Bank of America Still Abusing Borrowers
Mortgage and Foreclosure - Complaint
KANSAS -- With all of the settlements brought against them by the government in recent years Bank of America continues to abuse their customers. My wife and I have owned our home for 2 1/2 years. It's not the American Dream but has become an American nightmare and an American disgrace! We have been the victims of BOA's misconduct concerning the mortgage modification/foreclosure process.
To be considered for mortgage modification you must be three months behind in your mortgage payments but they don't tell you that this automatically places you into foreclosure. This is where the process becomes very difficult for you because BOA shuffles your paperwork, loses paperwork, assigns numerous customer service managers, and makes one request after another for the same paperwork already sent.
BOA sent people to our house on seven different times to take pictures of our home and peek in our windows. The only way we were able to keep our home was to file bankruptcy. We continue to try to get a modification but no luck so far. My opinion of Bank of America is not a mortgage lender but a mortgage predator we wish you all luck in dealing with them.