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21ST Century Insurance - Fraud

Car Insurance - Complaint
Review by dreamer17 on 2013-01-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
RIVERSIDE, RHODE ISLAND -- I got a quote on a policy for me and my spouse. Two months later they raised the premium for addition 100.00 more, when I question them, they give me an excuse that they added my daughter to the policy without my consent.

I canceled the policy with another charge of 34.00. I refused to pay any additional charges. A month later they put it through a collection agency. They are just deceitful!!
Comments:
Posted by trmn8r on 2013-01-07:
The crux of this matter appears to be that they added your daughter. What was the explanation they gave at that time for adding her?

The rest appears to be that you didn't pay what you were billed. Did you dispute it or just not pay the bill? These answers determine whether or not they were deceitful.
Posted by BobSF on 2013-01-07:
It seems odd that the company would add someone to your policy without you requesting it. And if they did why couldn't they simply remove her from the policy and reduce your premium?
Posted by At Your Service on 2013-01-08:
I had the same inclination that BobSF had. I would further suggest addressing the issue with collections now as apposed to letting it set on your credit. The longer things fester, the less likely you'll be able to dispute any disagreed upon amounts.
Posted by Jim Keith on 2013-02-12:
Same thing happened to me they add my daughter without our knowledge.
Posted by DebtorBasher on 2013-02-12:
I have StateFarm, but...they had my Dad listed as a licensed driver in the household. When he gave up driving, I reported it to them and they said it was ok and it didn't make any difference on my policy...he still has a driver's license, but doesn't drive. When his license expires this year, we are just getting him a State ID instead. Then I will tell them to remove him. Funny thing though, when I brought up my account on the Internet noticed they also have my Mother listed! I got my policy on my own and had no one listed, now they have my Dad and Mom on it...My Mother passed away 4 years ago and never had a driver's license in her life. I don't know how she got listed on my policy, they must have had her on my Dad's and just transferred both to mine. I'll have to straighten that out if it's costing me more money. Her name is not on my billing or any printed material I get from them...I only noticed it on the Internet when I bring up my account.

Thanks for the heads up, although we have different insurance companies, I've found your review very helpful.

I do believe if you have a young licensed driver in your household, your insurance automatically goes up because they figure the young adult will be using your car.

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