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Home Depot - Washer/Dryer Horror Story has good ending

GE Washer/Dryer - Complaint
Review by jfazio3799 on 2012-11-21
Rating: StarStarEmpty StarEmpty StarEmpty Star
MARATHON, FL/ DENVER, CO., FLORIDA -- This is a follow up to a complaint I posted on Home Depot. I finally got a new machine delivered after a week of putting constant pressure on Home Depot and threats of legal action. It took a while to get someone from the upper levels of Home Depot to understand the unnecessary problems a customer was having and doing the right thing which is all I requested in the first place. They delivered a new replacement washer last Thursday and it works fine. I'm satisfied and my daughter is satisfied so thank you to the person at Home Depot who stepped up and took care of us. It brings to mind the saying................The wheel that squeaks the loudest gets the oil.
Comments:
Posted by Vinnie11 on 2012-11-21:
I remember your review. So glad everything worked out to your satisfaction and that they were able to redeem themselves. Have a wonderful holiday!
Posted by madconsumer on 2012-11-21:
sounds like home depot did the right thing!! i have always found home depot to be wonderful.

(but this should not be a complaint, but a compliment)
Posted by At Your Service on 2012-11-22:
Why would this be posted as a complaint?

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Overall Rating:StarStarEmpty starEmpty star