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Nissan - Non Existant - not poor customer service

Nissan Motors - USA - Complaint
Review by njjeff201 on 2012-03-19
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BERGENFIELD, NEW JERSEY -- Nissan warranty. 2009 Murano had a dead battery while under warranty. The dealer refused to replace the battery. He told me to buy one and submit the bill to Nissan USA for reimbursement. This was done the summer of 2011. Nissan sent me a partial check and I am now fighting with them for the balance. This has been going now for months as it is now the middle of March. Numerous calls go on & on with promises for return phone calls from managers as they refuse to come to the phone when I do call. "We are working on it", is the standard message I get and still no check in the mail and no call backs.
Comments:
Posted by trmn8r on 2012-03-19:
According to the 2009 warranty, in months 0-24 the coverage is 100%. Months 24-32 75%. Months 32-? 50%.

How many months was your car in service? About what percentage have they covered so far?

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