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Panasonic - Warranty for digital cameras

Complaint
Review by sergio535 on 2012-04-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEW YORK, NEW YORK -- I sent a FX78 camera for repair during warranty period. The eyes of people taken with flash show white dots. The camera was returned unrepaired with the advice to stop taking pictures with flash. I spent $350 for this camera and now it should go to the garbage. Can you do something, replace this camera ? At the beginning it was OK.
Comments:
Posted by trmn8r on 2012-04-08:
I spent 15 minutes tryig to research a "white eye" effect, and came up with nothing except it could indicate a medical issue in the subject. I assume this happens with all subjects. If a sensor is infrared-sensitive, the entire eye may appear "bright".

Does this happen when photographing both children and adults? Evidently children are more prone to red-eye (not your issue) because their eyes adapt faster. One solution to would indeed being not using flash, though one you may not prefer.

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