Purity Products - My Experience w Purity & their products

HA Formula, vitamin, and others

Review by johnflegg on 2012-02-05

Rating:

CALGARY, ALASKA -- As a company Purity Products has screwed up in their service to me. They've occasionally sent me stuff I've either never ordered, in a way I did not order it, and during periods when I've voluntarily suspended my shipping. The later was usually due to not taking the prescribed daily amount daily while being on the Super Saver program with auto shipments. Each time any of the above happens I find it a pain to have to deal with in the first place. On the other hand, each time I've contacted them regarding these matters they have corrected the situation in an agreeable manner. I've dealt with them for years. These so called 'pain' incidences might occur a couple times a year. They should correct these shipping situations so they don't happen.

Regarding their product HA (Hydraluronic Acid). Speaking of pains: Years back I would awake in the middle of the night with a sharp stabbing pain in my knee. The regular routine was to get a frozen gel pack from the freezer, go back to bad, put the gel pack on my knee, and eventually go back to sleep. I bicycle and, since knees are important to cycling, I wanted it fixed. I went to my GP, physio therapy, chiro, had infrared radiation, but they didn't work. (No disrespect intended toward people in these respected prefessions.) Eventually, I came across HA as a potential solution. I signed up with Purity Products Super Saver. In two or three months no more pain. I've since bicycled across the continent on a loaded bike. Never have I had a reoccurrence of that sharp pain, or anything like it, since taking HA.
I realize this is designed to be a whining site. I think its better to solve a problem. Yes, I too would like Purity Products to de-bug their shipping issues to absolute perfection. As it currently stands, I have to ask their customer service agents to fix these things - and they do. HA tablets probably do not cure baldness or poor life choices, - but they did fix my issue.
(Speaking of bugs that can be fixed, I think this very site could easily accommodate Canadina addresses.)
With respectful regards.