Allstate Insurance Complaint

Agent lied about home owners insurance coverage - Home Owners Insurance

4
Helpful Votes
Posted By: bone on

Location: Cincinnati, OH

When I had signed up for my car insurance with Allstate a year or so ago, my agent talked me into going with Allstate for my home owners insurance as well. One of the selling points she used was that if I was ever visiting my friends in another city, and someone broke into my car and took my shoes or anything, they (Allstate) would replace them! I thought this sounded great.

So a few months went by, and then someone broke into my car... I filed the police report, listing the items missing. I think it came to around $255 dollars worth of stuff stolen. I call my agent the next day and come to find out, they wont replace any of my belongings because they said my policy had a $250 deductible! At no time did my agent ever mention this deductible when she sold me the policy, and yes, maybe it is my fault for not reading the 40 page document they sent me regarding the details of my insurance, but for her to lie about the coverage she was selling me was just not professional... I would recommend reading the fine print next time you sign up with Allstate.


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    User Discussion - Add your 3 cents!


    Anonymous ()
    Try Travelers auto Insurance the ones with the umbrella on there ads which they dont advertise to much to keep costs down.they are upfront and dont lie just to get you onboard.


    Rhale3 (2/7/2001)      
    All automobile insurance policies have a deductable for collision and comprehensive coverages ranging from a low of $50 to $2500. Selecting higher deductables helps lower the premium. You seem to be blaming the insurance agent for your lack of lieracy of how insurance works. Your deductables will be stated on the declarations page and are in the same size print as everything else is. Read your policy and learn; no agent will know what you don't know. It's your responsibility to educate yourself on business matters, if you rely on others to guide you you'll run into frequent difficulties on most business issues.

    bone (2/16/2001)      
    Hitchhiker, maybe you didn't read my review... my agent explicity sold me on converting to their homeowners insurance using the example of my shoes getting stolen and they would immediately replace them... obviously her example would never happen due to the deductible... so why did she tell me that? That is my point. You should learn to read better.

    Anonymous (04/09/2002)
    I think you are all idiots!

    bjaustin1022 (02/13/2006)      
    I think you are blaming your agent for your stupidity. What kind of insurance wouldn't have a deductible. If you find one let me know I am sure everyone else on here would like to know to. I am sure your agent sold you on adding your homeowners policy because you get a Multipolicy discount on your home and auto which looked real good on paper. As far as your agent lying to you I don't think she did I just think your hearing skills are just like your reading skills. ABSENT!

    cathryn121478 (06/14/2006)      
    My message is about Allstate Auto Insurance. I have have allstate for about 9 years give or take I had bought a new car in 2002 for 2003 my car was struck in 2003 a couple months after I had bought it the damage was about 12,000.00 dollars I was told my car was not totaled because it was worth more now I had another accident a lady hit me and allstate is telling me my car is worth less than the quote and NADA which is book value they are getting off cheap I called a lawyer he says we should have a case because I was also under the inpression that I had gap with my policey when I bought my car new It was their for 6 mon then droped by allstate... more >>


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