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Ashley Furniture - If you buy prepare to die, without your furniture.
Complaint - Furniture Stores - Conroe TX
Product/Service: Leather reclining sectional
I went to the Ashley Furniture Homestore in Conroe, TX on August 1,2010 and purchased a leather reclining sectional. Well, a week and half went by and I had no furniture and no one called. I called cu... |
Ashley Furniture - Ashley Furniture Delivery Service - Poor Service
Complaints - Furniture Stores - Pearland TX
Product/Service: Poor Delivery Service -
The shopping experience in the store was great, the staff was friendly and knowledgeable. But after the sale it all went downhill from there. The delivery was incomplete and scheduled repeat deliver... |
Ashley Furniture - Don't shop at Ashley, you'll end up cursing
Complaint - Furniture Stores - Houston TX
Product/Service: Recliner
The salesperson pushed hard for the extra coverage. They missed the first delivery date all together. They were 3 hours late for the rescheduled delivery. The chair they delivered was broken. I am now... |
Rooms To Go - Try Tempurpedic for 30 days and return if not happy!!!
Complaints - Furniture Stores - Webster TX
Product/Service: Tempurpedic mattress
We were told by 2 different sales associates at time of purchase we could try ANY tempurpedic mattress and if not happy, we could return it!!! BUT when we tried to return it the store manager stated t... |
Ashley Furniture - Love it
Compliment - Furniture Stores - north richland hills TX
Product/Service: sofa and love seat
I brough a love seat and a sofa 2 years ago and they still look pretty good. I paid 600 for both so I think that was an excellent prize.... |
Ashley Furniture - Poor Customer Service
Complaints - Furniture Stores - Humble TX
Product/Service: TV Stand not delievered
I agree with most of the other complaints on here regarding customer service. They really do not care. It today's economy with everyone watching they nickels and dimes more and more company's are pa... |
Ashley's Furniture - Defective, sinking, humps, poor quality mattress, terrible customer service.
Complaint - Furniture Stores - New Braunfels TX
Product/Service: Sealy Cushion Firm Mattress and 10 yr extended warranty
I want to warn everyone that Ashley’s furniture sells defective, sinking, humpy mattresses, and they have terrible customer service! Their customer service employee’s give their customer’s the... |
Ashley Furniture - This company does not care
Complaints - Furniture Stores - Pasadena TX
Product/Service: Sofa and Queen bed
On March 30th I open a layaway account for a sofa with a down payment of $130.00. Then I added a queen bed with the layaway on April 20th. On June 7th, one of their associates called me to let me kno... |
Ashley Furniture - Awful
Complaint - Furniture Stores - Houston TX
Product/Service: Office file cabinet
Upon opening the box of my new file cabinet from Ashley Furniture in Houston, I was shocked to find one draw that couldn't pull out. The guiding track was broken. It took one month to receive a repl... |
Furniture Row / Sofa Mart - Furniture Row- Poor Quality Products And Suppress Negative Reviews On Their Site
Complaints - Furniture Stores - Austin TX
Product/Service: Tahoe Sofa
We bought the Tahoe sofa - after 6 months the material began to pill and cushions began to sag in the middle. At the time of purchase we stupidly bought an additional warranty only to find it virtuall... |
Ashley Furniture - HORRIBLE customer service and full of lies!
Complaint - Furniture Stores - Conroe TX
My husband and I ordered furniture at the beginning of May. We had a great experience inside the store. The staff was incredibly helpful - until we paid. The sales representative managed to forget ... |
Ashley Furniture - Worst ever customer service!
Complaints - Furniture Stores - pearland TX
I made a purchase for a diner room table and chairs June 4th, I was told that the furniture would be delivered on the following week, the week arrived I called and was told there weren't all 6 chairs ... |
Rooms To Go - Second Class
Complaint - Furniture Stores - Brookshire TX
Product/Service: Customer Service
On May 6, 2010 I purchased a bedroom set for my son's birthday.
