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T-Mobile - T-MOBILE GOING BAD,WATCH OUT THERE
Complaint - Phone/Mobile/Internet Services -
Product/Service: Customer service/Minutes Usege
It is a shame that as a T-Mobile loyal customer for over ten years have to write this review, reseption is great, but they look for a just little mistake to take your money, first of, Bad customers se... |
T-Mobile - Worst Customer Service I Have Ever Experienced
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cell phone service
I had T-Mobile service for less than a month. In that time I was mistakenly put onto the wrong plan, spent several hours on the phone with them trying to change the plan and eventually gave it up as a... |
T-Mobile - Complaint Regarding Tmobile Customer Service
Informative - -
Product/Service: Billing
My husband and I signed up with T-mobile service on 3/27/2010. A month into our contract with had not received a bill. We went into our local store where we signed up and had the man who signed us up ... |
T-Mobile - Customer Service - HORENDOUS!
Complaints - Phone/Mobile/Internet Services -
Product/Service: Faulty phones.
Go with the other carrier! T-mobile service is not satisfactory for the past year, and their customer service is disgraceful! I have been a loyal customer to T-mobile for over 5 years and before June ... |
T-Mobile - Tmobile is 100% Dishonest
Complaint - Phone/Mobile/Internet Services -
I've been a customer for T-mobile since 2007. I had no problem until these past two months they just blew me up. On June I went out the country and was informed about the charges for roaming but they ... |
T-Mobile - Bad Reception at Home
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cellular Service
I have been with T-Mobile for about 3 years. The main reason I chose T-Mobile is because they were the only ones that provided a way to keep a teenage daughter from causing the bill to skyrocket. It... |
T-Mobile - Very disappointed in T-Mobile after being with them for 5 years
Complaint - Phone/Mobile/Internet Services - Kelley Spindle - Consumer relations coordinator
Product/Service: Cell phone
My Family and I have been with T-Mobile for over 5 years and have had relatively good service with them - up until recently. It seems like they have outsourced their customer service or something. A... |
T-Mobile - Do not use T mobile
Complaints - Phone/Mobile/Internet Services - Corona CA
Product/Service: my touch
I purchased two my touch phones from T Mobile. They are still under warranty and are both broken. One the audio is bad, the other the back keeps falling off and the battery falls out. I have been tryi... |
T-Mobile - Customer Service is a Joke!
Complaint - Phone/Mobile/Internet Services -
Product/Service: My Touch 3G Slide
My boyfriend and I recently switched from Verizon to T-Moble so we could share a plan together. My boyfriend was the main account, but we added myself so if I needed assistance or to make changes, I ... |
T-Mobile - T-mobile wasting my time and money
Complaints - Phone/Mobile/Internet Services -
Product/Service: cliqe phone
The customer service/ communication with information is awful ( from my experience) I had a defective phone that I had to exchang so one was ordered for me but never arrived. I inquired about it and w... |
T-Mobile - What is the email address for T-Mobile?
Question - Phone/Mobile/Internet Services - Albuquerque NM
Product/Service: Charges on my cellphone
Have charges on my bill that I want to have stopped.... |
T-Mobile - Service Very Poor
Complaints - Phone/Mobile/Internet Services -
Product/Service: Connections Drop
I had many bad experiences with T-Mobil. The connection is dropped many times. Sometime my cells (8220) is rebooted by itself. T-Mobil doesn't care about customers.
Should switch to different one.... |
T-Mobile - Customers evidentally are not very important!
Complaint - Phone/Mobile/Internet Services - San Antonio TX
Product/Service: Lies about contract extensions!
Earlier this month I went into a Tmobile store to purchase a phone that I had been interested in. A blackberry curve. I asked the sales associate if they had the phone available in the color that I ... |
T-Mobile - Poor Service - Coverage and Customer Service
Complaints - Phone/Mobile/Internet Services -
Product/Service: TMobile as a whole
I've been with TMobile almost 10 years. I've gone thru every growing pain with them. Now that I'm having CONSTANT problems with the service, they are turning their back on me. About 6 months ago I sta... |
T-Mobile - T-Mobile lied to me
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cellular
I had been a T-Mobile customer for about three years when the service I =
received at my residence began to falter. I was told to do several =
things, including switching out Sims cards and getting... |
T-Mobile - Worst Company Ever Dealt With
Complaints - Phone/Mobile/Internet Services -
Product/Service: Mobile Phone Service
If you want to be taken advantage of and abused, by all means sign up for a T-Mobile plan. Their billing is totally screwed up (billing isn't consistent with service), their customer service lacks th... |
T-Mobile - The worst company ever!
