VRBO - Renewing Your Account

Complaint

Review by kimmperry on 2012-09-09

Rating:

I spoke to someone in customer service to switch my credit card for the annual fees. They told me I would need to renew the account on-line which I did but then my account showed inactive and continued to do so all weekend until the office was opened on Monday.

I am very upset because this is the time potential renters look and I could potentially loose thousands of dollars and then they are only willing to give me a month free advertising which equals $28.00. WOW!