Applebees - Mistake or credit card scam
over charge debit card - Complaint
Review by mattbivens2005 on 2012-06-07
SALISBURY, NORTH CAROLINA -- On Sunday June 3rd 2012. My wife and I thought we get something to eat so we decided to go to Applebees. Business was a little slow at the hour we arrived so we got seated right away. Ordered food and in a timely manner food arrived. Very good with no problem. So as we were getting ready to leave we got the bill gave the waitress my debit card and then went to restroom and when I returned my wife was VERY upset and said look at this receipt Ashley M had over charged our order by $10.00 and on the debit card receipt it was charged $83.30. Asked Ashley to come over to the table to see the mistake and not only did she not come over to the table she chose to ignore me twice. So I went to find the manager and he (daniel) took care of the extra charges. And said that Ashley was one of the senior waitress so don't know if she's got a scam going or just that careless our bill should have been $29.48. WiLL NOT go back to Applebees in Salisbury NC. Daniel said she had messed up 3 customers bill that hour after I went back into Applebees to get a copy of a $83.30 void sheet to make sure there wasn't going to be charged on the debit card. Did pay the $29.48. So hope she wasn't trying scam the extra $50.00.