When we went to pick up the bedroom set we were second in line to have our furniture given to us and the reason I say given to us was b... |
Ashley Furniture - Poor, no, Horrible Customer service, lie after lie
Complaints - Furniture Stores - Pasadena Texas TX
I started dealing with Ashley on May 28/2010, while in the store was promised the moon, as soon as they had the sell, it went down hill, I was lied to by the salesman, the store manager, Customer Serv... |
Ashley Furniture - Awful customer service, slow delivery, DO NOT BUY THERE!
Complaint - Furniture Stores - Abilene TX
Product/Service: Bedroom & Living Room Purchase & Delivery
I have NEVER had a problem with any company as far as rude people or slow delivery as I have with Ashleys! I thought itd be a great idea to get rid of our Aarons Rental furniture and the only place in... |
Mattress Depot - Great Premium Mattress Retailer
Compliment - Furniture Stores - Mesquite TX
Product/Service: Mattress
My experience at Mattress Depot was great. The representative Will greeted me as soon as I walked in, and offered for me to try out any of the mattress and look around until he could get to me, as he ... |
Ashley Furniture - Lying and Lack of Communication
Complaint - Furniture Stores - Conroe TX
Product/Service: Bed, Table and Chairs
Purchased aforementioned products (March 2010) from Conroe, TX showroom. I had never before done business with Ashley and decided to give them a chance since recently moving into town.
-Purchase ... |
Ashley Furniture - Know a little about the company
Complaints - Furniture Stores - Midland TX
Product/Service: bookcase
I purchased a bookcase on Mar 26, 2010 from Ashley Furniture. The purchase appeared on my credit card early in April so Ashley received full payment for the bookcase. I still have NO bookcase and th... |
Ashley Furniture - I Wish I'd Found This Before I Bought From Ashley's
Complaint - Furniture Stores - Pasadena TX
Product/Service: Just a Fricken Bed
OK well this started in Jan 2010.
Started Looking for bedroom furniture, and went online and found a nice set at Ashley's well course there was no price listing on line, so the husband and I went to... |
Ashley Furniture - No Couch, Half the Couch, or the Whole Couch??
Complaints - Furniture Stores - Pasadena TX
Product/Service: delivery
I may be writing this review of bad terms according to all of the positive feedback from Ashley's furniture that I have read about. Let me start by saying that the actual shopping experience at Ashley... |
La-Z-Boy Incorporated - Beware of La-Z-Boy's special order services
Complaint - Furniture Stores - Tyler TX
Product/Service: La-Z-Boy leather sectional sofa
I purchased apprx. $9,000.00 worth of furniture from La-Z-Boy Gallery in Tyler, Tx. back in December 2009. I had to special order two sections of the sectional sofa that totaled about $1,600.00 just f... |
Ashley Furniture - Ashely Furniture Broken Promises
Complaints - Furniture Stores - Live Oak TX
Product/Service: Sectional
I bought went into Ashley furniture in Live Oak, Texas I was promised to get delivery on 2/27/10 then they called me to confirm that they would be at my home on 2/27/10...then I get another call on 2/... |
Furniture Row - Still Waiting
Complaint - Furniture Stores - Corpus Christi TX
Product/Service: New Sofa
I purchased a new sofa from Furniture Row on February 10th 2010. I wasn't sure I wanted to buy from them right away, but they had exactly what I wanted, and the sales representative said that if we b... |
Ashley Furniture - Never buy from Ashley Furniture!!!
Complaints - Furniture Stores - Midland TX
I purchased a sofa from Ashley Furniture in Midland, TX. In less than 2 years the sofa was cracking all over (only me and my husband sat on it). I contacted Ashley to see what could be done and they i... |
Ashley Furniture - Do Not Waste Your Money!!! Rip Off !!!!
