HOUSE.com Complaint - In my opinion, House.com is an absolute Sham! - Real Estate Lead Service

Posted by miketech on 2006-01-02:

I had a call ( I do small home repairs ) from some company that wanted me to pay $30 for a lead ( just a lead ) if the job size was upto $150 and like $60 if it was 150 to 300 and $1500 job size would have been $125. Then they would sell the "lead" to no more than 2 other contractors. so they get $90 and I get to fight with 2 others for a tiny job. I declined, it made on sence to me. Glad you brought it up in a different manner.

Posted by girltalk on 2006-02-05:

I too have been a victim of House.com. I am currently fighting with my credit card company for a refund. I have tried to locate as many realtors and real estate agents who have been innocent victims of this fraud and deception.

There are many companies out there doing the same thing...selling us leads that are not leads and charging a pretty penny for them. I signed up with House.com and within 5 days knew I had been scammed. I called wanting to talk to the sales representative who sold me this bill of goods. I was told, she is not available at the moment. I then asked to speak to the representative who walked me through a 5 min. orientation of how to move around the house.com site. Guess what? I was told she was not available either. I then asked to speak with a supervisory, and was told there is noone here at the moment. Surprise, Surprise!!

I then told the receptionist I was displeased with the service and the quality of the leads. I told her that due to the fact that house.com had not lived up to their end of the bargain, I was cancelling my subscription. She told me that I was going to be charged the termination fee of 50% of the contract about. This amount totals $2772.00. Can you believe this? For WHAT?? Not one good lead. Not to mention that almost each and every lead they sent me was outside of the ten mile radius I was guaranteed. I only had the service for 5 days!! What a rip-off!! We need to stop these guys as well as any other businesses doing the same thing and conducting business this way. The credit card companies need to stand by us, their clients. They need to help us fight these crooks.

Posted by Bigbravo on 2006-11-14:

I too have been ripped off by House.com. After my six month contract with them I sent an E-Mail cancellation of future services with them in July. I was tired of the over-priced useless leads. Six months of leads turned up nothing, most couldn't even be contacted. But it gets better - House.com kept billing me and sending worthless leads. In October, 3 months after cancellation, I had a heated conversation with them - they claimed that I never cancelled. However, I had proof of the sent E-Mail and copies were both E-Mailed and faxed to them. They just ignored the cancellation. Today they hit my bank account for services not provided - they hadn't even sent their worthless leads to me. They don't understand what cancellation means and are just on the Internet to rip us agents off - that's my opinion based upon my experience with them. When you talk to a person they are rude and arrogant and refuse to listen to you.

Because of this I have filed a fraud complaint against them and tomorrow I am taking all my paperwork to the bank to get the withdrawals reversed. If there are any class-action attorneys out there - this organization needs to be taken down a few notches. I bet the complaints here are only the tip of the iceberg on these guys.

So anybody out there thinking about using them - don't - you will be sorry.