Cracker Barrel Complaint - Horrible Service Covington, LA.
COVINGTON, LOUISIANA -- Let me start by saying we have 4 kids and they all love Cracker Barrel. We travel all the time, and can't tell you how many we have been to. This is the second time we have ordered from here the first time was a week after it opened. Service was horrible, they could of cared less, food took forever to receive, order was incorrect & food did not taste anything like what we are use to and all this with no apology. We didn't complain figured since they were new and young hires that maybe it was just an off day because of being so new. Tonight we ordered take out, put on hold several times, and again order was wrong but this time we did not even receive part of our order. My husband called to complain, again put on hold but not to speak to the manager simply because they didn't feel like dealing with it. We asked to speak to manager after and they told us they were not available nor did they even ask what we would like to do about our missing food. They just flatly did not care. We have never had this kind of service or treatment from another Cracker Barrel, and we were happy when we found out they were building one here, unfortunately we will never be bringing our money here again. We will drive to SliDell like we always have. Pretty sad when we only live in Madisonville. If you value your money and don't like your night ruined I would stay away from here
More Reviews on Cracker Barrel: