Has anyone had Sears do interior painting
7 years ago I purchased replacement windows from Sears and was very happy with the windows and install. When I decided to replace my bay window I called them and it has been a nightmare since. First of all the window is not what I understood the salesman was selling me. My mistake, since he kept telling me "yes it will look just like what you have" I never asked to see what he was talking about and when I signed off on it the 17 inch side windows measurement didn't register that they were 1/2 the size of what I had. Yes I've complained and they have said no they won't replace.
Then I was under the understanding that it was "paint" ready. When it was installed the seat had an area right in the middle that Sears is calling burs - I'm calling wood shavings. It looks like you took a cheese grater over a chunk of cheese but didn't finish. I questioned the installer and he assured me paint would cover them fine. Well now I have a mess. After 3 months of "discussing" with 3 different people who "want to make me happy" at Sears, they've made their final offer. They've offered me to pay for someone to come sand it and repaint which I've been unable to find anyone to do. Now they are offering to send one of their people out to do it. I'm tempted to try to do it myself since I'm not happy with their work at this point. Any suggestions???