We purchased a warranty from Guardian for a used vehicle. After 5,000 miles the car started to have problems. We followed the contract rules and obtained prior approval and even took the car to the repair shop they recommended. The mechanic told us that the motor needed replaced. The car was burning a quart of oil per 100 miles and had a knock in the motor.

The engine and all lubricated parts was a covered component in our warranty. When guardians inspector came to review the car his report stated that "nothing was wrong with it." We ended up paying almost $200 for the diagnosis fee. Now a few months later the car is definelty in need of a new motor. Not only were they jerks at the company every time we called but were also a#! h&^%! to the secretary at the repair shop they recommended! A rep. there actually said he was "tired of dealing with our SH*T! I wouldn't buy a warranty from them - definetly go through a company backed by a large insurance company (ie. Nationwide, etc.)

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