBITZ` silly commercial about refunds for lower hotel rates
Complaints - Travel Companies/Agencies -
The silly commercial that shows the 'hovercraft' landing and giving a check to someone for 'doing nothing' is so much baloney! They need to offer a website, that can be verified, of the actual money ... |
Orbitz - Low Price Assurance Scam
Complaint - Travel Companies/Agencies -
Product/Service: Air Travel Booking
You have about as much chance of hitting the lottery as collecting on the low price assurance Orbitz pushes. I booked a round trip ticket from Chicago to Seattle on May 31st for $585. On June 1st, O... |
Orbitz - Do NOT use Orbitz
Complaints - Travel Companies/Agencies -
I have had a trip booked with Orbitz for about 7 months and they have changed my flight so many times that I can't keep up with it. Here it is just a few days before we leave to fly completely across ... |
Orbitz - Don't book with Orbitz.
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
I was trying desperately to book a ticket through Orbtiz that was from CPH to SAV to ROA to KOA to HNL to CPH. As you can see it was a complicated ticket, but I found it on your website and tried to b... |
Orbitz - Spare yourself - Don't use Orbitz!
Complaints - Travel Companies/Agencies -
Product/Service: US Flight
I booked my flight from TN to OR way in advance and was super pleased with the flight that I got. It was departing and arriving at the perfect times.
Not long after I made my reservations, my flight... |
Orbitz - Misleading package plans
Complaint - Travel Companies/Agencies -
Product/Service: Travellers insurance
Orbitz was selling travellers insurance. I was planing a trip 2 months ahead in advance. so I was worried something might change and I had to cancel my trip. travelers insurance was pain never believe... |
Orbitz - Won't use orbitz again
Complaints - Travel Companies/Agencies -
Product/Service: airline tickets
I booked two tickets on a Spirit airlines flight through Orbitz and didn't discover that my husband's name was wrong until I went to print out the boarding pass. I called Orbitz, who contacted Spirit.... |
Orbitz - Terrible customer service
Complaint - Travel Companies/Agencies -
Product/Service: Vacation Packages/Orbitz eKit Phone Card
I will NEVER go through Orbitz again. First, it is NOT the lowest price. Second, they have absolutely terrible customer service. DO NOT BUY THE eKIT phone card they offer with their vacation packages!... |
Orbitz - Low Price scam
Informative - Travel Companies/Agencies -
Product/Service: hotel reservation
Orbitz has 2 different scams going. The Price Assurance and Low Price Guarantee. Neither of these is collectible. Here’s why.
Low Price Guarantee. If the hotel you book does not allow cancellatio... |
Orbitz - Horrible Experiences
Complaint - Travel Companies/Agencies -
Terrible service!
I have several stories about Orbitz.
1. My husband flew to Europe when volcano erupted and "stuck" in Frankfurt. The flight was canceled, and I called to Orbitz to change the t... |
Orbitz - Price assurance - you will pay the highest price.. thts the assurance
Complaints - Travel Companies/Agencies -
Product/Service: flight tickets
I brought a ticket for 1405$ and turns out the same ticket on another website is 1300$, when asked abt this obviously the price assurance is only if the price on the same website.. which wud never eve... |
Orbitz - I was misled by one of Orbitz representatives
Complaint - Travel Companies/Agencies -
Product/Service: Airline tickets
I bought two airline tickets for Orlando from Oklahoma city. I called my mother and she said that it would not be a good time for her for my husband and I to come. I spoke to a representative from Orb... |
Orbitz - Traveler got sick and could not travel
Complaints - Travel Companies/Agencies - 32708 FL
My on, Connie rawley, was scheduled to leave on a flight from Orlando to Albany Aug 15 and he became deathly sick during the night. He was so sick and vomiting and there was NO WAY he was able to get... |
Orbitz - Orbitz is for Suckers
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Orbitz is for suckers. The below sorry e-mail dialogue is pretty self-explanatory.
I learned the hard way that proper due diligence in getting a decent price on a hotel room includes the old fas... |
Orbitz - Orbitz shouldnt be in business
Complaints - Travel Companies/Agencies - chicago IL
I decided that Orbitz would be the way to go to book a hotel, it was my first time useing them and I will never make that mistake again! The customer service reps were not helpful did not want to help... |
Orbitz - Beware!
