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Popeyes chicken - Price ripoff inconsistency
Complaint
Review by 1angela.knox on 2012-08-03
Rating: 
ATLANTA, GEORGIA -- would like to make a formal complaint. I go to Popeyes a lot and go to different locations in the Atlanta, Georgia area. I always get a breast and a wing. The price is always between $3.10 and $3.13 depending on the tax in that particular and I get what I ask for. When I go to the store located at 683 Boulevard Atlanta, Georgia my price is never the same. Today, August 3, 2012 around 11:35 and was greeted by Nicole who told me that my order would be $3.85 cent. Knowing that at this location they always give me an extra biscuit. Thinking that was the reason for the higher price. I asked that they take the 2nd biscuit out and reduce the price. I was told by the manager MS. [snip] that she could not break it up like that. I told her that I never have that problem with any other store and their prices are always the same and if they took the biscuit out I would be the same price. I left to go to another location and came back to get the managers name, store address and phone number. Ms [snip]said that she was manager and that she would help me as much as she could and wanted to know why I wanted the information. Initially, I told her that it was because have lied to me and overcharged me. She continued to tell me about the difference in manager stores. I said that shouldn't matter because the price should be standard and they do not change. Then she said that she could give me a Senior citizens discount which wool take it down to $3.40. I was going to purchase it there but I went to the store on Lee street store #2108. I would like to commend them because of the excellent service I get.
Angela Knox
2995 Lewis Rd. S. E.
Atlanta, Georgia 30315
404-808-5265
Angela Knox
2995 Lewis Rd. S. E.
Atlanta, Georgia 30315
404-808-5265
Comments:
Posted by BigAl on 2012-08-03:
Fast food stores do not always have the same pricing which is mostly due to different overhead at different locations.
Posted by FoDaddy19 on 2012-08-03:
Big Al is correct. Even stores less than 5 miles apart can have different prices. Nobody is getting ripped off here. You weren't lied to nor were you overcharged.
Posted by trmn8r on 2012-08-03:
From the description of what happened, the second biscuit was not the issue. The fact is, this item costs more at this particular store.
It isn't the case that prices are standardized across stores. I'm not sure this was a "ripoff".
Was the price advertised on the menu, and did it match what you were charged?
It isn't the case that prices are standardized across stores. I'm not sure this was a "ripoff".
Was the price advertised on the menu, and did it match what you were charged?
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