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COMED - Unethical Collection Tactics

New Electric Service held randsome for 13 year old debt - Complaint
Review by rstritar on 2012-08-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ANTIOCH, ILLINOIS -- August 29, 2012 I called to start a new service location with COMED today and was told there was an outstanding debt in the amount of $200 from 1999! Note we have four accounts today - all payments having been automatically debited from our bank account so never late in YEARS. This is the first I am hearing about a $200 1999 debt. They will not start new service unless this is paid. And they can provide no detail. What a scam. You can bet I will be looking at other service providers. The CSR was not nice either.
Comments:
Posted by MDSasquatch on 2012-08-30:
Quite simple; tell them to provide evidence (in writing) that this is a valid debt, if it is valid, pay it, if not don't.
Posted by rstritar on 2012-09-06:
I did. The problem at the time of my call was that I needed new service to be turned on and they were not budging. They told me to pay it now or no service. They only way I was able to get service started was to put it in someone else's name. Pretty pitiful, huh? I'm working with COMED to get this resolved. If owed, fine - it will be paid. I need documentation first. Thanks!!!

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ComEd:
Overall Rating:StarEmpty starEmpty starEmpty star