Complaint - Travel Companies/Agencies -
Product/Service: telephone customer service assistance
If you do not know the hotels or area that you are visiting Orbitz customer service will help you. Just beware of the assistance that they offer. They do not know the areas or hotels either. I called ... |
Orbitz - Nothing but problems!!!
Complaints - Travel Companies/Agencies -
Product/Service: Travel web site
I hope you read this before purchasing anything on Orbitz.com. It is an absolute comedy of errors that will end up costing more money, headaches and complete frustration! I can't believe they are stil... |
Orbitz - Do Not Use Orbitz.com!!!! They're A Bunch Of Communists!!!!
Complaint - Travel Companies/Agencies -
Product/Service: Online Vacation Reservations
I am in the military and have just returned from a deployment to Afghanistan. My family and I had been planning on taking a vacation when I returned and we decided to go through Orbitz.com. Everything... |
Orbitz - Orbitz hides service charges on flights of combined airlines
Complaints - Travel Companies/Agencies -
Product/Service: Courtersy flight cancelation within few hours of booking
Yesterday I booked a flight with Orbitz not knowing that it hid service charges on my US Air+Delta combination flight under the tax and fees amount. After I paid the fares, I found out that I made a m... |
Orbitz - NEVER NEVER NEVER use Orbtiz.com
Complaint - Travel Companies/Agencies -
I had a ticket that I needed to change, spent 3 hours on the phone with customer service agents, who either disconnected from the call or knew nothing. They all quoted me different prices, which to ch... |
Orbitz - Screwed again
Complaints - Travel Companies/Agencies - Chicago IL
Product/Service: travel
On Jan 12, 2010 I booked a flight and car to ft myers, for March. Upon recently receiving my updated itinerary, I discovered that my husband and myself are now 20 rows apart, for the flight - both way... |
Orbitz - Don't use Orbitz-they offshore American jobs
Complaint - Travel Companies/Agencies -
Product/Service: Coompnay Poliicy
I tried calling Orbitz to get some information about a hotel. I obviously got someone from off shore that I could not understand. I wrote a letter to Orbitz asking if they use offshore operators. T... |
Orbitz.com - Orbitz.com blew it! A courtesy call would have saved me $400
Complaints - Travel Companies/Agencies -
Product/Service: flight reservation cancelled
Dec 22 my biz partner tried ordering 2 tickets online. He had some issues so called customer service. After spending over and hour on the phone the rep gave him a confirmation number and told him ther... |
Orbitz - Use Expedia Not Orbitz
Complaint - Travel Companies/Agencies -
Product/Service: Vacation Package
DC is shutdown. I called to change a business trip. $256 dollars later and 1 hour on the phone and fees all over the place. I will never, never book any of my $450,000 in yearly travel costs throug... |
Orbitz - Terrible experience!
Complaints - Travel Companies/Agencies -
I was trying to book a vacation for 6 people for about $6500.00. First when I called they said the flight that was listed on-line that we were interested in was no longer available (of course) so we c... |
Orbitz - Orbitz customer service agents have no clue
Complaint - Travel Companies/Agencies -
Product/Service: airlines delays
I used Orbitz to buy 5 tickets for my inlaws to visit from Argentina. The itinerary was Buenos Aires, Atlanta, Los Angeles on Delta and Los Angeles to Phoenix on US Airways.
The first problem that c... |
Orbitz - Would not recommend using Orbitz
Complaints - Travel Companies/Agencies -
Product/Service: Orbitz TLC
On my return flight, I had a bad experience with Orbitz booking me on a flight that did not exist. After much back and forth to several terminals at the airport, I finally found a ticket agent who ass... |
Orbitz - Please read this it could help you!!!!!
