Empire Flooring Complaint - Worst cusomer service ever, Deceiving LIARS there is NO WARRANTY
FRANKFORT, ILLINOIS -- I am posting this review on many many many different sites. I’ve been ripped off and I will not let it go… Thank you empire….
I am a father of three just trying to make a good life for my kids. I'm not out to hurt anyone. However, I don't like being Ripped off. Please read the entire Review below...
At first the sales man quoted me $8000 dollars for my laminate flooring in my small living & dining room. Then after he said let me call my boss and see if I can get you a special “deal”. I ended up paying $2700….Yes he went from $8000 to $2700 and I still know I paid too much but I needed it done fast cause I had a family party coming up the following week. He said the warranty was 20 years no questions asked, if there are any issues they come out free of charge and take care of it. “What a LIAR” 9 months later I noticed parts of the floor are peeling up. I called to utilize my warranty and this is when it all starts…. Lie after lie they were trying to charge me for every little thing including $125 just to come look at it. This is by far the WORST CUSOMER SERVICE I HAVE EVER DELT WITH…. PLEASE STAY AWAY FROM THIS DECEIVING COMPANY!!!!! I still have not fixed the floor issues. Please read other reviews about EMPIRE they are all the same… (NEGATIVE)... except for the employees they most likely have lying once again writing positive reviews…… I RECOMMEND TO YOU---PLEASE VIDEO RECORD THE SALES MAN so you can back up what he said to you in court. It’s your house and you can legally video record him. DECEIVING LIARS...
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