[X]
Write ReviewJump to 
7
Helpful
Votes
Votes
Home Depot - Home "Creepo" Depot
cabinets - Complaint
Review by christiredofHDscammers on 2012-11-08
Rating: 
CREEPY ST -- Thought about having HD reface a small kitchen. OMG their estimate was close to $20,000!!! ARE THEY NUTS????? And, to make matters worse, I had to sign up NOW!!!! I couldn't think about it overnight or wait for the wife's input. What creeps HD has working. Over 2 1/2 hours to FINALLY get to a bottom number that I had to agree upon NOW!!!!! or the price would go up 2,000. No more HD for us thanks.
Comments:
Posted by tnchuck100 on 2012-11-09:
This may have been a helpful review had you included where this took place. "Creepy St." doesn't cut it.
Posted by Rosie M Banks on 2012-11-09:
How did they even come up with that number? Were the doors gold lined? I'd be upset too!
Posted by madconsumer on 2012-11-09:
depending on the quality of the cabinets, and kitchen, 20k is not bad. considering new kitchen cabinets can be as much as 50k or more.
Posted by BigAl on 2012-11-09:
Anytime anybody says you have to make up your mind "right now" walk away, it's a scam.
Posted by I love my son on 2012-11-09:
I don't think they were trying to run a scam on you home depot is way to big of a company to do that, i do think maybe they were pushy with you..Also depending on how many cabinets and type they are refacing the quote may not be off..Refacing isn't cheap its just cheaper then full kitchen remodel..
Posted by FoDaddy19 on 2012-11-09:
Highballing you doesn't equal "creepy" in my book. They offered you, what you considered to be a high estimate. You said no, No big deal.
The reason they were adamant about getting a commitment out of you is that IIRC, they charge you $35-$65 for the estimate. After two and a half hours, the people doing the estimate had burned through their hour/two hours of paid labor for the estimate, and they are eager to move on to the next job. If the OP balked at their initial offer, they may have thought figured that they weren't going to make enough money on the job for it to be worth their while and they just wanted to leave, hence the ultimatum. I'm not saying that's what happened, but it's a plausible explination.
The reason they were adamant about getting a commitment out of you is that IIRC, they charge you $35-$65 for the estimate. After two and a half hours, the people doing the estimate had burned through their hour/two hours of paid labor for the estimate, and they are eager to move on to the next job. If the OP balked at their initial offer, they may have thought figured that they weren't going to make enough money on the job for it to be worth their while and they just wanted to leave, hence the ultimatum. I'm not saying that's what happened, but it's a plausible explination.
Posted by dijon509181 on 2012-11-10:
I watch HG TV and have seen professionals remodel homes including more than one room with furnishings for much less than 20K. The cost now a days for just a simple item is ridiculous and usually will not last very long. I would like to replace some appliances in my home but fear that they will be short term junk with a mega price tag. Keep your old kitchen if possible because it will probably last longer than what you will end up with.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