Informative - Travel Companies/Agencies -
Product/Service: hotel
I am a hotel manager and front desk clerk at a hotel in bandera Texas and every encounter I have ever had with ORBITZ has been bad. they take the info from our customers and charge there credit card a... |
Orbitz - Flight Reservations
Compliment - Travel Companies/Agencies -
I was concerned because I booked flight reservations via Orbitz prior to reading the reviews on "my3cents." I received a confirmation email in less than 5 minutes for my flight from San Antonio to Ca... |
Orbitz - Worst Airline Purchase/Flying Experience Of My Life
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
I booked an international flight on Orbitz 5 months before my actual trip. About a month after I booked and PAID FOR the ticket, I got an email from Orbitz saying there had been a change to my itiner... |
Orbitz - Horrible Customer Service
Complaints - Travel Companies/Agencies -
Product/Service: Getting Credit from a cancelled ticket
I booked a flight to go to San Antionio last year but had to cancel it. THey informed me that there would be charges which I fully understand. I went to now use the cred and they told me that there ... |
Orbitz - Change your ad
Complaint - Travel Companies/Agencies -
Product/Service: extra fee
RECENTLY BOOKED A TIP TO FINLAND THROUGH ORBITZ. UNLIKE EXPEDIA ORBITZ CHARGES A FEE BECAUSE THEY USE A THIRD PARTY TO SET UP THE ITINERARY AND CHARGED US 68.OO FOR THIS. I WILL CONCEDE THAT THEY DID ... |
Orbitz - How Orbitz Ruined my New Year
Complaints - Travel Companies/Agencies -
I just recently made a reservation on Orbitz to go to Colorodo for my winter break. I had made my flight to Colorodo on the 31st at 6:30 in the morning. I am a college student and do not have much mon... |
Orbitz - My Orbitz nightmare
Complaint - Travel Companies/Agencies -
Product/Service: Airline tickets and customer service
I had used Orbitz on and off for years without incident until last month (November 2009). I had booked a flight to my mother's for Thanksgiving week (my tickets were booked for leaving the Saturday be... |
Orbitz - Orbitz doesn't credit your FF miles
Complaints - Travel Companies/Agencies -
Product/Service: Orbitz
If I buy a ticket and pay for it, and file a FF number (such as Star Alliance), I think my account should be credited. Orbitz thinks I am crazy to expect this. They do not respond and do not credit. D... |
Orbitz - I Hate Orbitz Too
Complaint - Travel Companies/Agencies -
Product/Service: Customer Service
My bank account was cleared out by Orbitz. A ticket was purchased from Spain by someone using my debit card which is with myank in the United States. I called the fraud department and spoke to a rude ... |
Orbitz - Reservations
Complaints - Travel Companies/Agencies -
Product/Service: Cancellation Policy
I am extremely frustrated with Orbitz. I made hotel reservations through them. About 10 days prior to my trip I decided to stay at another hotel. Cancelled my reservation through Orbitz and receive... |
Orbitz - Three Strikes and Orbitz is Out!
Complaint - Travel Companies/Agencies - Chicago IL
Product/Service: Air travel bookings
Three Strikes and Orbits is Out!
I once was a very happy Orbitz customer, heartily recommending Orbitz to others. I like the way Orbitz’ searches work, how they can be refined, and how going and... |
Orbitz - No help for the Consumer
Complaints - Travel Companies/Agencies -
Product/Service: Flight Arrangements
Tried to use Orbitz to book airline tickets online. Glitch happened and the ticket was issued under the wrong name. Orbitz said they culd help, but then changed their story and told me to contact Spi... |
Orbitz - Hotel booking cannot be completed with the average nightly rate specified
Complaint - Travel Companies/Agencies -
Product/Service: Hotel
I was trying to make a reservation on Thursday, 10/29/2009 for a 4 nights stay in Washington DC in January. So I happily log in to Orbitz and search for hotels. It shows up Crowne Plaza Hotel THE HAMI... |
Orbitz - Be careful with booking with Orbitz
Complaints - General Stores -
Product/Service: Hotel booking
Be careful with booking hotel rooms through Orbitz! We booked a room with in room jacuzzi for our 1 year wedding anniversary, got confirmation by email from Orbitz and less than 24 hours before our re... |
Orbitz - Orbitz is Terrible! Please do not use them!
Complaint - Travel Companies/Agencies -
Product/Service: Flight
I bought (2) $1500 first class tickets from Orbitz. There was a travel delay and I have been rebooked on a coach seat. I did not get my money back and Orbitz was unwilling to help me find another fl... |
Orbitz - Why does it take 24 hours to ticket a reservation?
Complaints - Travel Companies/Agencies -
Product/Service: Airfare
I booked a trip to India on British Airways (BA) through Orbitz for a very low fare last night and this morning I received an email saying my trip had been cancelled. Both BA and Orbitz had the same f... |