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Good Feet Store Complaint - Good Arch Supports??? - Arch Supports
Complaint
MODESTO, CALIFORNIA -- Wow, my feet had been sore for weeks. Prior to going to Good Feet I happen to find another arch supports in the mall for $70.00 But thought that might be to much to pay. Several weeks later and more discomfort I went to the Good Feet store. The sales pitch was good and at the time I was willing to do whatever to get relief. So I bought the package deal three different pair of arch supports (exerciser, maintainer and relaxer). It sounded like a reasonable deal and I needed relief. I don't remember the total but it was somewhere around $500.00. Of course, you get 30, 45 or 90 (don't remember exactly) days to return them. Well, I wish I had. I started with the exercisers which has the most support (i needed relief fast). They were a good fit, it only took a week or two to get use to. Sometimes people may have to start out with the maintainers. I never used the maintainers or relaxers, I could have saved $300.00 If I had only bought the exercisers. Ok, so a year later I went back to ask some questions and I found out my exercisers where broken, so I ordered a new pair (their guarantee for life) when my new supports came in I had to paid $12.50, Wait a minute I thought they were guarantee, they are the $12.50 Is for shipping the old pair back to the company. So what I found out is every time I have to get a replacement I have to pay for the shipment back to the company. Some how I don't think they send back one pair at a time, it seems to me they'll send several pairs at a time so I'm thinking there a little cash being made every time you make a transaction. Somehow I think I had paid the price when I originally bought them but that's not the case, you keep paying....
Comments:
Posted by Skye on 2011-12-04:
The only person you should trust your feet to, is a visit to your podiatrist. Your feet are so important and hold you up, and at least a doctor will tell you what you need, if you need arch supports, or have any other issues.
Good Feet will tell you anything to make a commission.
Thanks for sharing your experience and warning others.
Good Feet will tell you anything to make a commission.
Thanks for sharing your experience and warning others.
Posted by trmn8r on 2011-12-04:
A lot of companies require the shipping cost to send the item in the company to be paid by the customer. This appears to be your main complaint, if I read this correctly.
With the amount of money you are paying for corrective appliances, I am inclined to agree with Skye that professional advice may be in order.
With the amount of money you are paying for corrective appliances, I am inclined to agree with Skye that professional advice may be in order.
Posted by Kathy on 2012-07-10:
I am sorry but the arch supports mydr gave me did not work. $250. So I also went to the good feet store and fell for the speech BECAUSE THE ARCHES HELPED MY ACHING FEET... So i went home and did exactly what they said about gradually wearing the supports and my feet haven't felt this good in years!!!,!,
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