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Vitaglo - Credit card charged but never received product

Complaint
Review by ddpp on 2013-01-02
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SYRACUSE, NEW YORK -- My credit card was charged for merchandise that was never shipped. I contacted by email several times. One email was replied to saying the goods would ship but never did. I called and was treated rudely. I was eventually told the goods would ship but never did. I filed a complaint with the BBB but the company never responded. I'm appalled at their business practices and will never do business with them again.
Comments:
Posted by Soaring Consumer on 2013-01-03:
I suggest contacting your financial institution and disputing the charges as soon as possible.
Posted by At Your Service on 2013-01-03:
Most banks allow for 60 days to dispute a charge. I'd get it done before time runs out.

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Vitaglo:
Overall Rating:StarEmpty starEmpty starEmpty star