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Pep Boys - Doing it for less? What a joke!
Complaint - Other Auto - Marietta GA
Product/Service: Parts and Repair
I have a 10 year old BMW with 101,000 miles on it. It crapped out on me for the first time in 10 years in a city I had only been in for six months. The tow truck driver recommended Pep Boys. I told th... |
Pep Boys - Pep Boys took my information and sold it to a snail mail scammer
Complaints - Other Auto -
Product/Service: Pep Boys Reward Card
I signed up for a free card with Pep Boys thinking it would be like Albertson's, Toys'R Us, or Ralph's. Then I got something in the mail that informed me I had won two free airline tickets. I looked i... |
Pep Boys - Pep Boys are a scam artist.
Complaint - Other Auto - NC
I took my car to Pep Boys on April 10, 2010. I have been going to them for 2 years. I got my brakes and oil change. My car had less than 60,000 miles. My car was making some change noises a week ago... |
Pep Boys - They dont do services requested!!!
Complaints - Other Auto - Tulsa OK
I took my 2002 Dodge intrepid to Pepboys for a reg. oil change...I explained to the men working that a mechanic(family friend) had just looked at my car less than an hour ago and told me I was really ... |
Pep Boys - I GUESS A RENTAL WAS TOO MUCH TO ASK FOR!!!
Complaint - Other Auto -
I went to Pep Boys in Henrietta thinking I would get half decent service... |
Pep Boys - Some of the Pep Boys Employees R Crooks!
Complaints - Other Auto -
Product/Service: Shock ing Repairs
From the other reviews it seems that Pep Boys ought to be out of business by now!! We took our Chevy in to have the brakes looked at, was told it will cost around $480, Farm & Fleet did them for $260.... |
Pep Boys - Total car care? not at this pep boys!!
Complaint - Other Auto - berlin CT
Product/Service: bearing press
I walked into a Pep Boys in berlin, ct, with two pinion gears. I needed the bearing pulled off one and pressed onto the other. the first guy looked at me like he doesn't even know what a bearing is, t... |
Pep Boys - Charging you for parts they did not replace
Complaints - Other Auto - Norristown PA
Product/Service: Front Hub Bearing
I was charged for a Front Hub Bearing at the PepBoys in East Norriton Twp, PA store. I am not a mechanic, but you should be able to at least get 90 days to 6 months warranty on the part. Instead the p... |
Pep Boys - Use Caution And Good Judgment
Informative - Other Auto - Gastonia NC
Product/Service: Service Dept.
I just want customers to be aware of the type of service they will be getting when they visit the GASTONIA Pep Boys service center. First of all the Service Manager at the Front Counter is very Rude ... |
Pep Boys - Pep Boys ripped me off!
Complaints - Other Auto - Bay Shore NY
Product/Service: Replace two brake lines
The entire review can be found at:
http://www.suffolkconsumer.com/pepboys.htm... |
Pep Boys - PEP BOYS TRIED TO RIP ME OFF
Complaint - Other Auto -
Product/Service: BRAKE REPAIR
My car's brake light came on and brakes felt funny, so I had car towed to Pep Boys. They said all the brake hoses needed replacing and wanted to charge me $1200 to repair.
I had car towed to a Mein... |
Pep Boys - Pep Boys San Antonio a Rip Off
Complaints - Other Auto - san antonio TX
Product/Service: air conditioner
I took in my camaro to Pep Boys on Walzem Rd . The mechanic fixed the a/c and it worked perfectly. I left very satisfied. I paid over $300.00 Well I drove the car for 30 minutes right after leavi... |
Pep Boys - The POOP Boys
Complaint - Other Auto - Miami FL
Product/Service: replace broken antenna
I took my car in for a minor job that required the car to be put up on the lift. I guess Pep Boy School forgot to teach the mechanic that the radio needs to be turned off first or the antenna will... |
Pep Boys - Pey boys are crooks in parsippany NJ
Complaints - Other Auto - 1440 E rt. 46, parsippany NJ
Product/Service: oil change
On 4/7/2010 in went in for a simple synthetic oil change for my Honda Accord, at the Pep Boys in Parsippany NJ. I had called earlier that day to make an appoinment at 6:30 the same day and my husband... |
Pep Boys - Upset Customer - Unresolved Issue
Complaint - Other Auto - Philadelphia PA
Product/Service: Car Repair
I have been working with Pepboys customer service for over a month attempting to resolve a situation which I believe resulted from work Pepboys performed on the cooling system of my car. In my situat... |
Pep Boys - How they are cheating the customers
Complaints - Other Auto - marlton NJ
Product/Service: Service engine soon light turned on
Hello Guys,
I got very bad experience with Pep boys Auto at Marlton, New jersey location. This whole thing is done in 3days.
This is I am writing for not to get cheated by others.
