City Furniture - Bait and Switch

Mattress - Complaint

Review by dsejn on 2012-08-25

Rating:

WELLINGTON, FLORIDA -- Bought a sofabed at City Furniture, Wellington FL. The Salesperson was well aware that we were only interested in a sofabed with a memory foam mattress. When delivered the sofabed had an inferior non-memory foam mattress. City furniture refused to provide the mattress we were expecting. They said we can buy, at an additional expense, the mattress we expected AND pay for return shipping AND pay a restocking fee. Watch out for the old "bait and switch" from City Furniture!