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Intuit Complaint - Updates are not user-friendly - Turbo Tax

Turbo Tax - Complaint
Review by fedupliz on 2011-11-01
Quicken owned by Intuit ( Turbo Tax) company has been populating the market with new update every year. They offer the update for $60 but what you get is CRAP. The updates are not user friendly. I cannot get anyone at Quicken to answer the ongoing problems and it seems from reading the reviews that a huge number of their customers are having the same problem. I cannot configure usage pages to larger type and all "one click" preferences disappeared. I have $60 worth of software sitting here that I am refusing to load to my laptop. When I loaded it to my desktop it screwed up everything. Intuit will not provide Customer Support to answer ongoing problems. After over 40 years of using this program I can tell you it really STINKS. I am searching for a product that really works. Someone needs to address the problem and stop Intuit from gouging the public.
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