Complaint - Furniture Stores - Live Oak TX
Unfortunately I didn't read any of these reviews before I bought the furniture. I would have pay more money and get quality. For the quality you get, they should have even cheaper prices ASHLEY IS A... |
Ashley Homestores, Frisco, Texas - Aweful service! Please avoid Ashley Homestores in Frisco, Texas
Complaints - Furniture Stores - Frisco TX
Product/Service: Couch and repair service
We purchased our couch from a femaile sales associate at Ashley Homestores in Frisco, Texas. The couch started sinking and the frame started giving out several months later. We remebered that our fema... |
Ikea - Unclean conditions in the Restaurant
Complaint - Furniture Stores - Friscot TX
Product/Service: IFS
I would like to note the filthy conditions at the IFS services of IKEA in Frisco, TX. I arrived at 9:30am at the opening and the trays were dirty. the drink dispenser was corroded with sugar. The crem... |
Ashley Furniture - ABSOLUTELY TERRIBLE CUSTOMER SERVICE AND MANAGER
Complaints - Furniture Stores - Grapevine TX
I ordered furniture through Ashley Furniture and they informed me that it would be delivered to my apartment for my move in date on 12/2/2009 and then days prior to this they had just now been informi... |
Rooms To Go - Bad Review
Complaint - Furniture Stores - Stafford TX
Product/Service: Baseball Full Bed
I purchased these beautiful BASEBALL FULL BED for our seven year old son the end of June, 2009. My baby and his brother legs always gets stock between the baseball bats, One day I was about to call th... |
The Dump - We dont have your item but we do have your money.
Complaints - Furniture Stores - irving TX
Product/Service: Mattress
On November 14, 2009 I purchased a mattress, box springs and a king-sized based from “The Dump” in Irving Texas. The total for these items was 1740.66. This includes $59.00 for a delivery fee. The... |
Ashley Furniture - Ashley Furniture - Best Ever!
Informative - Furniture Stores - MIDLAND TX
Product/Service: Midland Texas Store
Ashley Furniture is the BEST furniture shopping experience I have ever had! I recently needed several pieces of furniture for a new home and shopped at several furniture stores before deciding on Ash... |
RoomsToGo - Poor Customer Service
Complaints - Furniture Stores - Mesquite TX
I recently bought furniture from RoomsToGo and complications arose. First, I was not informed of the option of paying a 20% restocking fee when I found out the furniture was too big. I was told I ha... |
Rooms To Go - Poor quality and service
Complaint - Furniture Stores - Friendswood TX
Product/Service: Cindy Crawford Collection
I purchased a 7 piece set from the Cindy Crawford collection just over a year ago. I can't begin to relay the poor construction of the furniture. Once, I leaned against the arm rest of the sofa and ... |
Ashley Furniture - Expecting Too Much!
Informative - Furniture Stores - Waco TX
If people pay $300 for a sofa and you expect the workmanship to be of great quality you are sorely mistaken. If you want something to pass down to your children you are in the wrong store. Ashley is... |
Ashley furniture - Ashley furniture - "Camilla" sleighbed
Complaint - Furniture Stores - N. Richland Hills TX
I bought a "Camilla" king sleighbed set from Ashley homestore furniture and the frame of the bed broke after 2 weeks of owning the set. Have to sleep on the broken bed until my "claim" goes through. ... |
Ashley Furniture - Sounds like bait and switch
Complaints - Furniture Stores - live oak, TX
Product/Service: ashley furniture
Last week on 10/12 I went to Ashley Furniture store with the ad in hand. They did not have the Macie Brown couch I wanted at the Liveoak, Tx, store - but I had seen it in another one of their stores i... |
Ashley Furniture - Dont buy from Ashley Furniture
Complaint - Furniture Stores - N Richland Hills TX
Product/Service: Sofa/Loveseat/Furniture
Where Ashley Furniture's products are appealing to the eye, and many times prices seem more than reasonable, the quality of the furniture is less than acceptable. I bought a sofe/loveseat and ottoman... |
Ashley Furniture - Rip Off
Complaints - Furniture Stores - Conroe TX
Product/Service: Guarantees
We purchased a sofa bed with a 14 day return guarantee and a 30 day price guarantee. One week later, we found the same exact sofa at Conn's 40% less. I requested a price adjustment but they wanted a f... |
THE DUMP - Damaged furniture, unreliable customer service, delayed replacement, damaged replacement...NO PERSONAL SATISFACTION
Complaint - Furniture Stores - Houston TX
Product/Service: Bedroom furniture
We purchased a 5 piece bedroom set from this company on May 30, 2009...up until today, we haven't received the dresser in proper condition and we are VERY VERY unhappy. We received a damage piece and... |
Aarons sales and leasing - Turning down customers money.
Complaints - Furniture Stores - midland TX
Product/Service: Furniture
I have been ill for sometime and needed help with my account. Aarons helped me. I was behind thousands and owed thousands to boot. I have since buy Gods grace been able to catch up my account and onl... |
Ashley Furniture - Horrible Product, Horrible Customer Service
Complaint - Furniture Stores - Humble TX
Product/Service: Living Room Furniture
My husband, myself, and two family members went into Ashley Furniture on 07/05/09. My husband and I purchased a living room set, sofa, loveseat, recliner, 3 end tables, sofa table, coffee table. I h... |
Ashley Furniture - My Mistake.
Complaints - Furniture Stores - Midland, tx TX
Product/Service: Living room furniture.
We put down 369.00 for furniture that they said would be here in6-8 weeks. When I took in the money the maneger said that he would process it right away. They told us of the restocking fees, but who ... |
La-Z-Boy Incorporated - New, Used, Broken, Fixed...What is the difference?
Complaint - Furniture Stores - Sugar Land TX
Product/Service: Rex Recliners
I bought my wife two Rex recliners from the La-Z-Boy store near our house. I had never purchased anything from La-Z-Boy before and based upon my experience I doubt I will ever again.
The problem... |
Ikea - Happy Customer
Compliment - Furniture Stores - Houston TX
Product/Service: Ektorp Sofa Return
I had read the reviews of returning items to IKEA was a nightmare. I stressed out for NO reason. We bought an EKTORP sectional sofa, had it delivered, set it up, used it for 7 days and realized it w... |
Ashley Furniture - Worst furniture store ever
Complaint - Furniture Stores - Tyler TX
Product/Service: Mattress
They do not stand behind warranty of mattress that they sell. They also have the most unprofessional staff I have ever had to deal with including the owner and her rude smartass son rude . Rude doesn... |
Ashley Furniture - Worst Customer Service Ever!
Complaints - Furniture Stores - Humble TX
Product/Service: Furniture purchase
I purchased an entire living room set. The delivery men dumped it and literally ran out the door before I could look it over. They didn't get out of my neighborhood before I noticed a defect on the ... |
Ikea - Ikea No return policy
Complaint - Furniture Stores - TX
Product/Service: Returns service
I recently had a very unfortunate experience with the Ikea return
policy, I run a interior design business, and decorate home and restaurants
and businesses, I used to do tons of business spending ... |
Ashley Furniture - Ashley... No
Complaints - Furniture Stores - Pasadena TX
Product/Service: Customer Service
I wish to register a complaint about how wrongly I feel I was treated as a customer. In February of this year I purchased a king size mattress set from Ashley Furniture Company.
At the time of purc... |
Carolina furniture group - Carolina Furniture Group
Complaint - Furniture Stores - Frisco TX
Product/Service: Leather Couch and two leather Recliners
I found Carolina Furniture gGroup on line they state they are the leader in selling Berkline funiture. In October 2008 we ordered the furniture we were told it would be delivered in six to eight weeks... |
Ashley Furniture - Buyer Beware!!!!!
Complaints - Furniture Stores - Ft Worth- Hulen TX
Product/Service: Sofa and love seat
I don't know where to start. First they ordered the wrong furniture. When I went to the warehouse to pick it up it was the wrong color and wrong style so I didn't accept it and went back to the store ... |