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Work Out World Complaint - Total Scam - Cancellation

Cancellation - Complaint
Review by Derek Schmidt (A PISSED CUSTOMER) on 2011-06-14
ROCHESTER, MINNESOTA -- After a mere 3 months of happiness with the business, the next 9 (and from what it looks like a few more) months have been complete hell. Saying WoW has "issues about payment" doesn't do justice to what I've been through. I couldn't get the opportunity to freeze my account when I went off to college for some reason unknown to me. I tried canceling a few months into my college school year to find out that I had to come back to my hometown in person to cancel it. The trouble is when I went there, there seemed to be no manager available to help me. I finally contacted one and have been on a wild-goose-chase ever since in my efforts to track down the filthy scammer who is taking my money and trying to bill me for and 'annual' fee for a membership that has been cancelled at the WoW facility. The whole bit seems so damn shady to me, I wouldn't mind if someone put together a class-action lawsuit to hold these scam artists accountable for their actions. It's a shame so many of us have been mistreated by these despicable thieves.
Comments:
Posted by Justice-4-All on 2011-06-14:
The problem with gym memberships and other similar programs is the sheer volume of individuals that come and go. So in order to keep their cost to a minimum and their profit to a maximum, they make the contracts as binding as they possibly can to ensure you don't opt out. Personally, the gym I use is a month-to-month program, with no long term contracts. I always pay for the month ahead, so if I leave, I'm only out the one month's fee. A monthly program might suit you in this situation.
Posted by Whiteduck on 2011-06-15:
And why does everyone always scream about a class-action lawsuit? All those do is make lawyers rich. If you've got a good case, do it yourself. You'd probably get a quarter if it went to class status...
Posted by trmn8r on 2011-06-15:
You sound young, unless you are returning to college after several years.

The thing about many gym memberships is they are a lot like yours. So, take this as an annoying learning experience. Whenever you consider entering into a long term contract, think about the end game and look around to see how others have fared.
Posted by JP on 2011-06-28:
GOING THROUGH THIS RIGHT NOW.....leaving for school in August and have been trying to give notice since June! You'd think by going beyond the required 30 day notice that the process would be easily handled by their staff. However, it appears that by design the whole cancelation of membership is a run around quagmire in order for them to keep billing otherwise happy ex-members.

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