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Big Lots - Rude Management
Complaint
Review by c.k.haats on 2012-11-24
Rating: 
FARGO, NORTH DAKOTA -- While in BigLots today, I noticed what appeared to be a very good buy. CLEARLY stated on a Large sign in front of sheet sets was a sign that said ALL Dan River micofiber sheet sets, any size, $6.77.
I picked up two sets and went to check out. One set rang up correctly, the other set did not. I questioned the cashier. She was more than willing to correct the error, but needed an override on the register. Management was called, responded, asked why the override was needed. I explained what the sign said.
She started to check the weekly add. These sheets aren't on sale, they are $10. I stated, your sign says differently. NO COURTESY, NO OFFERING to go and check, Just raising her voice, Stating HER price on the sheets and walking away. I paid the $10. It wasn't the price that bothered me, it was the Attitude. BOTH sheet sets clearly say DAN RIVER, microfiber, queen size sheets.
I picked up two sets and went to check out. One set rang up correctly, the other set did not. I questioned the cashier. She was more than willing to correct the error, but needed an override on the register. Management was called, responded, asked why the override was needed. I explained what the sign said.
She started to check the weekly add. These sheets aren't on sale, they are $10. I stated, your sign says differently. NO COURTESY, NO OFFERING to go and check, Just raising her voice, Stating HER price on the sheets and walking away. I paid the $10. It wasn't the price that bothered me, it was the Attitude. BOTH sheet sets clearly say DAN RIVER, microfiber, queen size sheets.
Comments:
Posted by onlooker on 2012-11-25:
If you bring them back for refund....perhaps you'll get the 6.99 pricing? And then try again if you want to play with them??
It is frustrating when management behaves like that.
It is frustrating when management behaves like that.
Posted by Tezrien on 2012-11-25:
I would have led her by the hand like a 4yo to the sign in question and she would have either given me the price on the sign or I would have filed a complaint with her boss.
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