Complaint - Phone/Mobile/Internet Services -
I've been a customer since 2009 and since I up graded my phone in December 2009 nothing but problems I have replaced my brand new phone I have the Motorola cliq 6 times with the same problems and I tr... |
T-Mobile - Betrayed customer
Complaints - Phone/Mobile/Internet Services -
Product/Service: T-mobile defective phone - bad service
We have been with T-mobile for some time. The last phone I had did not make it through the service period. This phone only lasted a few months before it started falling apart in the same way. It is a ... |
T-Mobile - Funny
Compliment - Phone/Mobile/Internet Services -
Product/Service: These Complainers
Funny how all these reviews say the same stuff. how a corporate company whom is in business to make money is doing just that. Funny how these individuals go on here crying about how they've been at th... |
T-Mobile - Custmor service sucks
Complaints - Phone/Mobile/Internet Services -
Product/Service: service , no honouring their agreement, try to force you to change plans
I had a plan with suncom which I wanted to continue but I had a problem with my phone. My wife had the same issue few weeks earlier. We were able to upgrade the phone using the same plan with some fee... |
T-Mobile - Global outage? What rot!
Complaint - Phone/Mobile/Internet Services - IL
Product/Service: T-mobile data service with jetstick
Very dissatisfied: Upon much anticipated arrival, jetstick delivers less bandwidth than dial-up. Calls for support yield only way too much time on hold and nice people with emphatic assurance of a glo... |
T-Mobile - T-Mobile pursuing collections for over 4 years on returned phones after 30 day trial
Complaints - Phone/Mobile/Internet Services - Albuquerque, NM
Product/Service: Cell Phone Service (Family Plan)
Despite several written, verbal attempts at resolving my issue T Mobile still claims I owe them over $800 for a pair of phones I returned within days after receiving it from a online reseller. T-Mobil... |
T-Mobile - Misled
Complaint - Phone/Mobile/Internet Services - CINCINNATI OH
Product/Service: Cell Phone and House Phone
When I first Purchase both phones, I was only there to by a cell phone, I was rushing to leave, then the house phone was mention sounded like a good deal t o get both. I didn't need a house phone but... |
T-Mobile - Free Phone Saturday
Complaints - Phone/Mobile/Internet Services - Mason OH
Product/Service: Cell Phones
Today was advertised as all phones are free. Went in to a store in Mason, Ohio to check out the phones in advance. Liked the new Garmin phones talked to a representative and said I would be back at 8:... |
T-Mobile - Customer Service Gone Wild
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cell Phone
I called T-Mobile yesterday because the warranty phone that was sent to me hasn't kept a charge since I received it approximately one month ago. About a week after using it, I got sick and tired of al... |
T-Mobile - Worst Customer Service / False Charges
Complaints - Phone/Mobile/Internet Services -
I had a new T-mobile 5 line family plan $69.99, but the fist phone bill come up over $300 for 10 days service. I called the customer service, the lady name "BARBARA. H" gave me the worst customer serv... |
T-Mobile - Inconsistent customer service, high rates
Complaint - Phone/Mobile/Internet Services -
Product/Service: cell phone plan
With a base rate of 89.98 on my plan somehow the charges have always rung up at about 123.63.
When I bought the plan, the salesman represented that my best option to secure the best rate on my minu... |
T-Mobile - Told one thing, delivered another
Complaints - Phone/Mobile/Internet Services -
Product/Service: discounted phone not gotten
June 8, 2010
On December of 2008, I signed my family up for T-mobile's family plan, and both my daughter and I received discounted phones. My husband, however, did not. I was told at the time tha... |
T-Mobile - Dropped in my time of need
Complaint - Phone/Mobile/Internet Services -
Product/Service: Former Employee
In 2006, I was working for T-Mobile in one of their call centers. They were aware when they hired me in July that I was pregnant, and due around the end of November. Things were going great. The job... |
T-Mobile - T-Mobile is a BIG liar and sucker! Be aware!
Complaints - Phone/Mobile/Internet Services -
Recently, a couple of months back, I got Google's Nexus One with T-Mobile service. I liked the phone, but T-Mobile's 3G service wasn't good in my area, so I decided to return the phone, knowing that I... |
T-Mobile - August 24th cannot come soon enough
Complaint - Phone/Mobile/Internet Services -
THIS IS AN FYI FOR ANYONE CONSIDERING TMOBILE OR ITS AFFILIATES AS YOUR PROVIDER, OR IF YOU ARE CURRENTLY WITH TMOBILE AND YOU ARE CONSIDERING RENEWAL.
My house was recently burglarized and as a ... |
T-Mobile - Confiscation of Prepaid Minutes and Deletion of Consumer Information
Complaints - Phone/Mobile/Internet Services -
Product/Service: Simply Wireless Motorola C650 T-Mobile To Go Prepaid Phone
In 2005 I purchased a Motorola C650 T-Mobile To Go Prepaid Phone. There
was a lot of static on this phone and the screen was not readable when
it was sunny outside. I decided to purchase another ph... |
T-Mobile - T-Mobile refused to honor our agreement...
