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Skyauction.com -

Hotel in Italy - Complaint
Review by travtime42 on 2012-09-18
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEW YORK, NEW YORK -- I "won" a hotel stay in Florence Italy and although I have contacted the fulfillment dept. and been charged on my credit card for the 2 nights, have not received confirmation of the dates or received the travel voucher online as I have done on another bid won. I am leaving the country in a couple days and having no response from email and voicemail messages left, I am frustrated that I am unable to complete travel plans for the rest of my trip to Europe, which hinges around those dates and city.
Comments:
Posted by MDSasquatch on 2012-09-18:
Hate to break it to you; if you "win" something and have to "pay", it's probably a scam. You should contact your credit card company and try to get your money back
Posted by madconsumer on 2012-09-18:
skyauction.com is not a scam. it is a place to bid on or buy now travel deals. since 1999 they have provided over a half million deals to travelers.

use this link to their customer care section.

http://www.skyauction.com/action/custCare
Posted by madconsumer on 2012-09-18:
CORRECTION:

Over 1,093,138 auction winners since 1999
Posted by Slimjim on 2012-09-18:
Have to agree with Mad. Winning an auction isn't exactly the same as winning say a contest or sweepstakes.

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