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Honda Dealer and Honda Co. Complaint - Paint Honda Accord - 2007 Accord
2007 Accord - Complaint
ASHLAND, KENTUCKY -- In February, 2007 we bought a new Honda Accord. In April, 2007 we were hand washing it and we discovered small white chips where the clear coat had peeled. We told the dealership, received no satisfaction and contacted Honda Corp. They blew us off by contacting the dealership. They blamed it on tree sap, but no trees in our yard. Then blamed it on environmental. We live in very rural area.
Finally they said to take to our insurance co. and see if they would paint it. The adjuster opened the hood, took one look and said,"this car has been repainted." We then took it to 3 body repair shops
and they all agreed it had been repainted. We requested to talk to a Honda representative from the company
and were told he would call when he was in the area. You guessed it. No call. Bottom line: We were sold a car with a bad paint job from some dealer before it got to us. Finally the dealer said that they would pay for half the cost of painting, but would not use official Honda paint. not acceptable to us.
We should have been told of the repainting and bought it as new. We were duped and cheated by Honda. Our third Honda and our LAST!!!!!!!!!!!!!!!!!!!!!!!!! We have a new dealership owner, and I'm
sure since it is now 5 years, too late for help. But no more Hondas.........for us.
Finally they said to take to our insurance co. and see if they would paint it. The adjuster opened the hood, took one look and said,"this car has been repainted." We then took it to 3 body repair shops
and they all agreed it had been repainted. We requested to talk to a Honda representative from the company
and were told he would call when he was in the area. You guessed it. No call. Bottom line: We were sold a car with a bad paint job from some dealer before it got to us. Finally the dealer said that they would pay for half the cost of painting, but would not use official Honda paint. not acceptable to us.
We should have been told of the repainting and bought it as new. We were duped and cheated by Honda. Our third Honda and our LAST!!!!!!!!!!!!!!!!!!!!!!!!! We have a new dealership owner, and I'm
sure since it is now 5 years, too late for help. But no more Hondas.........for us.
Comments:
Posted by trmn8r on 2012-01-29:
Wow. That's not cool. Did all this happen back in 2007? What shape is that paint in today?
I don't blame you for being upset. I wonder if the original dealer had it repainted, and sent it to your dealer unawares. It presents a somewhat unique problem which Honda would probably have to intervene in to make things right - and they didn't.
I think I would do the same as you and write Honda off after reminding their CEO the way you were treated.
I don't blame you for being upset. I wonder if the original dealer had it repainted, and sent it to your dealer unawares. It presents a somewhat unique problem which Honda would probably have to intervene in to make things right - and they didn't.
I think I would do the same as you and write Honda off after reminding their CEO the way you were treated.
Posted by Venice09 on 2012-01-30:
This is one of many reasons I would never buy a Honda again. The paint began to pit almost immediately and the interior always smelled like mold. I'm convinced it fell in the ocean on its way over here. I've seen other complaints about Honda's paint. It was our first Honda, and our last. Never again.
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