I am a hardees drive thru employee at a hardees in Kentucky. I will not say any more than that as I do not want to lose my job or have burgers thrown back in my face. With all due respect to the patrons of the company that I work at there are a few things a costomer of a hardees drive thru should remember when ordering food.
1.
Drive thru employees are people too. I am sure that when most genuinely nice people go through the drive thru they tend to forget that and only see the emplyee as a person who gets the food out to them in preferably a short amount of time. I am a drive thru employee, but I am also a twenty year old college student trying to pay her tuition on minimum wage so she can be a therapist. Some of us have kids a husband or wife just like you. Please treat us like people. If we don't get your food out as quickly as you would like we really are sorry.
2. Please remember that a drive thru emplyees goal is to get your food out quickly and prepared correctly. We are not stupid and we do not mess up on purpose. There are a few things you can do to help us speed up:
a. speak clearly at the box it is hard for us to hear your order sometimes (mayo sounds a lot like tomato over a cheap speaker)
b. don't change your mind a lot (we type things as you speak and every time we delete something we have to get a manager to do it for us)
c. If you want just a cheeseburger without the combo meal don't say number one or combo without the fries and drink just say cheeseburger. When you say number one we have to call a manager, delete the combo and type in the cheeseburger. This take TIME.
d.
Hardies sells several different cheeseburgers. Only one of our buttons say cheeseburger. If you want a thick burger say thickburger. If you want a quarter pounder say quarterpounder.
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