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Huntington Toyota Informative - 100% refundable Warranty Huntington Toyota/Stevens Toyota - Warranty
HUNTINGTON STATION, NEW YORK -- I bought a refundable warranty for my new 2007 Prius, was told if I never use it I will get all my money back. I received all paperwork and documents. Fast forward 4 years. New dealer name Stevens Toyota now Huntington Toyota. Could not get anyone to comment on refund after 3 visits and emails.
Finally was brought into the office of the guy who sells the warranty's and he asked me if Stevens had a third party insurer like "they do" I had to question his approach, "is not that the standard procedure" He just shrugged his shoulders! Now I'm in small claims court.
I need all the information I can get!
Finally was brought into the office of the guy who sells the warranty's and he asked me if Stevens had a third party insurer like "they do" I had to question his approach, "is not that the standard procedure" He just shrugged his shoulders! Now I'm in small claims court.
I need all the information I can get!
Comments:
Posted by trmn8r on 2011-06-16:
I don't understand this sentence:
"he asked me if Stevens had a third party insurer like "they do" I had to question his approach, "is not that the standard procedure" He just shrugged his shoulders!"
Can you rephrase it? Was he asking himself a rhetorical question, and what question was it?
I've never heard of a refundable warranty. Are these terms in writing, or was it verbal?
"he asked me if Stevens had a third party insurer like "they do" I had to question his approach, "is not that the standard procedure" He just shrugged his shoulders!"
Can you rephrase it? Was he asking himself a rhetorical question, and what question was it?
I've never heard of a refundable warranty. Are these terms in writing, or was it verbal?
Posted by trmn8r on 2011-06-16:
Oops - did a search, and I see this "refundable extended warranty if not used" was a pitch used, at least back in 2007-2008, for Prius buyers.
What do you have in writing? On what basis is the dealer refusing to offer the alleged refund clause? Is the issue that it isn't the same dealer?
Good luck with this. Have you tried getting a Toyota district supervisor involved?
What do you have in writing? On what basis is the dealer refusing to offer the alleged refund clause? Is the issue that it isn't the same dealer?
Good luck with this. Have you tried getting a Toyota district supervisor involved?
Posted by PepperElf on 2011-06-16:
I don't see why you are looking for information. You should already have it if you have a copy of your warranty in front of you.
The warranty will say on it which company it is with.
As for the refund policy - I've never heard of that, and unless you have specific proof of the agreement, no court will make ANY company - be it the warranty company or the lot-owner - pay it out... not without actual proof that they really own that amount.
Otherwise anyone could just walk up, wave an old warranty, claim they deserve a refund and get it, even if there was no such agreement.
The warranty will say on it which company it is with.
As for the refund policy - I've never heard of that, and unless you have specific proof of the agreement, no court will make ANY company - be it the warranty company or the lot-owner - pay it out... not without actual proof that they really own that amount.
Otherwise anyone could just walk up, wave an old warranty, claim they deserve a refund and get it, even if there was no such agreement.
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