Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

4
Helpful
Votes

Chipotle - Helping shrink my waistline and my wallet

Burritos - Complaint
Review by skelly39 on 2012-02-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
APPLE VALLEY, MINNESOTA -- I'm not a huge Chipotle fan to begin with, but it'll do when I want something wrapped in something else. The problem is-it's all wrap and no substance.
On Friday, my husband and I went to Chipotle. The line was out the door, so naturally the people making the food were busy, but as I got closer to the front, I noticed people having to ask for more this or more that. I ordered a simple bean and rice burrito. I got a grain of rice and a bean. When they wrapped it up, it looked smaller than something from Taco Bell, except the cost was about 6 times as much. There were six thousand people behind me, and I was being pushed out the door, so no, I did not speak with the manager, and I haven't contacted them yet simply because I'm not interested in getting a coupon for another baby-sized burrito. I just won't go there anymore. Q-Doba isn't much better taste-wise, but they load up the tortilla, and if all you have is beans, they don't charge you the same as if you got a side of beef in it.
Comments:
Posted by ChuhBaca on 2012-02-06:
I don't think I have ever seen a small Chipotle burrito! Must be specific to that location. I do have to say, though, that I like Q-Doba better for taste and selection.
Posted by Wally86 on 2012-02-06:
I like the Chipotle near me. The burritos are usually huge and fill me up.
Posted by skelly39 on 2012-02-06:
I agree that they are usually huge, but the last couple of times I've gone there, I've noticed the rice and beans is not proportionate to the tortilla. I guess it's just this location.
Posted by Churro on 2012-02-06:
Perhaps it's just me but the couple of times I've been to chipotle it was nothing more than expensive taco bell with a weak salsa bar. I know people go nuts for chipotle but I don't get it.

Good review skelly39.
Posted by littleshorty on 2012-02-06:
I don't like Chipotle. Their food is very salty and very expensive. Good review
Posted by Old Timer on 2012-02-06:
The local Chipotle is not too bad. The few times I have been there I get my stuff in a bowl. That avoids all the Gluten and grease from the tortilla. Skelly, think you do have a cheap location. Send a report to the home office, they do like feedback.

http://www.chipotle.com/en-US/fan-antics/talk_to_us/talk_to_us.aspx
Posted by skelly39 on 2012-02-06:
Old Timer, I went ahead and sent a note to HQ after I posted the review. I told them I didn't want anything but that they may want to check what's going on there. I'll update here with their response.
Posted by clutzycook on 2012-02-06:
They're usually pretty good about responding.
Posted by trmn8r on 2012-02-06:
I wonder what a side of beef costs today...

I remember in the old days, like the 60's! man, when mom paid $50 or $75 or something like that, and we stocked up the commercial freezer in the basement.
Posted by skelly39 on 2012-02-07:
Well, they responded. They were very nice about it but sort of implied that because I don't load my burrito up with all sorts of crap, I should expect it to be tiny, which is a load of b.s. because I told them that this has just recently started happening and that the people around me are also always asking for more rice, beans, meat, whatever. I'll go back in a few weeks and see if anything has changed.
Posted by Old Timer on 2012-02-07:
That's interesting, thanks for the feedback. Rice and beans cost what? $10.00 for a 50lb sack? You would think they would load you up with as much carbs and fats as they can so you think you're getting something for your money.

I notice when I get the bowl it's always about the same. They must have to fill the bowls so they at least look full?
Posted by clutzycook on 2012-02-07:
Trmn8r, I buy a quarter of a beef from my dad every 18 months or so. Last time it cost me about $250. And the steer was over 900 lbs total.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Chipotle:
Overall Rating:StarStarHalf starEmpty star