Complaint - Phone/Mobile/Internet Services - 13170 Central S.E., 107-A1 NM
Product/Service: Wireless Broadband Web-Jet/Cellular Telephone Service Contract Agreement
I will earnestly attempt to convey my experience as accurately as possible. What you do with this information is up to you. Some of you may be tempted to retaliate in favor of T- Mobile. That is also ... |
T-Mobile - T-Mobile Scam
Complaints - Phone/Mobile/Internet Services - Albuquerque NM
Product/Service: Cell Phone
I had a contract with T-Mobile from March 2007 to March 2009. It ended. I continued to go monthly and my wife and daughter got new phones. The T-Mobile salesperson asked my wife to sign for the phone.... |
T-Mobile - Problem solved
Compliment - Phone/Mobile/Internet Services -
Product/Service: mobile phone service
I called to change my plan with T-Mobile to take advantage of a promotional rate. Well, in the change, somehow my unlimited messaging got removed. I discovered a potential problem earlier this month... |
T-Mobile - T-Monile has The Absolute Worst Customer Serivce and they LIE to there Customers to get there buisness..stay away from them and us
Complaints - Phone/Mobile/Internet Services -
Product/Service: Customer Service and In-Store operations
Beofre you read this long story just know that within the story I have had so many problems with T-mobiles customer service over the phone and have a problem just about every single time I call the re... |
T-Mobile - Bad phone bad service bad c/s bad every thing
Complaint - Phone/Mobile/Internet Services -
Product/Service: cell phone junk
Had t mobile service last November 2009 had Samsung moment from day bought nothing bought problems phone dropped calls web work then would not work wanted phone for camera 8 meg took back replaced pho... |
T-Mobile - No service inside of the home
Complaints - Phone/Mobile/Internet Services -
I bought a "my touch" phone with 2 year contract about 6 months ago. For 3 or 4 months I only got 2 bars ( not enough for data ) in my wood frame house in north Miami only 50 blocks from downtown. The... |
T-Mobile - Paying for a Service that I cannot use
Complaint - Phone/Mobile/Internet Services -
Product/Service: Blackberry 8900 thru Tmobile
I was advised to update my blackberry 8900 using the desktop manager that came with my phone device. The email that I received from Tmobile gave me step by step instructions on how to perform the upd... |
T-Mobile - T-Mobile has the worst Customer Service
Complaints - Phone/Mobile/Internet Services -
I thought T-Mobile has an excellent customer service until I felt the need of Customer Service help. I had a fimily plan for 4 years with them. Then I needed an individual plan for one year. I called ... |
T-Mobile - Terrible company!!
Complaint - Phone/Mobile/Internet Services -
I was told I had unlimited text and web after being the phone for 24 hours!! Following month my account was all messed up! Paying more for texting and everything....never again! Dont waste your time o... |
T-Mobile - Tmobile refused to honor agreement with loyal customer
Complaints - Phone/Mobile/Internet Services - St. Louis MO
Product/Service: cellular service
I am (was) a loyal T-mobile customer for years mostly for the good price plans and excellent front line customer support. However, the cancellation representative (rep # 4836424) denied my request to... |
T-Mobile - T-Mobile Customer Service is Terrible
Complaint - Phone/Mobile/Internet Services -
Product/Service: T-Mobile Cellular Service - G1 phone
Have been a T-Mobile customer for several years. I will NOT be renewing my contract. Reasons:
1) Dropped calls, all the time. I live right in the middle of a major city and get dropped calls co... |
T-mobile - For t-mobile customers
Informative - Miscellaneous -
Product/Service: customer service
Ok, so Tmobile customer service sucks. Tmobile provides the services. manufacturers provides the phones. if your having problems with the phones not working, complain it to the manfacturers. the probl... |
T-Mobile - T-Mobile is OK with me
Compliment - Phone/Mobile/Internet Services -
Product/Service: Cell service
Like many others here, I joined this site to complain about the poor reliability or service of some businesses. However, I believe in giving praise too when it's deserved.
I have been a T-mobile sub... |
T-Mobile - No refund after the phone returned for exchange was received by T-mobile
Complaints - Phone/Mobile/Internet Services -
You were not aware of the problem when T-mobile charged your account $421.59 for a phone not returned in their expected time-frame. Then you checked with T-mobile and found out whom in your family cau... |
T-Mobile - No photo sending
Complaint - Phone/Mobile/Internet Services -
Product/Service: t229 mobile phone
I have been unable to send photos from my phone, or to my phone as of last Wednesday. If this is not fixed promptly, I will be switching back to ATT. ... |
T-Mobile - Broken promise regarding coverage improvement
Informative - Phone/Mobile/Internet Services - CA
Product/Service: Reception/Coverage
I have been a T-Mobile customer for over 10 years because their service is excellent in Hawai'i where we used to live. Unfortunately their service is totally unacceptable in the area of Southern C... |
T-Mobile - T-Mobile's phone and network is 5 years behind
Complaint - Phone/Mobile/Internet Services -
Product/Service: Phone and data service
My first complaint is the lack of 3g service just 20 miles form Colorado Springs. Second my commute to work takes me through some mountains and there is no service for 15 miles. (Even though Verizon h... |
T-Mobile - 4 bad phones and counting
Complaints - Phone/Mobile/Internet Services -
Product/Service: Blackberry 8320 smartphone
To whom it may concern:
I have had a blackberry 8320 for about 2 years. The first one (Gold) lasted about 6-8 months until it started the following: 1. going from bright, to dim, to bright, etc.... w... |