This is all... |
Pep Boys - Good experience in Rohnert Park
Compliment - Other Auto - Rohnert Park CA
Product/Service: Check Engine Light
Had a Check Engine light come on in my Chrysler. I took it in, and they asked me a few questions, went to the car, and diagnosed the problem. Turned out I had changed the air filter and crossed the va... |
Pep Boys - Jacked Up My Car
Compliment - Other Auto - Chattanooga TN
Product/Service: Oil Change Gone Bad
I brought my car into Pep Boys for four new tires and an oil change. Easy things right? When I dropped off my car I specifically mentioned that the windshield wiper fluid was empty and was told that ... |
Pep Boys - Pathetic Boys
Complaint - Other Auto -
Product/Service: Tire installation & services
I almost made the mistake of getting my tires installed at a Pep Boys facility. Thankfully a co-worker of mine informed me of his experience and of other people he knows before I made an appointment ... |
Pep Boys - Promises,promises, and misinformation
Informative - Other Auto -
Product/Service: employee experience
AS I MOVED THRU THE HIRING PROCESS AT A PEP BOYS, I FOUND AGREEABLE MANAGER. AFTER REPEATED SPECIFIC COMMENTS REGARDING A LOW BACK AND KNEE PROBLEM, I WAS TOLD(PROMISED) THAT I WOULD BE ABLE TO USE ... |
Pep Boys - Overpriced, Ripped-Off and even Destructive!
Complaint - Other Auto - Moorestown NJ
Product/Service: Brakes (Front Only)
In January 2010, I went to a Pep Boys in Moorestown, NJ to have my front brakes done and one side of my wipers tightened up. I understood that the rotors would have to be surfaced and I expected to pa... |
Pep Boys - PepBoys rims\
Complaints - Other Auto - Downtown Jersey City NJ
Product/Service: Rims and Tires
I recently bought rims and tires had problems but they helped me resolve it ..................
... |
Pep Boys - CAR INSPECTION RIP OFF BAIT AND SWITCH
Complaint - Other Auto - PORTSMOUTH NH
Product/Service: SIMPLE CAR INSPECTION
WENT TO PEP BOYS PORTSMOUTH NH TO GET A CAR INSPECTION -THEY INFORMED ME IT WOULD COST 35 DOLLARS --THE GOING RATE FOR MOST LEGITIMATE INSPECTIONS STATIONS --THEN THEY TELL ME THE CAR HAS AN EMMISIONS... |
Pep Boys - Burned By Pep Boys
Complaints - Other Auto - MESA AZ AZ
Product/Service: Over heating /Coolent Leak
Took my wifes 2001 Extera in for overheating issues, after 3 days these jerks tell me it is a gasket issue, they did a pressure check and said they found the leak and I could take it home for the week... |
Pep Boys - 1994 Civic
Complaint - Other Auto - Montgomeryville PA
Product/Service: Starter replacement
I called Pep Boys about replacing my starter, described my car in great detail, and was informed that they had a rebuilt one in stock. After waiting 1.5 hours, a service representative informed me tha... |
Pep Boys - Pep Boy mess my car.
Complaints - Other Auto -
Product/Service: 2003 Nissan Sentra
I paid approx 130 $ for alignment and balancing of the wheels for my car.
Before I gave my car to fix that issue everything was fine.
When they done this work I noticed there was a Check Engine... |
Pep Boys - Yes, you have a warranty, no we wont honor it
Complaint - Other Auto - Moreno Valley CA
Product/Service: Serpentine Belt Replacement
Two years ago I took my 1998 Dodge Grand Caravan in to have the serpentine belt replaced since it was original to the vehicle that now had 119,00 miles on it. The service was relatively quick and the ... |
Pep Boys - Destroyed my rims
Complaints - Other Auto - Lindenhurst NY
Product/Service: new tires
I brought my 2006 scion xb to Pep Boys in Lindenhurst, NY for what I thought was a very simple job. Low and behold they destroyed a $1,400.00 Pair of Axis rims. These rims went into the shop in perfec... |
Pep Boys - One of the worst experiences I have had in tires
Complaint - Other Auto - Coon Rapids MN
Product/Service: Tires
I needed to get some new snow tires for my Hyundai Elantra and Pep Boys(coon rapids, mn location) quoted me a really good price on a set of 4 tires that were comparable to Blizzaks that I had used bef... |
Pep Boys - New tires cheating
Complaints - Other Auto -
Product/Service: Tires
I went to Pep Boys for changing tires of my car. They are charging more than 20$ for installing a tire. So I paid extra 46$ to install two tires which is almost equal to new tire. When I asked them wh... |
Pep Boys - Pep Boys rip off
Complaint - Other Auto - San Jose CA
Product/Service: adiator hose change
I got ripped off by these thugs. I went for an oil change. They told me that radiator hose is leaking and needs to be replaced. For replacing raditor hose in my Toyota Camry 2005 model they charged me... |
Pep Boys - Great Brake Job and a Great Price !
Compliment - Other Auto - Round Lake Beach IL
Product/Service: Brakes
So my truck needed brakes something bad, so I took it to several places to get estimates, average place about $480.00 for the front brakes to be done, including new rotos-pads/shoes. I was in the Rou... |
Pep Boys - Never going back...
