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Indy Air Care - Job well done!
Duct & Vent Cleaning - Compliment
Review by truenorthlandscaping on 2012-09-03
Rating: 
INDIANAPOLIS, INDIANA -- I'm writing to let you know what a good experience we had with Indy Air Care. The office called us the evening before (Sunday!), then again the morning of the appointment (Labor Day Monday) to confirm the technicians were on their way. Our 2 person Team was pleasant & friendly. At different times throughout the process, they would keep me abreast w/information on what was to occur & why it was important, along w/before & after photos of ducts, vents, fans, filters etc. Because of this, it was readily apparent & gave us a high comfort level that we were receiving good value for our money. They found some 'above/beyond' items that needed addressing. With various service companies, it's often difficult for the average 'layman' to know if these extra add ons are truly necessary or just an easy 'money grab' for the service provider. However, our technicians were not pushy but rather informative & educated us so we could make a low pressure decision about giving the OK for some additional work (especially the mold remediation in the furnace housing/insulation board... Thanks Dave!). Give the good people at Indy Air Care a try, we don't hesitate to recommend them!
Comments:
Posted by trmn8r on 2012-09-03:
I'm glad you had a good experience. It's surprising, given the other reviews here. Some are horrendous.
Posted by madconsumer on 2012-09-04:
very helpful review!
thank you for posting it!
thank you for posting it!
Posted by TK1998 on 2013-03-12:
I highly doubt that you had high mold in your furnace. That's the exact same thing they told me. When I contacted a mold specialist, they told me there was no way they could know that by looking only. Sorry, you may have had good service, but your probably didn't have any mold. I had another company come in and clean, and guess what, no mold was discovered.
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