Hotel Alex Johnson - Beware
Review by jwjkmj on 2012-07-05
RAPID CITY, SOUTH DAKOTA -- The Alex Johnson was chosen because it was an interesting place and an Ascend Choice hotel, we are Choice members. We had booked 4 nites as Rapid City was home base for vacation. After checking in, no bell man, and you have to park a city block away on top floor of parking garage no cover and no elevator we decided to cancelled 1 of our days, to leave early. The staff was great and allowed us to check in early. After unpacking we set the antique ac unit on cold and left to sight see. When we returned to room our suite was still hot. we called the desk and finally a maintenance man appeared to clean the ac long story short when we decided to leave the GM appears and after several attempts to find a room with working ac we were given new rooms. My 15 yr old son loved getting his own room, instead of being in the 2 room suite we originally booked. This was week 2 of our vacation, with several stops all but one a Choice Hotel. So in the future we will book the Choice hotels with the great rates and services and not the high priced ones ($139 a nite - booked months in advance with choice discount)
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