Complaint - Other Auto -
Product/Service: Mechanic work
I had to take my Acura in for work at Pep Boys in Long Beach because I needed a quick and easy fix. In the past I have taken my Acura to the dealership, but lately have not been able to afford their w... |
Pep Boys - Poor customer service
Complaints - Other Auto - Sterling Heights MI
went to this store & bought the Car ramps, next day I take it back to return because it poor quality, the manager make a big deal and not take it back due to open box( I had the receipt), finally he ... |
Pep Boys - They went all "Rack & Pinion" on me!
Complaint - Other Auto - Bay Shore NY
Product/Service: Poor Service
Despite hearing not-so-great things about them in the past, I'd go there frequently simply because the hours are convenient. I took my car there for an oil change and State Inspection. I also notice... |
Pep Boys - When the light goes on... stay away from Pepboys
Complaints - Other Auto - Fresno CA
Product/Service: Pepboys FREE check engine light diagnostic
I went in for a scheduled appointment to find out why my check engine light was on and see if I could get it fixed so I could smog my car. The Pepboys rewards card shows "FREE check engine light diag... |
Pep Boys - Poor Service
Complaint - Other Auto -
Product/Service: Oil Change
My wife took her new 2010 Camry into the Pep Boys on Davis Highway in Pensacola, FL for a routine oil change. Service was promised to be completed in half an hour. More than two hours later it was d... |
Pep Boys - Most arrogant automative shop in US
Complaints - Other Auto - Schenectady NY
Product/Service: Tire Service
I went to change my tire. Pep boys behaved as if they are the only shop in US which sells tires. May be this is a problem only with Pep Boys in Central Avenue, Schenectady, NY. Its not only with me. e... |
Pep Boys - Trying to take me to the cleaners!
Complaint - Other Auto -
A trip to Pep Boys gone bad, I went in for a brake job thats it! my husband was with me my car a toyota- sienna van . we waited for the service I said I need brake repair . so, as we waited the... |
Pep Boys - Lost center wheel caps
Complaints - Other Auto - Colorado Springs CO
Product/Service: New tires
First, I encourage this complaint be sent to main office for review.
I went into Pep Boys for an alignment, 4 new tires, and fuel filter change on 11/07/09. What I got was a fuel filter change, a t... |
Pep Boys - Oil change
Complaint - Other Auto - JERSEY CITY NJ
Product/Service: oil change passat 2006
It was worst oil change ever 2 hours and did`t do anything.
I bring my own oil and filter manager told me I have to wait 40 minutes. After 1 hour and 15 minutes they take my car to garage. "Mechanic"... |
Pep Boys - Bait and Switch
Complaints - Other Auto - West Hartford CT
Product/Service: Tire sales
Did you ever go to a store to purchase tires and be told you had to have the car with you or they could not honor the price quoted? Well the West Hartford CT Pepboys store told me just that. They refu... |
Pep Boys - PepBoys Made A Bad Situation A Lot Better
Compliment - Other Auto - Mobile AL
Product/Service: Battery Installation
I recently posted a complaint about my experience when having a battery installed. Someone read the complaint and contacted the store manager from that location. He in turn called me, offered to swa... |
Pep Boys - NOT MUCH MONEY!
Compliment - Other Auto - EASTNORRON PA
Product/Service: THERE SERVICE
Went to pepy"s the otherday they told me that to change 4 tire"s and mount them on my rim"s, and balance them would cost me $108.00 thinking ok that must be going price went to the tire shop on the co... |
Pep Boys - Unhappy with service
Complaint - Other Auto - Mobile AL
Product/Service: Battery Installation
I went to PepBoys to have my battery checked. When the guy walked out to check it, he told me the car wouldn't crank. He quoted me prices for 2 different batteries. I told him that I would go ahead... |
Pep Boys - Rip Off
Complaints - Other Auto - Newington CT
Product/Service: Tires
We went to Pep Boys in Newington Ct to purchase 2 tires. Since the tire on our car was flat we could not drive the car in. We brought the flat tire and rim with us. They mounted a new tire on the rim ... |
Pep Boys - Radiator Splash-up job
Complaint - Other Auto -
Product/Service: Radiator flush
To Unsuspecting new customers,
My experience with PepBoys was a horrible one. The entire mix-up was that the Good-Old-Boys forgot to but the radiator cap back on and in place after fixing my radia... |
Pep Boys - Not so express Express service
Complaints - Other Auto - Hampton VA
Product/Service: Oil changE
Went today (9/7/09) to have an oil change. was informed that there was 3 or 4 cars ahead of me and that it would be about 4 hours before they would be able to change the oil. Yet in their customer l... |
Pep Boys - Unacceptable Customer Care by Manager
Complaint - Other Auto - West Mifflin PA
Product/Service: Return of product
Ordered parts from PEP BOYS and finally received after 3 weeks wait. Took hope to find parts broken.
Returned with parts and spoke with ASST MANAGER which was very professional. I did not have recpie... |
Pep Boys - Rip off parts and service
Complaints - Other Auto - Mesa AZ
Product/Service: 1996 Plymouth Voyager AC and alternator
In May, 2009 I took my van to Pep Boys on Country Club Drive in Mesa, AZ for a replacement alternator. I declined the extended warranty for $16. Here it is September, 2009 and I'm going to have to p... |