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GNC - Rip-Off Be Aware
Vitamin Product - Complaint
Review by OOliver8 on 2012-05-08
Rating: 
ANTIOCH, TENNESSEE -- I went to GNC in Hickory Hollow Mall in Antioch. I was advised by the salesman, Tondrick, the item I wanted to purchase had a special: Buy 1 get 1 half off. The item I purchased had a price sticker of $23.99, which would have added up to $36.00 plus tax. He asked if I had their Gold Card reward program. I advised that I did not. He said that's not a problem and proceeded to hand me one. When he totaled up my bill he charged me $60.86! I asked to explain the charges.
He advised me the items I purchased, the one box was $23.99 but the second box was $32.00 due to the expiration date and he charged me for the Gold Card, that I did not ask for, he never disclosed a price for it or ask if I wanted it. I declined the items and requested the one box for $23.99. Which he gave me a hard time and tried to convince me what a savings I was getting. I finally was able to get my charges refunded.
I filed this complaint with the BBB. My advice is to contact the BBB. They will do something about it.
He advised me the items I purchased, the one box was $23.99 but the second box was $32.00 due to the expiration date and he charged me for the Gold Card, that I did not ask for, he never disclosed a price for it or ask if I wanted it. I declined the items and requested the one box for $23.99. Which he gave me a hard time and tried to convince me what a savings I was getting. I finally was able to get my charges refunded.
I filed this complaint with the BBB. My advice is to contact the BBB. They will do something about it.
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