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Princess - Birthday Cruise
Informative - Cruise Ships - CA
Product/Service: Carribean Princess
I booked Princess Cruises for a Bermuda & Eastern Caribbean cruise from Brooklyn. I had been an RCCL only cruises guy the past 10 cruises but had trouble on the very nice Explorer Of The Seas. I w... |
Princess - Missed opportunity
Complaints - Cruise Ships - New York NY
Product/Service: Kantishna Experience
The pinnacle of our 50th anniversary cruise/tour was supposed to be the Kantshna Experience. Here's our experience.
Customer Relations
Dear Sirs:
This complaint is in reference to a cruise/tour t... |
Princess Cruises - Took $27,000 From Seniors And Gave Them Nothing
Complaint - Cruise Ships - San Clarita OH
Product/Service: Travel
Recently, our group of 20 friends booked a cruise that was scheduled to depart on 2 March from Valparaiso, Chile, to Rio De Janiero, Brazil. After months of careful planning and work to coordinate fl... |
Princess - Disappointed in the Emerald Princess
Complaints - Cruise Ships -
Product/Service: Food aboard a cruise ship
My complaint begins with the food. I always heard that Princess was the top of the line for Cruise ships but I was very disappointed in the Menu and the Quality of the food in both the Buffets and the... |
Princess - Downgraded for Australian Passengers
Complaint - Cruise Ships -
Product/Service: Food and Entertainment
In October we traveled on the SUN PRINCESS on 35 day voyage from Sydney to Hawaii and back. We have travelled on quite a few Princess ships and found this trip was not by any means up to standard. The... |
Princess - Beware of Princess "Vouchers"
Complaints - Cruise Ships -
Some time back, I had called Princess for info on Alaskan Cruises. I was told that an info package and DVD would be under way soon.
About three months later, I finally received that package, along... |
Princess - Smoking on the Island Princess
Complaint - Cruise Ships - CA
Princess fails to protect non-smokers from the well-known negative health consequences of second-hand cigarette, cigar, and pipe smoke.
Princess makes no effort to enforce the minimal rules they ... |
Princess Line - Beware of Travel Protection, all Carnival Lines
Informative - Miscellaneous -
Product/Service: Travel Protection
Below is the content of a letter sent to the President, VP Sales, and VP Marketing. They flatly refused to consider my situation. This is just a warning of what to expect from them. Since they are ow... |
Princess - Golden Princess
Complaint - Cruise Ships -
Product/Service: Cruise
Once again there were problems with a Princess cruise.
Since cruising with another princess cruise ship in June, I must report that I will not be cruising with this cruise line again.
Their ship... |
Princess Cruises - Princess does not refund money for a VERY LONG TIME!
Complaints - Cruise Ships -
Product/Service: Princess refund Policy and Practice
On our return home from 107 day World cruise, Princess made a mistake by canceling our return flight tickets from Rome to Newark, purchased as a package deal through Princess. At the airport check-in... |
Princess - Alaska Cruise
Compliment - Cruise Ships -
Product/Service: Coral Princess
I've always resisted the idea of a cruise for vacation. But this year we went. The cruise was wonderful. Dinners were first class, and the buffet available 24/7. The staff gave excellent service o... |
Princess - PRINCESS CRUISES - SAPPHIRE PRINCESS - NO THANKS
Complaints - Cruise Ships -
Product/Service: CRUISE
I recently did a cruise with Princess for 7 seven days to Mexico. Of course the Mexico part of the cruise was canceled due to the swine flu. Chaos and mass dissatisfaction ensued.300 people left the... |
Princess - Poor Service - Rude Staff
Complaint - Cruise Ships - LA CA
Product/Service: Mexican Cruise
5 days before my cruise was to leave Los Angeles to the Mexican Riviera, Princess Cruise Lines decided to change the ports to the coast of CA. Insteand of changing the date of my cruise or offering a ... |
Princess - Crown Princess Cruise
Informative - Cruise Ships - Fort Lauderdale FL
Product/Service: Cruise
First I would like to state that it was difficult for me to categorize this as either a compliment or complaint, and that's why I'll call it informative. I also would like to state that I can't help ... |
Princess - Beware of Princess Air
Complaint - Cruise Ships -
Beware of Princess Cruises. Once they get your money you are on your own. They could care less whether you ever make the cruise ship. We had booked a 28 day cruise on the Tahitian Princess departing f... |
Princess - Change In Itinerary 3 Days Before The Cruise
Complaints - Cruise Ships - NJ
Product/Service: Cruise Itinerary
We booked a cruise with Princess lines on the Caribbean Princess based on its ports of call. Well three days before departure we received an email stating "due to operational reasons" we would have c... |
Princess - Discrepancy in Princess Refunds
Complaint - Cruise Ships - Santa Clarita CA
Product/Service: Cruise Insurance And Quarantine Refund
On a January Dawn Princess cruise I was quarantined to my stateroom with gastroenteritis by the ship's medical officer from Tuesday pm to Sunday's disembarkation. I was not refunded or vouchered for m... |
Princess - Credit Card Charges
Informative - Cruise Ships - Ketchican AK
When checking out, I tried to settle my account with the credit card I had given them when I checked in. It was declined. Apparently, the cruise ship had put over $1000 charges through to my credit ... |
Princess - Golden Princess Cruise
Informative - Cruise Ships -
Product/Service: Golden Princess cruise
We paid for a Golden Princess cruise and travel insurance in October of 2007. When we arrived with all the documents necessary and in fine health at the airport on December 30, 2006 at 5:30 a.m., we ... |
Princess Anne County Grill - Virginia Beach's Best Kept Secret
Compliment - Restaurants - Virginia Beach VA
Nestled in the Virginia Beach Farmer's Market lies the Princess Anne County Grill.
The cuisine is American, and, the food is homemade.
I have had lunch there 3 times, and left very satisfied 3 t... |
Princess - Food Poisoning
Complaint - Cruise Ships - Cruise Ship from New York to Bermuda US
My husband and I recently sailed to Bermuda from New York. The scenery in Bermuda was beautiful, however, I became extremely sick the second night of vacation. My husband and I were at the midnight bu... |