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HSN Complaint - I'm Upset That You Closed My Account
Complaint
I have been a loyal customer of hsn. I love ordering from and have always paid for anything I received. however there were a couple items I ordered last summer and never received. if they were left at my address I never received them. I have always ask them to either get a signature or sent fed x but they didn't. I can't prove it but I think my previos neighbors stole them because I was at work. they have moved in the last 3 months. they were trouble the man got arrested for something and cops were always coming over there. this is not my fault or yours. I just want another chance to order from you. i can't help what happened. from now on send anything fed x or signature required. i now have good christian neigbors. I trust them. pleas give me another chance. I LOVE HSN AND HAVE REFERRED A LOT OF PEOPLE TO YOU.. THANKS.
Comments:
Posted by Kris10 on 2011-11-14:
You should remove your address from the site.
On the other hand. Can you call and speak with a manager to find out what happened?
On the other hand. Can you call and speak with a manager to find out what happened?
Posted by JayByJay on 2011-11-14:
Are you sure your account was closed?
It just sounds like items were left at your house and stolen, I see nothing that suggests you've lost your account.
It just sounds like items were left at your house and stolen, I see nothing that suggests you've lost your account.
Posted by Venice09 on 2011-11-14:
Unless your review was forwarded to HSN, they probably won't see it. I too think you should call and speak to someone in authority. You could also write to them directly. I'm sure they don't like losing customers.
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