Taco Bell -
Complaint
Review by mailladyturnes_992000 on 2012-11-10
HAINES CITY, FLORIDA -- My husband and I and my 84 year old mother went to your restaurant at 8:30 one evening for a late snack. The temperature outside was only 60 degrees. When we walked in your store, it was like walking into a meat locker. My husband went over to the thermostat and it read 58 degrees. I talked to the manager and she said she was not allowed to make any adjustments with the thermostat. I don't understand why you have to keep your store so cold that your customers are uncomfortable. After we got our food we decided to bag it up and take it home to eat. We could tell that others were uncomfortable also.