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Budget Truck Rental Complaint - Reservations mean nothing - Truck rental
Complaint
CLEARWATER, FLORIDA -- I reserved a truck and tow dolly a month in advance. Less than 24 hours before my pick up time they called to say they didn't have anything available.
Comments:
Posted by trmn8r on 2011-06-24:
Unfortunately, this kind of complaint seems to have become common with truck rentals at many companies.
Posted by redmx3racer on 2011-06-25:
At least they called.
Posted by griffin21 on 2011-06-28:
It's terrible that for a reservation made so far in advance, they could not have gotten you a truck. Their reservation system needs to be upgraded. I showed up with my reservation for a 10-footer, but the clerk showed at least 3 reservations made against the same truck. Somewhat fortunate to end up with a 16-footer (same price, but the truck guzzled gas, and I did not need all that room).
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