Lingo, Inc (phone service) -

Unprofessional boiler room operation

Review by ffets on 2012-08-23

Rating:

LOS ANGELES, SOUTH CAROLINA -- I ordered Lingo phone service on 6/19/2012 and called to cancel three days later & told to 'Calley' to cancel the account. She determined that I had not used the service at all but offered me 'one month free and three months at a reduced rate. I told her I wanted nothing but cancellation since I had signed up for phone and cable internet service from Comcast. She kept talking and I kept telling her I wanted no service-free or charged- from Lingo and ended the call with clear and emphatic instruction that I wanted no service from Lingo and would not pay any charges.
After I'd canceled the service they proceeded to charge my credit card two month in a row, so I called back on 8/23/2012 and got a runaround from four different people-most of whom spoke halting English. They canceled the account but said I' have to call back the next day to learn if the charges would be refunded. This was the worst business practice I've ever experienced from an online service company. I strongly advise everyone to avoid Lingo. They are a terrible, predatory company.