Seriously, this credit card services are worst! they don't give any consideration!
Trying to call my fraud specialist for 5 weeks. I left so many voicemails. Left my info Cellphone and Homephone and I told them that call me back ASAP. they never DID!.
Now, trying to pay what my balance. they don't give credit for the Late fees!.
How stupid! I told to them that I need to see the activity 1st before I pay it.
They don't give any consideration for it! I was the one trying to reach my fraud Specialist her name is "Latasha" I was a good customer paying way more than my minimum fees.
BIG MISTAKE TO CHOOSE CAPITAL ONE!!!
You lose a GOOD CUSTOMER!
DONT EVER GET CAPITAL ONE!!!
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