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A & E Factory Service Compliment - Problem Solved Quickly - Repaired Dryer
Repaired Dryer - Compliment
MONTCLAOR, CALIFORNIA -- Worker came on time, located the problem and fixed it. He was friendly, professional and courteous. He explained the costs and had the dryer working in less than half an hour. After the repair he staightened up the area. I would recommend him and the company to others.
Comments:
Posted by Venice09 on 2011-06-21:
I know A&E takes a lot of heat on this site, but I had an excellent experience when they serviced my recalled refrigerator. The techs arrived on time, were professional, and when I called later in the day to ask a question, a tech returned my call and was very helpful. Maybe they have a bad reputation because people are quicker to complain than praise.
Posted by osia12 on 2012-12-28:
I am in NC, and this is the first occasion I have had to use any service tech. Window was between 8-12, he called at 8:35, was in driveway by 8:40, was professional, yet friendly and immediately went to work. Fortunately it was just a motor mount clip bracket that had popped off most likely during shipping, but he went and performed a diagnostic anyways. He was packed up and gone within 30 minutes. I have noticed a lot of states where complaints are coming from are heavy union states, maybe that might be part of the problem.
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